Mastering Customer Retention in Ecommerce with Tobi Chapman of Everboost

Ecommerce on Tap by Sourcify and Izba Consulting

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תוכן מסופק על ידי Ecommerce on Tap by Sourcify and Izba Consulting, Ecommerce on Tap by Sourcify, and Izba Consulting. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Ecommerce on Tap by Sourcify and Izba Consulting, Ecommerce on Tap by Sourcify, and Izba Consulting או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

Mind The Business: Small Business Success Stories

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Pushing Past Stagnation & Business Plateaus 30:21

לפני 5 ימים30:21

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רשימות

לייק

אהבתי

30:21

Hitting plateaus is a common milestone in business, but there’s a difference between stability and a rut. In the last installment of this season, we’ll dive into the ways small business owners push beyond plateaus and find new ways to achieve revenue growth. Jannese and Austin wrap up their time in Nashville, Tennessee with a wonderful visit to N.B. Goods to speak with owner Camille Alston . Camille details the times where she hit a wall with profits, the strategies she implemented to increase revenue, what worked, what didn’t, and the important lessons she learned in the process. You won’t want to miss this informative final chapter! Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…

לפני שנה 14:22

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In this insightful episode of Ecommerce On Tap, Nathan interviews Tobi Chapman, the innovative founder of Everboost. They dive into the evolving world of retention marketing, particularly in the health and wellness industry, amidst rising CPAs and advertising costs. Tobi discusses the shift from traditional marketing methods to leveraging zero-party data, where personalized campaigns are crafted based on direct customer input. Learn how asking the right follow-up questions can lead to more effective and resonating marketing messages, and how showcasing relevant products and reviews can significantly enhance conversion rates. Additionally, Tobi outlines the best practices for email marketing around big sales events and shares strategies to maintain customer engagement beyond the initial purchase, including the use of AfterSale for upselling and Kaching Bundles to showcase savings. Whether you're a seasoned ecommerce professional or just starting, this episode is packed with valuable tips and strategies to enhance customer retention and drive long-term success. Subscribe for more expert insights into the world of ecommerce.

104 פרקים

#Business #Ecommerce On Tap By Sourcify

Mastering Customer Retention in Ecommerce with Tobi Chapman of Everboost

Ecommerce on Tap by Sourcify and Izba Consulting

published לפני שנה

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MP3•בית הפרקים

104 פרקים

#Business #Ecommerce On Tap By Sourcify

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Ecommerce on Tap by Sourcify and Izba Consulting

1
Alo Yoga's Strategy: From Screen Printing to a Billion-Dollar Athleisure Brand 54:31

לפני 7 ימים54:31

54:31

Journey through the dynamic world of athleisure as we deep dive into the story of Alo Yoga, a brand that's reshaped how we think about activewear. Here are 3 key takeaways: Resilient Growth: Alo Yoga experienced a staggering 200% growth during the pandemic, exemplifying the power of adaptation and meeting market demands. Their pivot to digital platforms with Alo Moves was a strategic win that engaged their community in innovative ways. Bold Branding: From proprietary fabrics to fashion-focused initiatives like New York Fashion Week partnerships and a luxury skiwear collection, Alo isn't just selling clothes; they're crafting a lifestyle. Their strategy of combining athleisure with high fashion demonstrates the importance of brand differentiation. Supply Chain Savvy: Leveraging a vertically integrated supply chain, Alo benefits from extensive manufacturing networks in Asia, ensuring they meet the technical demands of their products. Meanwhile, Bella + Canvas's U.S.-based operations showcase a strategic mix of onshore and offshore production capabilities. Catch the full episode for deeper insights into Alo's remarkable journey and learn how they're positioning themselves against giants like Lululemon.…

Ecommerce on Tap by Sourcify and Izba Consulting

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Tariff Turmoil: How E-commerce Brands Can Strategize in Uncertain Times 50:52

לפני 12 ימים50:52

50:52

t’s Nathan and Aaron, hosts of E-commerce on Tap, here to talk tariffs and their rollercoaster impact on businesses. In this emergency pod, we dive into the whirlwind of recent tariff changes and how they shook the market. We break down why moving production isn't as easy as throwing a switch, what strategies can shield you from trade uncertainties, and why staying nimble is key during volatile times. If tariffs are on your mind, this episode is your compass through the chaos.…

