תוכן מסופק על ידי Peter C. Kiefer. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Peter C. Kiefer או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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National Geographic photographer and conservationist Jaime Rojo has spent decades capturing the beauty and fragility of the monarch butterfly. Their epic migration is one of nature’s most breathtaking spectacles, but their survival is under threat. In this episode, Jaime shares how his passion for photography and conservation led him to document the monarchs’ journey. He and host Brian Lowery discuss the deeper story behind his award-winning images, one about resilience, connection, and the urgent need to protect our natural world. See Jaime's story on the monarch butterflies at his website: rojovisuals.com , and follow Brian Lowery at knowwhatyousee.com .…
תוכן מסופק על ידי Peter C. Kiefer. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Peter C. Kiefer או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Coming innovations, thought-provoking trends, questions that matter to the court community, these and more themes are covered by the Court Leader’s Advantage podcast series, a forum by court professionals for court professionals to share experiences and lessons learned.
תוכן מסופק על ידי Peter C. Kiefer. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Peter C. Kiefer או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Coming innovations, thought-provoking trends, questions that matter to the court community, these and more themes are covered by the Court Leader’s Advantage podcast series, a forum by court professionals for court professionals to share experiences and lessons learned.
February 18, 2025 , Court Leader’s Advantage Podcast Episode Understanding trauma-informed engagement is increasingly essential for court employees and judges. Many—if not most—individuals who interact with the court system have experienced significant trauma. Whether they are litigants, witnesses, or defendants, they often carry the invisible weight of past or ongoing adversity. A trauma-informed approach helps court professionals recognize signs of trauma and respond in ways that foster trust, reduce stress, and minimize the risk of re-traumatization. Additionally, this approach supports the well-being of court employees by equipping them with strategies to navigate difficult interactions while mitigating the impact of secondary traumatic stress on themselves. This month, we are exploring the role of trauma-informed engagement in court interactions. How can courts further integrate this critical practice to enhance fairness, empathy, and effectiveness in the justice system? Today's Panel: Carrie Summer-Namura , Program Coordinator for the Clackamas County Circuit Court, in Oregon City, Oregon Jill Houck , Trial Court Administration for the Superior Court in Cape May and Atlantic Counties New Jersey Trent Baker , Program Coordinator for Early Childhood Court, Dependency Drug Court & Juvenile Drug Court, 17th Judicial District, Fort Lauderdale, Florida Leave a question or comment about the episode at clapodcast@nacmnet.org…
November 21st, 2024, Question of Ethics Conversation Copilot describes data literacy as understanding, interpreting, and using data effectively. It involves knowing how to read charts and graphs, understanding statistics, and being able to critically evaluate data sources for their reliability and relevance. Just as how literacy with words helps you comprehend and communicate in language, data literacy empowers you to navigate and make sense of the vast amounts of data we encounter daily. Problem Analysis is an often-overlooked component of decision-making. In this episode we discuss data literacy and how it intersects with ethics in the courts. Episode Moderator: Roger Rand, IT Manager, Multnomah County Circuit Court, Portland, Oregon Episode Panel: Courtney Whiteside, Director, Municipal Court, St. Louis, Missouri. Courtney is also the chair of the NACM Ethics Subcommittee. Stacy Worby, State Jury Coordinator, Alaska State Court System, Anchorage. Ellen Haines, Supervisor, IT Training & Data Analysis Department, Multnomah Circuit Court, Portland, Oregon Peter Kiefer, Host, Court Leaders Advantage Podcast Series, Auburn, New York. Jeff Chappell, Court Administrator, Municipal Court, O'Fallon, Missouri. Creadell Webb, Chief Diversity, Equity, & Inclusion Officer, 1st Judicial District, Philadelphia, Pennsylvania. Leave a question or comment at ethics@nacmnet,org Join the Question of Ethics Conversation held after the Subcommittee meetings every fourth Thursday of the month at 2:00 pm ET.…
