Stephen Peattie & Dan Castilla - Assessing BPO & CX From Fiji

CX Files

תוכן מסופק על ידי Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

3M ago 28:09

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Stephen Peattie is a Director at Kinetic GB and HybridWorkSmart. He is based near to Leicester, in the UK Midlands.

Daniel Castilla is the co-founder and MD of Alliance BPO Services. He is based in Hermosillo, Sonora, Mexico.

Daniel and Stephen both visited Fiji on a recent mission to explore current and potential BPO and CX services from Fiji. Fiji is a small island nation of around one million people located in the South Pacific Ocean.

What was their assessment of Fiji as a location for business services? How did they feel on the ground in Fiji? What makes Fiji different or interesting compared to other locations? What are the limitations in Fiji?

Daniel and Stephen explore all these questions in this conversation with Peter Ryan.

https://www.linkedin.com/in/daniel-castilla-328b0734/

https://alliancebpo.net/

https://www.linkedin.com/in/stephen-peattie-799181/

https://www.kineticgb.com/

https://outsourcefiji.com/

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#Business #Customer #Customerexperience #Customerservice #Markhillary #MBA #Mark Hillary #Peter Ryan #Mark Hillary And Peter Ryan