851. Insights: How to buy a bank - part 2

Fintech Insider Podcast by 11:FS

Our expert host Kate Moody is joined by some great guests in the second of our two part special, 'How to Buy a Bank'.

In the previous episode, David Brear and guests covered what actually happens when one bank decides to buy another. So in this episode we are diving deep inside banks, to uncover what really goes on in the organisations themselves during a merger or acquisition, once the ink is dry and the businesses now have to work together.

The process of actually combining two banks can take months, even years, as departments, systems, processes, and people are brought together under one group.

Not only do banks need to consider the practical things, like which IT system to use, or how to get everyone from one email server to another, but there are also wider cultural challenges.

How do you combine two workforces, and two ways of working, into one harmonious company set up for long term success?

This week's guests include:

• Dave Morris, Global Head of Technology at 11:FS
• Rupy Malizia, Chief Strategic Transformation Officer at HSBC Innovation Banking
• Mariela Hunter, a Fractional COO

Highlights from this episode:

• How early in a merger should you think about the tech? (04:30)
• The hardest thing to manage about a transition (09:25)
• The focus is 90% on tech and data is an afterthought (14:30)
• What are the dependencies around a bank? (19:20)
• Taking staff on the journey (24:30)
• Leveraging feedback loops (28:45)
• Merging teams in separate locations (34:55)
• Company culture and benefits (37:20)

Integrating tech, combining cultures, streamlining products - acquisitions have plenty of moving parts but here at 11:FS, we've got the in-house expertise to help make that process as smooth as possible. Whether you're laying the foundations for a big move or trying to break free of ongoing legacy tech issues, 11:FS Ventures is here to help. Get in touch at 11fs.com/ventures and let's chat.

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.

Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.

Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.

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