התחל במצב לא מקוון עם האפליקציה Player FM !
3. The "Messy Middle" of Purchase Decisions
Manage episode 268995596 series 2771383
Last week Google released a report called "Decoding Decisions: Making Sense of the Messy Middle". It's about understanding the complexities of the customer journey, studying purchase decision behaviour across 31 categories, at a time when e-commerce is growing as a result of COVID-19.
If you didn’t read the 100 page report, worry not! I did and that’s what I am going to summarize in this episode.
I will also tell you about the Chief Marketer pre and post-covid survey of Marketers and how you can understand what's in a competitor’s tech stack.
Catch all the show notes at www.cxforcxos.com
4 פרקים
3. The "Messy Middle" of Purchase Decisions
CX For CXOs: Customer Experience, MarTech and Digital Truths
Manage episode 268995596 series 2771383
Last week Google released a report called "Decoding Decisions: Making Sense of the Messy Middle". It's about understanding the complexities of the customer journey, studying purchase decision behaviour across 31 categories, at a time when e-commerce is growing as a result of COVID-19.
If you didn’t read the 100 page report, worry not! I did and that’s what I am going to summarize in this episode.
I will also tell you about the Chief Marketer pre and post-covid survey of Marketers and how you can understand what's in a competitor’s tech stack.
Catch all the show notes at www.cxforcxos.com
4 פרקים
Semua episod
×ברוכים הבאים אל Player FM!
Player FM סורק את האינטרנט עבור פודקאסטים באיכות גבוהה בשבילכם כדי שתהנו מהם כרגע. זה יישום הפודקאסט הטוב ביותר והוא עובד על אנדרואיד, iPhone ואינטרנט. הירשמו לסנכרון מנויים במכשירים שונים.