Ecommerce on Tap by Sourcify and Izba Consulting

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The Athleisure Boom: Understanding Trends and Market Potential 44:50

לפני 22 ימים44:50

44:50

Whether you're deep into the world of athleisure or just curious about its explosive growth, this episode is a must-listen. Check out these key takeaways: 🔹 Athleisure's Market Growth: The athleisure industry could become a trillion-dollar market by the early 2030s, driven by a compound annual growth rate of nearly 10%. It's a booming sector with vast potential! 🔹 Sustainability Challenges & Innovations: While athleisure is popular, it faces scrutiny for synthetic materials' environmental impact. Brands like Patagonia and Girlfriend Collective are leading the charge in sustainability with recycled materials and eco-friendly initiatives. 🔹 Opportunities for Aspiring Entrepreneurs: The sector's growth presents a golden opportunity for new brands. By honing in on a niche and embracing innovative, sustainable practices, startups can carve out their space and thrive.…

Ecommerce on Tap by Sourcify and Izba Consulting

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From Earscaping to Earrings: The Untold Story Behind Studs' Success 43:49

לפני 5 weeks43:49

43:49

Studs is redefining the ear piercing and jewelry space for Gen Z—but their journey hasn’t been easy. In this episode of eCommerce on Tap, we dive into: 💡 The inspiration behind Studs and how founders Anna Harmon & Lisa Bubbers built the brand 🚀 How early funding & a premium domain name fueled their launch 😷 Pivoting during COVID—from boutique closures to an e-commerce boom 📱 Using TikTok, "Studs on Wheels," and unique collabs to drive engagement 📦 Supply chain challenges & how they manage inventory for a dual-channel business 💰 Potential exit strategies—who might acquire Studs?…

Ecommerce on Tap by Sourcify and Izba Consulting

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Pura Vida’s Big Bet: Scaling Artisan-Made Bracelets to Retail Success 52:48

לפני 7 weeks52:48

52:48

From a surf trip in Costa Rica to a multimillion-dollar acquisition—Pura Vida Bracelets built an empire by blending handmade craftsmanship with savvy digital marketing. 🌊📿 In this episode of eCommerce on Tap, we break down: ✅ Pura Vida’s origin story and early growth strategy ✅ How Facebook and influencer marketing (including Lauren Conrad) fueled its rise ✅ The power of ambassador networks in scaling an eCommerce brand ✅ Transitioning from bracelets to a full jewelry and apparel line ✅ The challenges of adapting to new platforms like TikTok ✅ The $75M acquisition by Vera Bradley and what’s next for Pura Vida…

Ecommerce on Tap by Sourcify and Izba Consulting

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The Anti-Jewelry Jewelry Company: How QALO Created a New Category 41:55

לפני 9 weeks41:55

41:55

What happens when two founders rethink a centuries-old tradition? QALO co-founders Ted Baker and KC Holiday set out to solve a personal problem—traditional wedding rings didn’t fit their active lifestyles. What started as a simple idea turned into a brand that reshaped the jewelry industry. In this episode, we break down: ✅ How QALO disrupted the wedding ring market with silicone bands ✅ The challenges of competing against cheap alternatives ✅ Their viral Hard Knocks moment with Andy Dalton ✅ The launch of their health-tracking ring, QRNT ✅ The strategic acquisition by Win Brands Group Whether you’re an entrepreneur, eCommerce operator, or just love a great business story, this episode is packed with insights on product innovation, category creation, and scaling a brand.…

Ecommerce on Tap by Sourcify and Izba Consulting

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How Aurate is Redefining Fine Jewelry with Innovation and Sustainability 43:18

לפני 10 weeks43:18

43:18

We dive into the incredible story of Aurate, a jewelry brand redefining the industry. From their innovative pop-up store beginnings in Soho to their pioneering retail-first strategy, Aurate’s journey is nothing short of inspiring. We discussed their unique partnerships, sustainability focus, and their impressive financial milestones including a recent $25 million Series B.…

Ecommerce on Tap by Sourcify and Izba Consulting

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Breaking the Mold: Inside the Strategy That Catapulted Mejuri's Success 59:25

