תוכן מסופק על ידי Envoice Media. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Envoice Media או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
תוכן מסופק על ידי Envoice Media. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Envoice Media או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Welcome to "Consumer Compass," a podcast that navigates through the intricate landscape of consumer rights and protections. Hosted by Mark Kim, this show aims to be your guiding light through the often complex issues affecting consumers today. From legal battles and environmental concerns to navigating warranties and fighting for fair treatment, "Consumer Compass" brings these issues into the spotlight, offering insights, opinions, and stories from those directly affected.
תוכן מסופק על ידי Envoice Media. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Envoice Media או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Welcome to "Consumer Compass," a podcast that navigates through the intricate landscape of consumer rights and protections. Hosted by Mark Kim, this show aims to be your guiding light through the often complex issues affecting consumers today. From legal battles and environmental concerns to navigating warranties and fighting for fair treatment, "Consumer Compass" brings these issues into the spotlight, offering insights, opinions, and stories from those directly affected.
Mark discusses the California wildfires with guests Marc Rosenberg and Rich Michelson. They provide insights on first-party insurance claims for homeowners affected by the fires. The conversation covers the intricacies of property damage claims, the role of public adjusters, and the importance of having legal representation. They also discuss the challenges of proving claims, the potential for secondary claims against utility companies, and the process of rebuilding homes. The episode aims to guide viewers through the complex process of navigating insurance claims and emphasizes the importance of expert help in securing fair compensation. Viewers are encouraged to seek consultations to ensure they receive the payment they deserve from their insurance policies. 00:00 Introduction to Consumer Compass 01:18 Meet the Experts: Marc and Rich 02:52 Understanding the California Wildfires 03:54 Why You Need an Attorney and Public Adjuster 05:55 The Claims Process: Challenges and Solutions 20:19 Hidden Damages: Soot, Ash, and Smoke 26:34 Final Thoughts and Advice 29:15 Conclusion and Contact Information…
Welcome back to Consumer Compass—your guiding light through the challenges consumers face, particularly when it comes to our rights and protections. This week, we're diving deep into a topic that's been a thorn in the side of northern Los Angeles residents: the situation with the Sunshine Canyon and Chiquita Canyon landfills. I'm Mark, and I’ve got Marc Rosenberg with me today from the Marc Rosenberg Law. He's here to help us unpack the effects these landfills have had on the local communities and why, sometimes, the only path to justice is through the courtroom. Marc's no stranger to this arena. He’s been advocating for homeowners since the aftermath of the Northridge earthquake in '94, fighting to get them what they’re rightfully owed against companies that often seem too big to challenge. Today, he shares that same spirit of tenacity with us as we talk about methane gas exposure, the potential health risks, and why having a lawyer by your side could make all the difference. We also touch on the power of collective action and the importance of getting started on the right foot with the right legal team—essential for navigating these complex issues. If you're one of the many dealing with the impact of these landfills or you’re just passionate about consumer advocacy, you'll want to hear this. It’s a conversation that’s not just about the problem, but about finding solutions and taking those first crucial steps towards action.…
In this episode of "Consumer Compass," we dive deep into the environmental crises and consumer rights battles that have unfolded in northern Los Angeles, with a particular focus on the community of Porter Ranch. Mark Kim is joined by Spike Garcha, a long-time resident of Porter Ranch, who has experienced firsthand the repercussions of the Aliso Canyon gas leak and the ongoing challenges with local landfill operations. Episode Highlights: Introduction to the Crisis : We open with a look back at the significant environmental and health issues faced by the residents of Porter Ranch over the past decade, starting with the Aliso Canyon gas leak, and leading up to the current concerns over toxic emissions from nearby landfills. Personal Journey : Spike shares his personal story of living through the gas leak disaster, detailing the immediate and long-term impacts on his family's health, lifestyle, and community ties. The conversation reveals the deep emotional and psychological scars left by such environmental disasters. The Landfill Lawsuit : Our discussion moves to the present, examining the new challenges posed by the local landfills. Spike and Mark discuss the alleged negligence of landfill operators in containing toxic emissions and the subsequent legal actions being taken by affected residents. Legal Action as a Catalyst for Change : The episode emphasizes the importance of legal action in holding corporations accountable for environmental negligence. Spike shares his experience with the litigation process following the gas leak and how it serves as a precedent for the current landfill issue. Call to Action for Consumers : Mark and Spike encourage listeners to become informed and engaged in environmental and consumer rights issues within their own communities. They highlight the role of collective action and legal recourse in driving change and protecting public health and safety. Resources and Next Steps : For listeners interested in learning more or taking action, Mark provides information on resources available to those affected by similar issues, including the website www.landfilljustice.com , which offers legal support and advocacy for communities facing environmental hazards. Closing Thoughts : The episode wraps up with reflections on the broader implications of these environmental crises for consumer rights and community well-being. Spike leaves us with a powerful message on the importance of resilience, community, and advocacy in the face of adversity. Thank you for joining us on this episode of "Consumer Compass." Stay informed, stay engaged, and together, we can navigate the complex world of consumer rights and protections.…
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