Building Brand Loyalty in D2C Marketing | Preston Rutherford (Chubbies, Loop Returns, Marathon Data)

Growth Talks: Growth Marketing Strategies & Insights

Growth Talks: Growth Marketing Strategies & Insights

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The Agile Brand with Greg Kihlström®

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

לפני יומיים22:42

הפעל מאוחר יותר

רשימות

לייק

אהבתי

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

לפני שנה 33:46

MP3•בית הפרקים

“Often, brands forget that they’re not just speaking to ‘customers’—they’re talking to real people, like their own friends.”

Preston Rutherford, co-founder of Chubbies and Loop Returns joins Krystina Rubino on Growth Talks to share how his journey from tech startups to building a standout D2C brand was driven by a deep focus on authenticity and community.

In this episode, Preston explores the balancing act between brand-building and immediate sales goals, how humor and relatability helped Chubbies cut through the “sea of sameness,” and why creating memorable customer experiences is crucial for long-term loyalty. Now with Marathon Data, he’s helping brands leverage data to better understand their audience while keeping that personal connection front and center.

🗝️ Key Takeaways:

Building real connections with your audience is essential; when you treat customers like friends and keep interactions genuine, that authenticity keeps people coming back.
While long-term trust drives loyalty, it’s also important to balance brand-building with immediate sales goals so you’re not losing sight of those critical targets.
Consistency is key—when customers see the same vibe across your platforms, they recognize your brand and build trust over time.
Challenges are opportunities in disguise. Embrace setbacks as a way to fuel new ideas, opening doors you might not have considered before.
Look beyond just the numbers and dig into what the data reveals about the customer experience. Creating a real connection goes deeper than metrics alone.

Timestamps

00:00 Introduction to Preston Rutherford’s background and pivot from tech to D2C

04:15 Chubbies’ early challenges and lessons learned from failure

07:45 Founding Loop Returns to solve ecommerce pain points

11:50 Building a memorable brand in a crowded D2C space

15:30 Why humor and authenticity are essential to brand identity

19:30 Creating lasting relationships through community over transactions

23:15 Balancing brand trust with short-term growth goals

30:00 Preston’s tips on building brand resilience for the long term

36:00 Final thoughts and advice for future founders

🔗 Mentioned in this episode:

Chubbies: www.chubbiesshorts.com
Loop Returns: www.loopreturns.com
Marathon Data: www.marathondataco.com

🤝Connect with Right Side Up

Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt

‣ Subscribe to our channel: https://bit.ly/3HWiJYD

‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/

‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/

‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/

‣ Follow us on Twitter: https://twitter.com/rightsideupco

25 פרקים

#Business #Marketing #Right

Growth Talks: Growth Marketing Strategies & Insights

Building Brand Loyalty in D2C Marketing | Preston Rutherford (Chubbies, Loop Returns, Marathon Data)

Growth Talks: Growth Marketing Strategies & Insights

published לפני שנה

שתפו

MP3•בית הפרקים

“Often, brands forget that they’re not just speaking to ‘customers’—they’re talking to real people, like their own friends.”

🗝️ Key Takeaways:

Building real connections with your audience is essential; when you treat customers like friends and keep interactions genuine, that authenticity keeps people coming back.
While long-term trust drives loyalty, it’s also important to balance brand-building with immediate sales goals so you’re not losing sight of those critical targets.
Consistency is key—when customers see the same vibe across your platforms, they recognize your brand and build trust over time.
Challenges are opportunities in disguise. Embrace setbacks as a way to fuel new ideas, opening doors you might not have considered before.
Look beyond just the numbers and dig into what the data reveals about the customer experience. Creating a real connection goes deeper than metrics alone.

Timestamps

00:00 Introduction to Preston Rutherford’s background and pivot from tech to D2C

04:15 Chubbies’ early challenges and lessons learned from failure

07:45 Founding Loop Returns to solve ecommerce pain points

11:50 Building a memorable brand in a crowded D2C space

15:30 Why humor and authenticity are essential to brand identity

19:30 Creating lasting relationships through community over transactions

23:15 Balancing brand trust with short-term growth goals

30:00 Preston’s tips on building brand resilience for the long term

36:00 Final thoughts and advice for future founders

🔗 Mentioned in this episode:

Chubbies: www.chubbiesshorts.com
Loop Returns: www.loopreturns.com
Marathon Data: www.marathondataco.com