לפני 12 weeks59:25

59:25

In this gripping second episode of Season 3, we delve into the turbulent waters of the supply chain and tech job market amidst a drying funding landscape. The episode kicks off with a discussion on the recent layoffs plaguing the industry and what this means for the future of supply chain professionals. We then pivot to the intriguing case of Universal Music Group pulling its music license from TikTok and speculate on the innovative responses this might trigger within the platform's ecommerce ecosystem. The highlight of the episode is our deep dive into the story of a unique ecommerce jewelry brand that has defied odds to record a staggering 400% growth rate. By opening a retail store, leveraging micro-influencers for an authentic brand feel, and introducing new products weekly, this brand has crafted a formula for success that many dream of. Their use of a waitlist for out-of-stock items and rapid idea testing through 3D printing are just a few strategies we unpack. Furthermore, we explore their fulfillment strategy, utilizing a Canadian warehouse to cater to U.S. customers, and ponder over their potential exit strategies. Nathan also shares his insights on starting a jewelry brand today, offering actionable advice for aspiring entrepreneurs. Join us as we dissect these topics, offering a blend of analysis, expert opinions, and actionable strategies for navigating the current ecommerce landscape. Whether you're a budding entrepreneur, a supply chain professional, or just curious about the future of ecommerce, this episode is for you. Subscribe to our channel for more insights into the ever-evolving world of ecommerce and supply chain management.…

Ecommerce on Tap by Sourcify and Izba Consulting

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Shinola: Crafting Luxury Watches and Revitalizing Detroit 44:03

לפני 13 weeks44:03

44:03

Shinola: Crafting Luxury Watches and Revitalizing Detroit by Ecommerce on Tap by Sourcify and Izba Consulting

Ecommerce on Tap by Sourcify and Izba Consulting

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How Jewelry is the Perfect DTC Product for Breaking into the Ecommerce Market 40:48

לפני 15 weeks40:48

40:48

On today's episode of Ecommerce On Tap, Nathan and I dive deep into the fascinating world of jewelry e-commerce. We unpack the differences between luxury and custom pieces, explore key manufacturing processes like lost wax casting and CNC milling, and discuss the growing demand for ethical sourcing and sustainability. Plus, we highlight successful DTC brands like Mejuri and Jaxxon, sharing how innovative marketing and supply chain strategies lead to high margins and growth. Whether you're a budding jewelry entrepreneur or a seasoned pro, this episode is packed with insights you can't miss.…

Ecommerce on Tap by Sourcify and Izba Consulting

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How Huckberry Built a Thriving DTC Brand Without Venture Capital 42:21

לפני 21 weeks42:21

42:21

Dive into the fascinating journey of Huckberry, the adventure-driven men’s apparel brand that transformed from a small startup into a powerhouse in the direct-to-consumer space. In this episode, we unravel Huckberry’s growth strategy and the secrets behind their success, from content marketing to community engagement. We also explore the history of outerwear, tracing its evolution from practical pieces like military coats, trench coats, and bomber jackets to today’s blend of functionality and style seen in brands like North Face and Patagonia. Aaron shares his thoughts on picking up a ski jacket from Costco, while Nathan dives into the cultural and utilitarian roots of timeless styles like peacoats, denim jackets, and faux fur. Discover how Huckberry, founded by Andrew Forch and Richard Greiner, combined a love for adventure and content-driven storytelling to curate iconic pieces like the Wax Trucker Jacket and build a loyal community of outdoor enthusiasts. Learn about their direct-to-consumer sales model, pop-up stores, and how they carved out their niche in the crowded world of men's outerwear. Plus, we touch on trends like synthetic materials, outsourced production, and product differentiation that have shaped the outerwear market. Stay tuned for bonus discussions on topics like Oura Ring’s recent valuation, the strategy behind Pokemon Go’s data collection, and what’s next for Huckberry’s retail expansion.…

Ecommerce on Tap by Sourcify and Izba Consulting

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How Aether Diamonds Turns Air Pollution into Beautiful Jewelry 35:42

לפני 22 weeks35:42

35:42

Welcome to another exciting episode of "Ecommerce On Tap," the podcast where we dive deep into the world of D2C brands and supply chain innovations. I'm your host Nathan Resnick, joined by my co-host Aaron Alpeter. Today, we're exploring the incredible journey of Aether Diamonds—a company transforming the diamond industry with pioneering technology that captures CO2 from the atmosphere to create beautiful, sustainable diamonds. We'll discuss their unique business model, the environmental impacts of traditional diamond mining, and how Aether's founders are paving the way for low-carbon ventures. Plus, we'll highlight industry trends, sustainability challenges, and what the future holds for lab-grown diamonds.…

