Meet the Community IT Help Desk

Community IT Innovators Nonprofit Technology Topics

A week in the life of the Help Desk Team

Ever wonder what it takes to be a help desk analyst, or what our Help Desk Team does in a typical week?

We’re inordinately proud of our Help Desk Team, the first and usually only point of contact for most staff for most clients.

Listen to this presentation on a typical week and learn about the teamwork, expertise, and continual learning that goes into providing excellent IT support service.

“You all do such an amazing job, with such great positive energy, and we always get such great feedback from our clients about the service they receive from the help desk. It’s really, it’s so critical to all of the work that we do.
So I just want to thank each one of you for all your hard work and your diligence.”

Johan Hammerstrom, CEO

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Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.