January 21, 2025, Court Leader’s Advantage Podcast Episode Last month we talked about the five biggest issues facing young workers. This month we will look at the five biggest opportunities young workers have in 2025. The five are: The opportunity to Develop Valuable Digital Skills & Technological Expertise Access to Continuous Learning and Development to expand their knowledge & skills The Chance to Build a Global Network of peers and mentors The ability to excel at Collaboration & Connectivity which enhances team dynamics, and The opportunity to find a career where they Feel Valued & Seen Today’s Moderator: Erika Schmid, Supervisor, Multnomah Circuit Court, Portland Oregon Today’s Panel: Samantha Wallis , Assistant Court Administrator, District Court, Coeur d’Alene, Idaho Daniel Meza Rincón , Deputy Juvenile Court Administrator, Utah Administrative Office of the Courts, Salt Lake City Victoria Murray, Business Intelligence Analyst & Supervisor, Maricopa Superior Court, Phoenix, Arizona. Carrie Summers-Nomura, Program Coordinator, Clackamas County Circuit Court, Oregon City, Oregon Courtney Whiteside, Director, Municipal Court, St. Louis, Missouri Leave a question or comment about the episode at clapodcast@nacmnet.org…
December 17, 2024, Court Leader’s Advantage Podcast Episode This month and in January we’re looking at the 5 biggest issues and the 5 biggest opportunities facing young workers today. This month we will consider the five biggest issues which include: • Work-Life Balance • Job Security • Mental Health and Well-Being • Diversity, Equity, and Inclusion (DEI) • Career Development and Growth Opportunities Moderator Erika Schmid Supervisor, Multnomah Circuit Court, Portland, Oregon Today’s Panel Samantha Wallis Assistant Court Administrator, District Court, Coeur d’Alene, Idaho Daniel Meza Rincón Deputy Juvenile Court Administrator, State of Utah, Salt Lake City, Utah Victoria Murray Business Intelligence Analyst & Supervisor, Maricopa Superior Court, Phoenix, Arizona. Carrie Summers-Nomura Program Coordinator, Clackamas County Circuit Court, Oregon City, Oregon Courtney Whiteside Director, Municipal Court, St. Louis, Missouri Leave a question or comment about the episode at clapodcast@nacmnet.org…
September 26, 2024, Question of Ethics Conversation Problem Analysis is an often-overlooked component of decision-making. There are several highly effective business problem analysis models, each tailored for different types of challenges. Some of the most popular models: • Root Cause Analysis which includes techniques such as “The Five Whys” and the “Ishikawa Fishbone Diagram” • SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats) • Gap Analysis which includes identifying gaps between where an organization is and where it needs to be, then focusing on areas of improvement. There are several ethical concerns when conducting good problem identification and analysis. • What if you cannot obtain the political buy-in needed to properly analyze the problem? • How do you properly identify and analyze a business problem with a strong political undercurrent? • How do you proceed if a solution is already laid out for you? • When we become operationally aligned with a decision-maker do we run the risk of “preemptive avoidance” where we decide not to initiate a topic because we know it will provoke a negative response? Today’s Panel • Samantha Wallis - Deputy Trial Court Administrator, Supreme Court, Coeur d’Alene, Idaho • Rick Pierce - Judicial Programs Administrator, Administrative Office of the Pennsylvania Courts • Stacy Worby - State Jury Coordinator for the Alaska Court System • Creadell Webb - Chief Diversity, Equity, & Inclusion Officer, 1st Judicial District, Philadelphia, Pennsylvania Leave a question or comment at ethics@nacmnet,org Join the Question of Ethics Conversation held after the Subcommittee meetings every fourth Thursday of the month at 2:00 pm ET.…