🤝Connect with Right Side Up

Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt

‣ Subscribe to our channel: https://bit.ly/3HWiJYD

‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/

‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/

‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/

‣ Follow us on Twitter: https://twitter.com/rightsideupco

25 פרקים

#Business #Marketing #Right

כל הפרקים

Growth Talks: Growth Marketing Strategies & Insights

1
Why Authentic Storytelling Matters in Retail | Shruti Khatod (Nutrafol, ThredUp, Macy’s) 56:54

לפני 8 ימים56:54

56:54

"Authenticity isn’t just a buzzword—it’s what makes customers believe in your brand." In this episode of Growth Talks by Right Side Up, Shruti Khatod, VP of Growth Marketing at Nutrafol, joins host Krystina Rubino to discuss the power of authentic storytelling in brand growth. Shruti shares how leveraging real customer stories and choosing the right influencer partnerships have helped Nutrafol build a brand that customers trust and love. She breaks down how to align brand KPIs with performance marketing, measure the true impact of retail strategies, and drive long-term revenue success. 🗝️ Key Takeaways: Brand fuels growth. Every channel—TV, social, influencers should reinforce your brand story, not just drive conversions. TV ads take time, but they work. Nutrafol refined their TV strategy over multiple iterations—test, tweak, and secure leadership buy-in for long-term impact. Authenticity isn’t a trend—it’s a trust builder. Real customers, not actors, make the difference. Genuine voices create loyal brand advocates. Diversify your marketing mix. Winning brands blend TV, digital, influencers, and organic marketing to stay agile, scale faster, and meet customers where they are. Go beyond last-click attribution. Successful brands take a full-funnel approach, blending brand KPIs, search trends, and retargeting to track real growth drivers. ⏰ Timestamps 00:10 - Intro to Shruti Khatod 03:26 - How brand and growth work together 07:21 - Connecting brand KPIs to growth marketing 14:34 - Lessons from growing Nutrafol’s TV presence 18:38 - How Meta and TikTok are reshaping performance marketing 23:37 - Why problem-solution messaging resonates 30:55 - Overcoming the limitations of last-click attribution 35:24 - Consumer behavior & growth strategy adjustments 45:27 - Leveraging influencers for long-term brand impact 50:46 - How Nutrafol navigated the TikTok ban scare 🔗 Mentioned in this episode: Nutrafol: https://nutrafol.com/ ThredUp: https://www.thredup.com/ Macy’s: https://www.macys.com/ 👍 Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
How to Align Brand, Performance, and Revenue Growth | Ian Yung (Tonal, Parachute, Touch of Modern) 50:23

לפני 22 ימים50:23

50:23

“Sustainable growth isn’t just about hitting numbers—it’s about aligning efficiency with your business strategy and revenue model.” In this episode of Growth Talks by Right Side Up , Ian Yung, former SVP of Revenue at Tonal, joins host Krystina Rubino to share the real levers of sustainable growth. From navigating long purchase cycles to aligning teams for efficiency, Ian breaks down what actually works when scaling a business—without burning through resources. With over 15 years of experience leading growth at Tonal, Parachute, and Touch of Modern, Ian shares real strategies that drive revenue. He offers his perspective on what fuels lasting success, how to choose the right measurement model for your company, the importance of meeting your customer where they are, and how to adapt to a shifting market without losing momentum. 🗝️ Key Takeaways: 📌 Why Smart Founders Play the Long Game Sustainable growth isn’t about chasing short-term wins. Smart companies focus on strategy, efficiency, and fundamentals to build businesses that last. 📌 How to Build a Predictable Revenue Engine Scaling isn’t just about growth—it’s about creating stability. Aligning marketing, operations, and finance helps teams make smarter, more strategic decisions. 📌 Behavioral Triggers Drive High-Intent Sales Customers don’t always buy when you expect. Targeting key life events—like home purchases or relocations—ensures you reach them when they’re ready. 📌 Why ‘Growth at All Costs’ No Longer Works The market has shifted. Profitability, efficiency, and financial discipline aren’t just trends—they’re what separate long-lasting businesses from the rest. ⏰ Timestamps 00:00 Introduction to Ian Yung’s career 02:10 Balancing growth and financial discipline 07:16 Tonal’s game-changing growth strategy 12:06 Creating a predictable revenue engine 19:38 Marketing for long purchase cycles 31:38 Brand vs. performance marketing 40:17 Key factors behind business success 44:10 Why testing drives real results 🔗 Mentioned in this episode: Tonal: https://www.tonal.com/ Parachute: https://www.parachutehome.com/ Touch of Modern: https://www.touchofmodern.com/ Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝 Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Scaling Smart: Growth Marketing Strategies for Small Teams | Branca Ballot (Glide, GoDaddy) 45:27