Ecommerce on Tap by Sourcify and Izba Consulting

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How Bombas Built a Billion-Dollar Brand on Giving Back 42:43

לפני 23 weeks42:43

42:43

We'll explore Bombas' remarkable journey—from its founding story and rapid growth to its significant contributions to social causes. We'll discuss how Bombas donates a pair of socks for every pair purchased and how they have partnered with over 3,500 giving partners across the US, donating over 100 million pairs of socks to those in need. Nathan and I also tackle the complexities of incorporating social missions into business models, the potential conflicts with shareholder interests, and the scalability challenges faced by mission-driven companies like Bombas. We'll also touch on Bombas' impressive financial milestones, supply chain insights, and expansion into new product lines.…

Ecommerce on Tap by Sourcify and Izba Consulting

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How Beautycounter’s MLM Strategy Led to Billion-Dollar Success—and a Bankruptcy 51:47

לפני 24 weeks51:47

51:47

Welcome to another episode of Ecommerce On Tap, where we dive deep into the intriguing stories behind some of the most innovative business models in the e-commerce world. I'm your host Nathan Resnick, joined by my co-host Aaron Alper, as we unpack the dramatic series of events surrounding Beauty Counter, a pioneering clean beauty brand. In today’s episode titled "Beauty Counter," we examine the turbulence that followed a major leadership change at the company, leading to a mass resignation of key staff and a strategic overhaul that shook its foundation. We'll discuss how a significant distribution deal with Ulta affected Beauty Counter's unique MLM consultant network, sparking a lawsuit and contributing to a dramatic sales decline. Aaron and I will explore the implications of leveraged buyouts and the hurdles faced by Greg, who returned as CEO to confront massive layoffs and high debt. We'll also delve into the potential for reviving the MLM network, leveraging passionate individuals, and the possibility of certifying clean beauty standards to regain trust and market position. Join us as we explore the highs and lows of Beauty Counter’s journey, the strategic pivots discussed by experts, and the future potential of this mission-driven brand. Plus, we invite you to share your thoughts on the challenges and opportunities ahead for Beauty Counter. So grab a seat, and let's get started on this captivating episode of Ecommerce On Tap.…

Ecommerce on Tap by Sourcify and Izba Consulting

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How Knot Standard Blends Technology and Tailoring for the Perfect Fit 42:54

לפני 25 weeks42:54

42:54

How Knot Standard Blends Technology and Tailoring for the Perfect Fit by Ecommerce on Tap by Sourcify and Izba Consulting

Ecommerce on Tap by Sourcify and Izba Consulting

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How Stitch Fix Uses Data Science to Revolutionize Personal Style 46:25

לפני 26 weeks46:25

46:25

In today's deep dive, we explore Stitch Fix, the innovative fashion company that once captivated millions with its personalized styling services. We'll examine the ups and downs of this intriguing e-commerce business, from its rapid growth under founder Katrina Lake to its current struggles in the public market. Nathan and Aaron will discuss everything from the complexities of Stitch Fix's supply chain to potential strategic moves, such as going private or merging with competitors. Plus, we'll analyze the impact of high return rates, the evolution of personalized fashion, and how technology is shaping the future of the e-commerce landscape. Stay tuned as we unravel what went right, what went wrong, and what the future might hold for Stitch Fix.…

Ecommerce on Tap by Sourcify and Izba Consulting

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Celebrity Brands That Last: Lessons from Selena Gomez's Rare Beauty 46:52

לפני 27 weeks46:52

46:52

Welcome back to another enlightening episode of Ecommerce On Tap! Today, your hosts Aaron and Nathan dive into the intricate world of celebrity beauty brands, focusing on the phenomenal success of Rare Beauty by Selena Gomez. In this episode, we’ll explore why only about 20% of celebrity beauty brands survive and how aligning a brand with a celebrity's public persona, like Logan Paul's Prime energy drinks or Gordon Ramsay's Hexclad, can make all the difference. We'll also look at the modest success of brands like Kendall Jenner’s Moon toothpaste and Danny Duncan's Matador energy drink. We’ll uncover the strategic brilliance behind Rare Beauty's staggering $350 million revenue and its commitment to mental health advocacy, a mission close to Selena Gomez’s heart. Despite personal challenges and no prior beauty industry experience, Selena’s authentic connection to her brand, strategic hiring, and massive social media influence have propelled Rare Beauty to a $2 billion valuation. Tune in as we examine Rare Beauty's direct-to-consumer approach, their high-quality, cruelty-free products sourced from South Korea, and the savvy inventory management that sets them apart in a competitive market. Plus, don't miss our discussion on the long-term brand-building versus short-term sales strategy and a special segment on World Mental Health Day, where Sephora will donate all proceeds from Rare Beauty sales. 20% of celebrity beauty brands survive - https://www.allure.com/story/inside-celebrity-beauty-brandshttps://www.allure.com/story/inside-celebrity-beauty-brands…