October 15, 2024, Court Leader’s Advantage Podcast Episode Forbes Magazine recently published an article titled “10 Biggest Business Trends Everyone Must Be Ready For Now.” The list? 1. Generative Artificial Intelligence Will Be Everywhere. 2. Demand for Interpersonal Skills 3. The Move to Sustainable Business 4. Business Resilience 5. Personalization of the Customer Experience at Scale 6. A Customer Experience Revolution 7. The Data Economy 8. The Search for Skills Solutions 9. Employees Demand Remote Work opportunities 10. The Shift to Diversity and Inclusivity Many court administrators appear to see artificial intelligence as an IT issue. However, it is definitely a consumer-based concept now. A short time ago, the venture capital firm Andreessen Horowitz announced its top 100 consumer AI apps. The most popular one by far? ChatGPT, trailed by other tools including Microsoft CoPilot, Google’s Gemini and Bing, Character AI, Perplexity, Claude, and even Grammarly. These tools can create compelling text in seconds. It can significantly shorten the job of developing reports, briefs, presentations, and emails. There has also been considerable discussion about the problems with these tools. Hallucinations Lack of Transparency Appropriating Personal & Confidential Information Bias This month we’re looking at the court’s position on using consumer AI tools. Is it occurring? Are courts aware of these tools? Do we think that staff might be using them with or without the knowledge of upper management? Are courts even concerned about them? Today’s Panel: Roger Rand Information Technology Manager, Multnomah County Circuit Court, Portland, Oregon T,J BeMent District Court Administrator, 10th Judicial Administrative District, Athens, Georgia Lori Tyack Clerk of Court, Franklin County Municipal Court, Columbus, Ohio Dana Bartocci Human Resources & Development Director, Minnesota Judicial Branch Leave a question or comment about the episode at clapodcast@nacmnet.org…
June 27, 2024, A Question of Ethics Conversation Robert Granzow , Director of the Office of Judicial District Security at the Pennsylvania Supreme Court’s Administrative Office of Pennsylvania Courts, talks about safety, security, and dealing with disabilities in the court environment. Equal access to justice can only be realized in an environment of safety and security. We must ensure the safety of those with and those without disabilities. Disabilities can include, physical, traumatic, psychological, mental illness, congenital birth defects, personality disorders, addictive disabilities, as well as cultural and language differences. We live in a rapidly changing threat landscape. Courts all stakeholders at the table and need to conduct a comprehensive security assessment, preferably using a gap analysis. Courts must have political buy-in from the highest level. We need to make data-driven decisions. Solutions include training in de-escalation and non-escalation; recognizing the signs of people in crisis; using new classes of employees such as court navigators. We need to consider new innovative and technological solutions such as expanded use of videoconferencing, innovative security wanding techniques, and using AI to identify litigants who are suspicious. You don’t want to miss this insightful discussion. Joining the Conversation: Rick Pierce - Judicial Programs Administrator, Administrative Office of the Pennsylvania Courts Roger Rand - IT Manager for the Multnomah Circuit Court in Portland, Oregon Courtney Whiteside - Director of the St. Louis County Municipal Court Stacy Worby - State Jury Coordinator for the Alaska Court System Erika Schmid - Supervisor, Multnomah Circuit Court in Portland, Oregon Peter Kiefer - Host of the Court Leader's Advantage Podcast Series Creadell Webb - Chief Diversity, Equity, and Inclusion Officer 1st Judicial District of Pennsylvania Leave a question or comment about the episode at clapodcast@nacmnet.org…
September 17th, 2024 Court Leader’s Advantage Podcast Episode The world-renowned technology advisory firm, The Gartner Group, has come out with its Nine Future Work Trends for 2024. These are trends that Gartner has said will reshape the future of work. They are driven by the need to attract and retain top talent, reduce operational costs, and enhance productivity. The trends are: · Skills Will Become More Important than Degrees and Certificates in Recruitment and Selection · Career Stereotypes Will Collapse in the Face of a Changing Workforce · Employee Conflict Resolution will be the Next “Must Have” Management Skill · The “Cost of Work” Crisis Will Reach a Breaking Point as employees calculate the cost of traveling every day to and from a brick & mortar courthouse · The Four-Day Workweek Becomes Routine · We will stop talking about DEI. It just becomes the Way We Work · Generative Artificial Intelligence Experiments Will Likely Yield Hard Lessons & Painful Costs. These experiments will emphasize the need for good training on how to use Generative AI. · Artificial Intelligence Will Create Work Opportunities. Entirely new classes of specialists will be needed to effectively use AI · Climate Change Protection Will Become the New “Must-Have” Employee