לפני 5 weeks45:27

45:27

“Marketing is the glue that connects teams, strategy, and execution—when done right, it drives the entire business forward.” In this episode of Growth Talks by Right Side Up, Branca Ballot sits down with host Krystina Rubino to break down how she went from mechanical engineer to marketing executive, building and scaling growth teams along the way. Branca shares her approach to structured experimentation, hiring for versatility, and the importance of choosing fewer—but smarter—strategies to maximize impact. She also reveals why team dynamics are critical to success, how to foster cross-functional alignment, and how AI is shaping the future of marketing. 🗝️ Key Takeaways: Focusing on fewer, high-impact initiatives is the key to long-term success rather than spreading resources too thin. A well-structured, versatile marketing team can significantly improve efficiency and execution. Leveraging community engagement and content marketing can be more powerful than relying solely on paid media. AI is a powerful enhancement tool, allowing marketers to optimize workflows and improve personalization while maintaining a human touch. Building a great website lays the foundation for marketing success and supports all other growth efforts. ⏰ Timestamps 00:00 Introduction to Branca Ballot’s career 02:10 From engineering to marketing leadership 06:35 Why focus beats fragmentation in marketing 11:20 The role of community and content in growth 16:50 Paid vs. organic: When to invest in which 21:40 AI’s impact on marketing and business operations 26:15 Building and scaling a lean but powerful team 30:30 Branca’s favorite growth non-hack: A great website 🔗 Mentioned in this episode: Glide: https://www.glideapps.com 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Lifecycle Strategies for Long-Term Success | Sean Collins (Bilt Rewards, Holscher Analytics, Numbers & Narrative Podcast) 43:30

לפני 7 weeks43:30

43:30

“Lifecycle marketing is integrated marketing focused on the natural use case. It’s about meeting customers where they are.” In this episode of Growth Talks by Right Side Up, Sean Collins joins host Krystina Rubino to share his journey from Army logistics officer to growth marketing leader. Sean discusses the evolution of lifecycle marketing, the importance of tactical patience, and how Bilt Rewards is redefining customer engagement in fintech. Sean dives into lessons on prioritizing trust in fintech, balancing long-term brand-building with immediate direct response, and the power of personalization in creating meaningful customer experiences. 🗝️ Key Takeaways: Lifecycle marketing is more than email. It’s about creating integrated experiences that accelerate use cases. Tactical patience is critical. Avoid knee-jerk decisions; evaluate data at key decision points. Personalization is no longer optional. Be in tune with customers to stay relevant by meeting your audience. Investing in relevance and context improves customer loyalty. Brand affinity matters! Move beyond transactional relationships to create lasting impressions. In fintech, trust is everything—winning over skeptical customers requires strong partnerships and established credibility. ⏰ Timestamps 00:00 Introduction to Sean Collins’ career 02:00 From military logistics to marketing 06:15 Lessons on leadership and tactical patience 10:45 Lifecycle marketing strategies for engagement 16:30 The challenges of marketing in fintech 21:00 Earning customer trust with partnerships 25:50 Balancing brand-building with direct response 30:15 Sean’s favorite growth non-hack: customer insights 🔗 Mentioned in this episode: Bilt Rewards: https://www.biltrewards.com Numbers & Narrative Podcast: https://numbersandnarrative.com 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Nonprofit Marketing Strategies to Drive Growth & Impact | Julia Steele (Success Academy, iFundWomen, Gawker) 39:33

לפני 9 weeks39:33

39:33

“Research is key. There’s no hack for deeply understanding your customer’s decision set.” In this episode of Growth Talks by Right Side Up, Julia Steele joins host Krystina Rubino to share her journey from journalism to nonprofit marketing and her passion for creating impactful stories that move people to take action. Julia discusses the challenges and rewards of marketing in the education and nonprofit sectors, emphasizing the importance of cultural competency, customer research, and advocacy in driving growth. Julia also explores how Success Academy works to inspire families and drive enrollment, all while staying true to their mission of providing exceptional education for children of all backgrounds. 🗝️ Key Takeaways: Research and qualitative insights are irreplaceable for understanding customer decisions—get to know your audience deeply. Marketing must adapt to diverse audiences and meet them where they are, so stay flexible. Advocacy and storytelling go hand in hand. Clear, mission-driven communication fuels awareness and impact. Branding isn’t just for profit. A strong, authentic message resonates in both nonprofit and for-profit sectors. Calls-to-action are critical, so be intentional in your messaging to ensure the audience understands what you’re offering. Highlight your value. ⏰ Timestamps 00:00 Introduction to Julia Steele’s career 02:12 From journalism to marketing 06:30 Balancing branded content and storytelling 11:45 Navigating the complexities of nonprofit and education marketing 16:20 Success Academy’s dual mission: advocacy and access 21:35 Cultural competence in marketing for NYC’s diverse families 28:10 The power of customer research in driving marketing decisions 35:00 Julia’s favorite growth non-hack: research 🔗 Mentioned in this episode: Success Academy Charter Schools: https://www.successacademies.org/ Ed Institute at The Robertson Center: https://saedincubator.org/ 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
From DTC Startup to Retail Success | Shane Pittson (quip, So&So Venture Studio) 37:48