Ecommerce on Tap by Sourcify and Izba Consulting

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Revolutionizing Pet Food: Behind the Supply Chain of The Farmer’s Dog 53:01

לפני 28 weeks53:01

53:01

In this episode of eCommerce on Tap, Aaron takes you inside the journey of The Farmer’s Dog, a trailblazing brand delivering fresh, personalized pet food straight to doorsteps. Drawing on his experience as an advisor to The Farmer’s Dog and his expertise in supply chain strategy with Izba, Aaron breaks down the unique challenges of cold chain logistics, quality control, and supply chain scaling in the pet food industry. Tune in to learn how they perfected operations, managed complex logistics, and overcame challenges to scale successfully. Don’t miss this deep dive into the world of innovative eCommerce and logistics for pet products!…

Ecommerce on Tap by Sourcify and Izba Consulting

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The Rise of Allbirds: From Wool Shoes to Sustainability Icon | How to Fix Their Supply Chain 57:19

לפני 29 weeks57:19

57:19

In this episode of eCommerce on Tap, we dive into the fascinating story behind Allbirds, the innovative shoe company founded by professional soccer player Tim Brown. Discover how a unique hobby in his garage turned into a Kickstarter success, revolutionizing the footwear industry with sustainable wool shoes. We explore the history of wool, the Allbirds founding journey, and how their commitment to eco-friendly practices helped them grow. Aaron also breaks down their financials, analyzes their supply chain challenges, and shares how he would turn the business around. Could Allbirds benefit from using Sourcify? Tune in to find out! 🔔 Subscribe for more eCommerce insights!…

Ecommerce on Tap by Sourcify and Izba Consulting

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Navigating Ro's Rise: Telehealth Innovation and Regulatory Challenges 52:06

לפני 30 weeks52:06

52:06

Join hosts Aaron and Nathan as they dive deep into the innovative world of Ro, formerly known as Roman, in this exciting episode of "Ecommerce On Tap." Discover how Ro, a pioneer in the telehealth industry, has been transforming healthcare delivery since its founding in 2017. 📌 Key Topics Covered: The inspiring founding story of Ro by Zachariah Reitano, Saman Rahmanian, and Rob Schutz. Ro's unique business model focusing on direct-to-consumer telehealth services. The development of Ro's "RO Operating System" and the robust technological infrastructure behind it. How Ro navigated regulatory challenges to establish a seamless healthcare experience. The significant role of telehealth during the COVID-19 pandemic and beyond. Ro's rapid financial growth and major investments from 2017 to 2022. Insights into Ro's product offerings and market strategy, including their success with ED treatments and expansion into various health segments. 🔍 Why You Should Listen: Gain a comprehensive understanding of how Ro is leading the telehealth revolution through its vertically integrated approach, innovative patient and doctor apps, and transparent pricing model. Explore how regulatory changes and strategic decisions have shaped their journey, making them a standout player in the healthcare industry. 💬 Join the Conversation: We invite our listeners to share their thoughts on the technological innovations and regulatory changes impacting direct-to-consumer companies in healthcare. Connect with us on LinkedIn and Twitter to continue the discussion! 🔗 Stay Connected: Follow us on LinkedIn Follow us on Twitter 👍 Like, Comment, and Subscribe: If you enjoyed this episode, please leave a review, share it with your friends, and subscribe to "Ecommerce On Tap" for more insightful episodes on groundbreaking companies like Ro. #Ro #Telehealth #EcommerceOnTap #HealthcareInnovation #DigitalHealth #DirectToConsumer #DTC #Podcast #StartupSuccess #Telemedicine #healthcarerevolution Thank you for tuning in! 🎙️…

Ecommerce on Tap by Sourcify and Izba Consulting

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Transparency and Accountability: Everlane's Unique Approach to Ethical Apparel 51:30