Benefit. In this episode we are going to take a look at the job skills of the future and how we are going to find candidates that possess them. We will look at the shifting focus from degrees and certificates to skills and competencies. This approach will allow for a more inclusive and diverse workforce by valuing practical skills and experience over formal education and training. We will look at one specific future skill that will be in high demand, that being workplace mediation. As workplaces become more diverse and remote work continues to grow, misunderstandings and conflicts will also likely grow. Effective mediation will be essential to keep an organization working smoothly. Today’s Panel · Hilarie Gaylin Certified Coach, Trainer, Facilitator, and Organizational Consultant · Tim Rupert , Human Resource Officer, Municipal Court, Toledo, Ohio · Jason James , Court Administrator, Municipal Court, Dalton, Georgia · Dana Bartocci , Human Resources & Development Director Minnesota Judicial Branch Saint Paul, Minnesota · Jamie Velazquez , Organizational Development Analyst, Superior Court, Orange County, California…
August 20th 2024 Court Leader’s Advantage Podcast Episode The 2024 NACM annual conference brought together court professionals from across the country to share best practices, address common challenges, and discover innovative solutions. Titled Leadership Opportunities & Challenges for Our Nation’s Courts: Leading Leaders into the New Tomorrow , it convened a dynamic mix of professionals, including many emerging voices in the field, who are passionate about the future of our judicial system. From discussions on the latest technological advancements like AI to strategies for enhancing access to justice, the conference provided a rich platform for learning and collaboration. This month we are asking young court professionals the question, “What was your biggest takeaway from this year’s NACM Conference?” You will hear directly from young attendees about valuable insights, practical tools, and inspiring connections. Whether you are a seasoned administrator or just starting on your career, this episode will allow you to understand what were the most impactful takeaways from the NACM 2024 Annual Conference. Today’s Panel Carrie Summers-Nomura , Program Coordinator, Clackamas County Circuit Court, Oregon City, Oregon Tiffany Totah , Court Administrator, Municipal Court, Victoria, Texas Lizzie Alipaz, Court Administrator, Municipal Court, Timnath, Colorado LaTricia Kinlow, Judicial Branch Administrator, Municipal Court, Tukwila, Washington MiHa Kapaki, Court Administrator, District Court, Grays Harbor County, Washington Samantha Wallis, Deputy Trial Court Administrator, Supreme Court, Coeur D’Alene, Idaho…
July 16th, 2024, Court Leader’s Advantage Podcast Episode In previous podcasts, we have discussed the unprecedented hiring crunch facing our country. Intensified by the COVID-19 pandemic, it has been characterized by a significant mismatch between the supply of, and demand for young talent. Despite robust economic recovery efforts, employers in general and courts in particular are struggling to fill empty desks. All the while, jobseekers are running up against barriers that make traditional careers less attractive. Throughout this challenge, a question badgers many employers: What do young job applicants want? Panelists on previous episodes have suggested a lack of flexible scheduling, hybrid work options, and career advancement opportunities as reasons job seekers go elsewhere. Are these the factors now driving job candidates or does it just come down to money? This month we will take a deeper dive into how courts are scrambling to recruit and retain skilled employees. Questions we will explore include: What do job candidates want out of a position with the courts? Has criticism of the courts affected recruiting? What can courts do to improve career development for young employees? Do courts promote skills in areas other than administration? Should we? Today’s Panel Richard Abbott , Program Director for Juvenile & Family Services at the Administrative Office of the Courts in Annapolis, Maryland Keenon Simmons , Chief Probation Officer for the Superior Court in Atlantic & Cape May Counties, New Jersey Patricia Norwood-Foden , District Court Administrator for the 15th Judicial District in Chester County, Pennsylvania, Jamie Velazquez , Organizational Development Analyst for the Superior Court in Orange County, California…