לפני 11 weeks37:48

37:48

“Treat packaging like your entire marketing funnel—it’s a billboard, an ad, and a welcome series.” Shane Pittson, Co-Founder of So and So Venture Studio and former VP of Growth & Marketing (and first employee) at quip, joins Krystina Rubino on Growth Talks to dive into how incremental testing, creative optimization, and customer-centric strategies drove quip’s transformation from a DTC startup to a retail powerhouse. In this episode, Shane discusses the surprising success of early channels like Pinterest and audio, why “creative is the new targeting,” and how treating packaging like an entire marketing funnel helped bridge the gap between retail customers and brand support. He also shares valuable insights for early-stage founders on prioritizing product-market fit and testing smartly to avoid costly mistakes. 🗝️ Key Takeaways: Incremental testing is key. Learn how to explore unconventional channels, like audio advertising, while managing CAC effectively. Scaling into retail? Treat packaging like your entire marketing funnel. Every detail matters. Post-purchase surveys aren’t just for attribution—they’re goldmines for product and marketing innovation. Don’t leave creativity up to AI. Optimizing creative for platform-specific ad formats can unlock new audiences and results. Building trust with platform reps ensures access to beta tools and early adoption of emerging ad formats. ⏰ Timestamps 00:00 Introduction to Shane Pittson’s career 01:32 Scaling quip from startup to retail success 05:22 Testing unconventional channels like Pinterest and audio 10:45 The role of post-purchase surveys in growth marketing 15:32 How to navigate offline marketing challenges 20:12 Why packaging design is critical for retail success 25:18 Balancing creative autonomy and external partnerships 30:08 Shane’s advice for early-stage founders 🔗 Mentioned in this episode: quip: https://www.getquip.com So&So Venture Studio: https://www.soand.so/ 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Wrapping Up 2024 | Insights from Industry Leaders 32:15

לפני 13 weeks32:15

32:15

What did it take to drive growth in 2024? A mix of scrappy execution, data-driven decisions, and a whole lot of emotional intelligence. In this special wrap-up episode of Growth Talks, we’re bringing you some of the best moments from an incredible year of conversations with the sharpest minds in marketing. From uncovering untapped customer insights to mastering the delicate balance between brand and performance, this episode is packed with lessons you’ll want to carry into 2025. Hear from marketing powerhouses like Tyler Elliston (Founder, Right Side Up), Patrick Moran (Head of Growth Marketing, Robinhood), Sarah Crockett (CMO, DSW), Manbir Sodhia (Former SVP of Marketing, Whisker), and Jason Ing (CMO, Gusto) as they tackle today’s most pressing marketing challenges. 🗝️ Key Takeaways: Get the blueprint for scalable growth with Manbir Sodhia’s game-changing growth matrices, designed for fast, impactful results. Unlock the secret to blending brand storytelling with performance-driven strategies, as Patrick Moran highlights this powerful marketing duo. Find out how Sarah Crockett at DSW turns customer data into trend-setting strategies that keep the brand ahead of the curve. Discover why emotional storytelling isn’t just for B2C—Jason Ing reveals how it builds trust and drives success in the competitive B2B world. Explore how marketing roles evolve as companies grow, with Tyler Elliston’s insider tips on building versatile, high-performing teams. ⏰ Timestamps 00:00 Introduction 00:33 Manbir Sodhia: Finding Product-Market Fit 05:18 Patrick Moran: Brand vs. Performance Marketing 12:03 Sarah Crockett: Customer-Driven Strategy 18:09 Jason Ing: Emotional Storytelling in B2B Marketing 25:38 Tyler Elliston: Hiring and Evaluating Talent 31:58 Closing Thoughts 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Scaling B2B Marketing Strategies at Global Brands | Michelle Lisowski (Uber, Google, Kabbage) 31:10

