Keeping The Human Touch with Andrew Simmons

Give an Ovation: The Restaurant Guest Experience Podcast

Ready for a story of resilience and innovation in the restaurant industry? Join us as we sit down with Andrew Simmons, the dynamic CEO of Mama Ramona's Pizzeria. Andrew shares his rollercoaster journey, from buying the business right before the pandemic, navigating through the crisis, to coming out stronger. He gives us insights into how he has revolutionized the restaurant's operations by integrating tech and reducing labor costs without compromising the human touch in the business.
Listen to this episode to learn about:

• The economics of pizza subscription services
• Using tech in non-tech-savvy neighborhoods
• The importance of listening to customers
• How to use transparency to your advantage
• More

Thanks, Andrew!