לפני 31 weeks51:30

51:30

Transparency and Accountability: Everlane's Unique Approach to Ethical Apparel by Ecommerce on Tap by Sourcify and Izba Consulting

Ecommerce on Tap by Sourcify and Izba Consulting

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The Diamond Debate: Lab-Grown vs. Natural and Brilliant Earth's Ethical Journey 51:22

לפני 32 weeks51:22

51:22

🎙️ Welcome to another episode of Ecommerce On Tap! Today, Hosts Nathan Resnick and Aaron Alper dive deep into the fascinating world of Brilliant Earth, a company making waves with nearly half a billion dollars in revenue by championing ethically sourced jewelry. We'll explore the heated debate between lab-grown and natural diamonds, dive into the engrossing founding story of Beth Gerstein and Eric Grossberg, and discuss the significant business and ethical considerations shaping the diamond industry. From tackling misconceptions about product sourcing to implementing blockchain technology for unparalleled transparency, Brilliant Earth’s journey from a humble bootstrap operation to an IPO-listed powerhouse is nothing short of extraordinary. Plus, we’ll touch on current events like LEGO’s sustainable shift and the burgeoning success of creator-led brands. Join us as we dissect the choices faced by modern consumers and founders alike in this sparkling episode. Let's get into it! 💎🛍️✨…

Ecommerce on Tap by Sourcify and Izba Consulting

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Delivery Drama: Tackling Cold Chain Challenges in Meal Kits 1:01:57

לפני 33 weeks1:01:57

1:01:57

In today's episode, Aaron and Nathan analyze the strategic pivots companies like Sunbasket are making from front-end to back-end solutions. We delve into the complexities of managing meal kit supply chains and the innovative use of predictive algorithms to enhance accuracy. We also examine the competitive landscape, the necessity of scalability, and provide critical insights for entrepreneurs entering the meal kit industry. Special thanks to our sponsors, Sourceify and izba. We invite you to share your feedback and suggestions for future discussions. Thank you for tuning in.…

Ecommerce on Tap by Sourcify and Izba Consulting

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What Went Wrong at Thrasio: Bankruptcy Analysis and Future Outlook 1:11:07

לפני 34 weeks1:11:07

1:11:07

Welcome to another riveting episode of "Ecommerce On Tap" with your hosts, Aaron and Nathan. Today, we're diving deep into the rise and fall of Thrasio, an e-commerce powerhouse that once took the Amazon aggregation world by storm. We'll explore how Thrasio soared to a $10 billion valuation by acquiring and scaling Amazon brands, only to face bankruptcy in 2024 due to a combination of debt issues, market shifts, and strategic missteps. We'll analyze how their rapid growth, over-reliance on Amazon, and operational challenges led to their downfall. Plus, we’ll discuss the broader implications for investors, with pension funds and wealthy individuals feeling the impact, and examine the evolving e-commerce landscape amidst new players like Temu and Shein. Join us as we unpack Thrasio's tumultuous journey, reflect on lessons learned, and consider what the future holds for this industry giant re-emerging from bankruptcy with a focused strategy and new leadership. And don't forget, we want to hear your thoughts—connect with us on social media to share your insights and experiences. Let's tap in!…

Ecommerce on Tap by Sourcify and Izba Consulting

1
Bootstrapping ButcherBox: Building a $500 Million Business Without External Funding 46:18

לפני 35 weeks46:18

46:18

Welcome back to another exciting season of Ecommerce On Tap! In our premiere episode, we're diving deep into the inspiring journey of ButcherBox, a bootstrapped e-commerce sensation. Our hosts, Nathan and Aaron, uncover how Mike Salguero transformed his humble beginnings and entrepreneurial spirit into a $500 million subscription-based meat delivery giant. From Mike's early days in sales and a viral t-shirt business to the pivot from custom woodworking to jewelry, and finally, to launching ButcherBox out of a personal need for quality grass-fed beef, this episode chronicles it all. You'll hear about the innovative strategies behind ButcherBox's Kickstarter success, their unique supply chain management, and their impressive growth without external funding. Plus, Nathan and Aaron discuss the broader trends in the meat industry, shifting consumer preferences, and the future possibilities for ButcherBox.…

Ecommerce on Tap by Sourcify and Izba Consulting

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From Bean Bags to IPO: The Lovesac Success Story 53:01

