🎙️🎧 Podcast 13 │Lesson 1 Part 1 • Call Center Call Flow

English for Custmer Service Podcast

🎙️🎧 Podcast 13 │Lesson 1 Part 1 • Call Center Call Flow

Are you an aspiring call center agent? Is English not your first language? Don't worry! We got you covered!

PART 1

Introduction to the Call Center Call Flow

We give you a quick overview of the call center call flow in this lesson in which our expert instructor Mr.E breaks down step-by-step the call flow process for a call center from Opening a call to Empathizing to Acknowledging.

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