‘Decision friction’: How to cut through the noise

Financial Management (FM) magazine

Author Nuala Walsh, CEO and founder of MindEquity, a business and behavioural science consultancy in the UK, discusses the challenges of being a thoughtful leader in “the daily din of distraction and disinformation” – and why decision friction is a necessary skill.

Walsh’s book, Tune In: How to Make Smarter Decisions in a Noisy World, suggests numerous strategies that leaders can use to analyse information effectively and holistically, as well as methods to recognise biases and misjudgements that could hold them back.

What you’ll learn from this episode:

§ What it means to tune in and tune out.

§ Some reasons we fall into misinformation traps.

§ Strategies we can use to recognise our biases.

§ How decision friction can help us more accurately decode the information we hear.

§ The benefits of using emotional intelligence to interpret clouded judgements.