לפני 43 weeks53:01

53:01

Episode Highlight: Lovesac Lovesac is not your average furniture company. From humble beginnings selling giant bean bags to becoming the fastest-growing furniture company in the U.S., their journey is nothing short of remarkable. Here are some key takeaways from this episode: Sustainability Meets Innovation Founder Shawn David Nelson's vision has taken Lovesac from a side hustle to a Nasdaq-listed success story. By recycling plastic bottles into fabric and aiming to move 75% of production outside of China, Lovesac is committed to sustainability without heavily marketing it. Strong Omnichannel Strategy Lovesac excels with a robust omnichannel strategy, controlling their own retail locations and website without wholesaling. This approach ensures a seamless customer experience for those making higher-ticket purchases — all while managing the distribution of their bulky furniture items efficiently. Modularity and Customer Focus Lovesac’s unique selling proposition? Modularity. They offer customizable, modular couches designed for life. Aaron and Nathan discuss how this modularity addresses trends and concerns about technological obsolescence in furniture, emphasizing product longevity and customer satisfaction. Financial Outlook and Investor Appeal Despite the highs and lows in stock performance post-IPO, Lovesac’s focus on long-term investor value, with profit multiples over revenue growth, sets them apart. The hosts ponder if going private might accelerate their ambitious goals. Market Evolution and Growth Potential With the global furniture market projected to grow from $541 billion in 2023 to $780 billion by 2030, Lovesac’s trajectory of innovation, combined with its millennial-focused targeting, positions it well to capitalize on this expansive potential. Lessons in Resilience From initial struggles with profitability to achieving a $1 billion valuation, Sean's entrepreneurial journey exemplifies persistence. The loveable "LOVE" ticker symbol and strategic brand marketing have secured Lovesac a top spot in the American furniture market.…

Ecommerce on Tap by Sourcify and Izba Consulting

1
How Pair Eyewear is Disrupting the Market with Customizable Frames 55:20

לפני 44 weeks55:20

55:20

The eyewear industry has been largely dominated by a few major players, with Luxottica leading the pack. Interestingly, even Warby Parker, a celebrated e-commerce success story, holds only 2% of the market share. Pair Eyewear, however, is making waves with its unique approach to customizable and fashion-forward eyewear. Behind the Brand: The founders of Pair Eyewear, Nathan and Sophia, bring diverse experiences to the table. While Nathan has an extensive background with stints at GE and Bain, Sophia's notable experiences include working with JPMorgan and Goldman Sachs. Their shared ties to Stanford and their network have played a crucial role in gaining investor confidence despite their limited industry experience. Shark Tank to Stardom: In 2020, Pair Eyewear gained significant attention after appearing on Shark Tank, where they secured a deal with Mark Cuban—$400k for 10% equity and a $1.50 royalty. This exposure fueled their rapid growth, particularly in the adult segment, after originally focusing on kids. Unique Business Model: Pair Eyewear stands out with its strategy of selling customizable frames and limited editions, including collaborations with major brands and sports teams. Their unique selling points include a synthetic subscription model and a community-driven approach with an invite-only Facebook group. Operational Excellence: With 185 employees and vertical integration, Pair Eyewear efficiently manages its made-to-order supply chain. Sourcing materials from Asia and assembling in California, the company focuses on reducing order-to-delivery times using a metric they call "click to ship." Pair Eyewear's dynamic shipping strategy includes free shipping for orders over $45, international shipping options, and a 30-day return/exchange policy. Sustainability and Future Prospects: Nathan highlights Pair Eyewear's commitment to sustainability and explores their potential exit strategies and market disruption capabilities. Both Aaron and Nathan speculate on Pair's future, discussing potential acquisitions and the broader implications for the eyewear market. Fun Fact: Did you know that the history of eyewear dates back to the invention of the reading stone in 1000 AD? The first wearable eyeglasses were developed in Italy in the late 13th century, setting the stage for centuries of innovation, from Benjamin Franklin's bifocals to modern blue light filtering glasses.…