June 18th Court Leader’s Advantage Podcast Episode Civil filings are falling. They have been for some time. In fact, most court filings have been on a slow decline. In 2018, The National Center for State Courts put out a bulletin stating that nationally every major case category had declined from 2008 to 2016. There are indications that in some states (California for example), the decline in civil filings started as far back as 1980. This gradual decline seems little affected by economics, court organization, the presence or absence of court self-help centers, the state of the local bar, the type of case management system the court uses, or the amount of filing fees charged. With the possible exception of Texas, this decline appears widespread. This inevitably leads to the critical yet unanswered question “Why is this happening?” This month we’re talking about a new book just out by Alan Carlson and John Greacen called What is Happening to State Trial Court Civil Filings? We will explore questions including: · Why didn’t we court professionals see this coming a long time ago? · Are there changes in our society that are leading to changes in how people view the courts? · Do we have any idea how people are getting their disputes resolved if it is not by going through the courts? · Are courts actually ready to do the work to find out what is happening with filings? Today’s Panel Alan Carlson: retired court administrator of the Superior Court in Orange County, California; John Greacen: nationally known consultant on courts and court administration; Marcus Reinkensmeyer : Deputy State Court Administrator for the Arizona Administrative Office of the Courts.…
March 28, 2024, A Question of Ethics Conversation Join Kevin Bowling as we discuss the ethical issues surrounding the burgeoning topic of courts’ use of artificial intelligence (AI). Kevin discusses a definition of AI and specifically generative AI, existing practical uses in the courts, some misuses of IA, the need for policy and data governance, ethics issues, and the need for transparency to promote public trust and confidence. Kevin also publicly acknowledges the work of Roger Rand and Casey Kennedy, the entire Joint Technology Committee, as well as gives a sneak peek of the, soon-to-be-released, NACM AI Guide. Moderator Kevin Bowling, Retired Circuit Court Administrator, Ottowa County, Michigan Joining in the Conversation Courtney Whiteside Director, Municipal Court, St. Louis, Missouri Creadell Webb : Chief Diversity, Equity, and Inclusion Officer; First Judicial District, Philadelphia, Pennsylvania Erika Schmid, Supervisor, Multnomah County Circuit Court, Portland, Oregon Stacy Worby: State Jury Coordinator, Alaska Court System, Anchorage…
May 21st Court Leader’s Advantage Podcast Episode Although they are not universally accepted, court self-service centers can help prepare self-represented litigants to navigate the exotic terrain of the courtroom. They can also expedite court proceedings and weed out inappropriate arguments. Less obvious but equally as important, the information these centers provide helps boost the public’s trust and confidence in the courts. We well know that the public’s perception of courts has been woefully lagging over these last several years. A basic tenet of self-service centers, in fact, a tenet of all public-facing court staff is “we cannot give legal advice.” Yet this prohibition is more nuanced than it first appears. There are a host of questions that seem more procedural than legal. Questions many self-represented litigants may not even know enough to ask about. How much should courts tell litigants? How much information should courts volunteer even if the litigants don’t know to ask? This month we are going to look at what courts can, do, and should tell litigants. This episode presents several situations in which self-represented litigants often find themselves. These are situations that do not immediately appear to involve giving legal advice. Rather they seem, on their face, procedural. But they are obscure enough that only individuals who have been in the system might know their implications. Today’s Panel Nathan Devries, Supervising Attorney, Self-Help Services Unit, Superior Court, San Bernardino, California; Robby Southers, Managing Attorney for the Self-Help & Dispute Resolution Center, Franklin County Municipal Court in Columbus, Ohio; Jena Elsnes , Program Manager, Minnesota Judicial Branch’s Self-Represented Litigant Program; Danielle Trujillo Court Administrator for the Municipal Court, Littleton, Colorado…
