Best of Series: The Power of Bottom-Up Feedback in Organizational Transformation

Engaging Leadership

Summary:

In this episode of the HR Impact show, Dr. Jim interviews Melissa Hinshaw, Executive Director of Organizational Development at Lone Star College. Melissa shares her experience in transforming the culture of the organization and emphasizes the importance of bottom-up feedback in building a strong culture. She discusses the challenges of executing a large-scale transformation and offers insights on prioritizing initiatives and overcoming resistance. Melissa also highlights the significance of communication and connection in making cultural change stick. Tune in to learn valuable strategies for building and sustaining a positive organizational culture.

Key Takeaways:

Building a transformative organizational culture requires bottom-up feedback and the inclusion of diverse perspectives from all organizational levels.

To foster lasting change, it's essential to align cultural initiatives with strategic organizational goals and maintain a clear line of communication.

Creating a steering committee can help to maintain momentum and ensure ongoing management and evolution of cultural initiatives.

Melissa's journey from a Lone Star College student to an executive showcases the importance of understanding various stakeholder perspectives in implementing effective organizational development strategies.

Resistance to change is a natural part of the transformation process, but a focus on engaged stakeholders rather than naysayers can keep the initiative on course.

Chapters:

0:02:44 Melissa explains the size and scope of Lone Star College and the challenges of building a culture in such a large organization.

0:06:28 Melissa shares the importance of experimentation and innovation in a large organization and how to maintain an innovation mindset.

0:11:03 Melissa reflects on the importance of bottom-up feedback in the cultural transformation at Lone Star College.

0:16:23 Prioritizing areas of opportunity based on strategic initiatives

0:24:58 Hearing out perspectives and validating them against organizational beliefs

0:27:16 Involving stakeholders to develop cultural beliefs and values

0:29:18 People-driven transformation is key for success

Connect with Dr. Jim: linkedin.com/in/drjimk

Connect with CT: linkedin.com/in/cheetung

Connect with Melissa Hinshaw: linkedin.com/in/melissa-hinshaw-4771b220

Music Credit: Shake it Up - Fesliyanstudios.com - David Renda

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