Ecommerce on Tap by Sourcify and Izba Consulting

1
Meet By Humankind: The Personal Care Brand Championing Sustainable Practices 56:22

לפני 45 weeks56:22

56:22

🚀 Excited to share insights from the latest episode of the "Ecommerce On Tap" podcast featuring the inspiring story of By Humankind, a company revolutionizing the personal care industry with a focus on sustainability! 🌿 In this episode, we dive deep into how By Humankind is tackling the single-use plastic challenge with innovative products for your morning routine. Here are three key takeaways: 🔹 Radical Reduction in Plastic Waste: By Humankind's product offerings, such as refillable deodorants, shampoo bars, and mouthwash tablets, can help eliminate approximately five pounds of plastic waste per person annually. Imagine the collective impact if everyone made the switch! 🔹 Innovative Product Formats: With a unique approach that includes paper pod refills and all-natural ingredients, By Humankind ensures that their products are not only eco-friendly but also effective. Founders Brian Bushell and Joshua Goodman have highlighted the critical balance between product performance and environmental impact. 🔹 Education and Long-term Change: By Humankind's strategy goes beyond selling sustainable products. They are committed to educating consumers about the importance of sustainability, aiming for long-term changes in consumer behavior. The brand’s distinctive visual presence and emotional connection with customers are key components of their marketing strategy. Don't miss this episode to hear more about By Humankind’s journey and their vision for a cleaner, plastic-free future! 🌏💚 #Sustainability #Ecommerce #PlasticFree #ByHumankind #Podcast #EcoFriendly #Innovation #ConsumerGoods…

Ecommerce on Tap by Sourcify and Izba Consulting

1
ByHeart vs. Bobbie: Comparing Strategies, Funding, and Market Potential in Baby Formula 1:00:24

לפני 46 weeks1:00:24

1:00:24

In our latest episode of Ecommerce On Tap, we dive deep into the fascinating journey of ByHeart, a game-changer in the infant nutrition industry. From navigating supply chain hurdles to launching a breakthrough product, ByHeart's story is a masterclass in resilience and innovation. 🔍 Innovative Product Development: - ByHeart’s five-year research journey led to the creation of a scientifically advanced baby formula that mimics breast milk, setting new standards in the industry. 🏭 Vertical Integration & Manufacturing: - By owning three manufacturing facilities, ByHeart controls its entire production process, enabling quicker innovations and effective management of supply chain issues. 💰 Strategic Funding & Growth: - With a total of $395 million in raised capital, ByHeart strategically invested in FDA processes and manufacturing, navigating the volatility of the infant formula market and demonstrating significant potential upside. Join hosts Aaron Alpeter and Nathan Resnick as they explore ByHeart’s inspiring path, the competitive landscape, and strategic insights for e-commerce entrepreneurs. This episode is packed with valuable lessons for anyone interested in building and scaling a business in a highly regulated industry. 🔗 Get involved: Engage with us on LinkedIn and Twitter, leave a review, and share this episode with your network.…

Ecommerce on Tap by Sourcify and Izba Consulting

1
Building a Legacy: Lovevery’s Focus on Quality, Trust, and Sustainable Toys 52:19

לפני 47 weeks52:19

52:19

Join Aaron and Nathan as we explore Lovevery's incredible growth story, discuss their potential move towards an IPO, and uncover the strategies behind their brand loyalty and success. 💡 Key Takeaways: - Mission-Driven Growth: Lovevery’s dedication to providing high-quality, science-based toys and content to help parents navigate child development is central to its success. This mission-driven approach has built a loyal customer base and strong brand trust. - Innovative Product Strategy: Emphasizing non-digital, eco-friendly products, Lovevery ensures developmental appropriateness and safety, setting them apart in a market dominated by digital-first toys. - Sustainable Business Practices: Despite supply chain challenges during COVID, Lovevery maintained their focus on sustainability by using non-toxic materials and carbon offsets, demonstrating their commitment to quality and environmental responsibility.…

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WaterWipes Plastic-Free Original Baby Wipes, 99.9% Water Based Wipes, Unscented & Hypoallergenic for Sensitive Skin, 60 Count (Pack of 12), Packaging May Vary

Huggies Natural Care Sensitive Baby Wipes, Unscented, 12 Flip-Top Packs (768 Wipes Total)

Huggies Simply Clean Unscented Baby Diaper Wipes, 11 Flip-Top Packs (704 Wipes Total), Packaging May Vary

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Ecommerce on Tap by Sourcify and Izba Consulting « » Mastering Customer Retention in Ecommerce with Tobi Chapman of Everboost

Mastering Customer Retention in Ecommerce with Tobi Chapman of Everboost

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Mastering Customer Retention in Ecommerce with Tobi Chapman of Everboost