January 25, 2024, A Question of Ethics Conversation Episode Welcome to the latest episode of A Question of Ethics Conversation. The topic for this discussion is Organization Fairness. The October 26th, 2023, Question of Ethics Conversation hosted by Samantha Wallis, brought up many interesting questions. One set of questions revolved around the concept of fairness. We are all dedicated to fairness and take it seriously, Canon1.3 of NACM’s Model Code for Court Professionals speaks to fairness. It reads that the court professional makes the court accessible and conducts his or her business without bias or prejudice. The Model Code actually mentions Fairness nine different times. Fairness, however, is subjective. Everyone has their own idea of what is fair. What I consider fair may not be the same as how you see things. What are the perceptions of fairness in an organization, particularly a court organization? Employees often express perceptions of fairness, with which we, as managers, might disagree. Although not all employees hold these perceptions, they are common enough that it might be instructive to ask if we, as managers, can craft responses that can convince employees of a different view of fairness. Can we come up with something more than just saying “the organization has determined the following policy is fair, the topic is not up for debate.” This Conversation recounts three specific perceptions that some employees have. The panel will discuss if there is some sort of response that could persuade employees of the validity of a different concept. In essence, is there a response that might change “hearts and minds?” · Perception 1 A manager needs to be able to perform the desk work of every employee he or she manages. If he or she cannot, that manager has no right to conduct performance reviews of the employees. · Perception 2 Managing employees is just using common sense. There is no great skill involved in management. It is ridiculous that courts pay exorbitant salaries to managers for just using their common sense. · Perception 3 The employee’s manager is not the employee’s friend. If an employee gets into trouble at work and they need an advocate. The manager will not save them. Today’s Moderator Peter Kiefer : Host of the Court Leader’s Advantage Podcast Series Today’s Panel Samantha Wallis : Deputy Trial Court Administrator , Supreme Court, Coeur d’Alene, Idaho Creadell Webb : Chief Diversity, Equity, and Inclusion Officer ; First Judicial District, Philadelphia, Pennsylvania Stacy Worby: State Jury Coordinator, Alaska Court System, Anchorage Rick Pierce : Judicial Programs Administrator, Administrative Office of the Courts, Harrisburg, Pennsylvania Join the Question of Ethics Conversation held after the Ethics Subcommittee meetings every fourth Thursday of the month at 2:00 ET. Email us at: ethics@nacmnet.org…
April 16th Court Leader’s Advantage Podcast Episode It may have started with the advent of no-fault divorce in the 1970s. But the numbers of litigants representing themselves in court has regularly increased year after year. This fact has presented a challenge for the community and for courts. People pursuing legal matters in court and who have limited legal experience are at a decided disadvantage. They are at greater risk of ending up with an unfortunate (or maybe even a disastrous) outcome. Likewise, unschooled self-represented litigants in a courtroom can be time-consuming and lead to uncomfortable situations for litigants, judges, and court staff. As a result, many courts around the country have created centers to assist self-represented litigants in pursuing their cases and appearing in court. The presence of court self-service centers is a mixed bag. Not all courts have them and the centers themselves can range from the very modest to the very extensive. This month we’re going to look at self-service centers. Some questions we are looking into include: · What do the varieties of centers look like? · Are the costs of running them worth the benefits? · What are the criticisms of the centers and what is the response? · What advice do our panelists have for courts considering starting a center and for courts that already have one? Today’s Panel Angela Polk , Supervisor of the Legal Resource Center for the Multnomah County Circuit Court in Portland, Oregon Kristi Cox , Chief Deputy County Clerk for the 44th Circuit Court in Howell, Michigan Salvador Reynoso Managing Attorney for the Self-Help Services Unit of the Superior Court in San Bernardino, California Robby Southers Managing Attorney for the Self-Help and Dispute Resolution Center, Franklin County Municipal Court, Columbus, Ohio…
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