Essential tips for pharmacy shutdowns

DarshanTalks Podcast

Recent pharmacy walkouts and closures at major chains highlight a critical issue: staffing shortages. Independent pharmacies are also at risk.

Here are 5 tips for pharmacy owners and managers to prepare for potential temporary closures:

1. Cross-Train Staff: Train front-end staff on basic pharmacy procedures (depending on state regulations) so they can assist with paperwork like taking in prescriptions and completing end-of-day tasks.
2. Stock Up on Prescriptions: Anticipate closures by keeping a surplus of routine
3. prescriptions filled. This ensures patients don't miss important doses.
4. Notify Patients & Physicians: Develop a call list to efficiently notify patients and local doctors of a potential closure. This gives them time to make alternative medication arrangements.
5. Post Signage & Update Messages: Prepare clear signage indicating closure dates and times. Update voicemail messages to explain the situation.
6. Offer Prescription Transfers: Contact nearby pharmacies to see if they can take prescription transfers during a closure. This allows patients seamless access to their medications.

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