לפני 15 weeks31:10

31:10

“B2B marketing is really human-to-human marketing. Don’t just talk to companies; connect with the people running the show.” Michelle Lisowski, Senior Director of Global B2B and Partnership Marketing at Uber, joins Krystina Rubino on Growth Talks to explore the art of balancing strategy with scrappy execution, fostering emotionally intelligent teams, and scaling B2B marketing efforts globally. From cultivating a “see the forest through the trees” perspective to building team cultures where mistakes are embraced as learning opportunities, Michelle offers actionable insights for leaders navigating the demands of high-stakes marketing environments. 🗝️ Key Takeaways: Emotional intelligence isn’t just about being a great leader—it’s the secret sauce for better marketing. After all, B2B campaigns need to speak to human decision-makers, not just companies. Not all challenges are created equal. Learn how to differentiate between productive challenges that grow your career (good pain) and burnout that hinders progress (bad pain). Building trust and psychological safety in teams allows for faster iteration, better execution, and sustainable high performance. Scaling a global brand isn’t about reinventing the wheel for every market. It’s about knowing when to adapt locally and when to lean on universal truths. Want to lead like a pro? Hire people who are better than you. The strongest teams are the ones that can thrive without constant oversight. ⏰ Timestamps 00:00 Introduction to Michelle Lisowski’s career 01:22 Balancing scrappiness with strategic planning 05:43 The dangers of perfectionism and the value of collaboration 10:07 Fostering psychological safety in teams 15:18 Good pain vs. bad pain: knowing your limits 20:47 Scaling global marketing while adapting locally 25:12 Data-driven decisions vs. gut instinct in leadership 30:05 Michelle’s advice for aspiring B2B leaders 35:09 The power of hiring exceptional talent 🔗 Mentioned in this episode: Uber for Business: https://www.uber.com/us/en/business/ Google Cloud: https://cloud.google.com/ Kabbage: http://www.kabbage.com/ 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Redefining Retail through Customer Loyalty, Brand Authenticity, and Emerging Trends | Sarah Crockett (DSW, Burton, Dickies) 47:53

לפני 17 weeks47:53

47:53

“Great brands, like great friends, are authentic and dependable—they stay true to themselves no matter what.” Sarah Crockett, Chief Marketing Officer at DSW, joins Krystina Rubino on Growth Talks to discuss how staying true to a brand’s core identity is the secret to navigating cultural shifts and customer expectations. In this episode, Sarah shares how her experiences with iconic brands like Burton, Dickies, and Backcountry shaped her perspective on balancing legacy with innovation. She discusses the power of customer insights in shaping marketing strategy, how loyalty programs can drive long-term value, and why brick-and-mortar stores are more than just retail spaces—they’re powerful brand-building tools. 🗝️ Key Takeaways: Flash sales are enticing, but long-term loyalty programs deliver sustainable results and build trust. Ditch quick wins for customer loyalty. Cultural alignment is key. Customers can spot when a brand “chases” trends without staying true to its core. Retail is actually a marketing channel. Brick-and-mortar experiences create unmatched dwell time and brand engagement. Don’t underestimate the in-person experience! Adapt by listening to customer needs and pivot your strategy for sustained relevance. Internal culture drives external impact. When you build a passionate, empowered internal team it fuels better customer experiences. ⏰ Timestamps 00:00 Introduction to Sarah Crockett’s career 01:15 Balancing brand evolution with legacy 04:00 The role of authenticity in brand marketing 06:45 Dickies x Sydney Sweeney: When culture meets core values 09:30 Navigating trends without losing your brand’s identity 12:45 Measuring success in loyalty programs 15:30 Evolving the DSW customer experience 20:00 The power of retail as a brand marketing channel 22:15 Internal culture and employee buy-in as growth drivers 25:00 The future of retail and omnichannel strategies 30:00 Sarah’s advice for aspiring marketing leaders 35:00 Closing thoughts on authenticity and growth 🔗 Mentioned in this episode: DSW: www.dsw.com Burton: www.burton.com Dickies: www.dickies.com Backcountry: www.backcountry.com Force of Nature Campaign: www.rei.com/h/force-of-nature 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our Youtube channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Building Brand Loyalty in D2C Marketing | Preston Rutherford (Chubbies, Loop Returns, Marathon Data) 33:46

לפני 20 weeks33:46

33:46

“Often, brands forget that they’re not just speaking to ‘customers’—they’re talking to real people, like their own friends.” Preston Rutherford, co-founder of Chubbies and Loop Returns joins Krystina Rubino on Growth Talks to share how his journey from tech startups to building a standout D2C brand was driven by a deep focus on authenticity and community. In this episode, Preston explores the balancing act between brand-building and immediate sales goals, how humor and relatability helped Chubbies cut through the “sea of sameness,” and why creating memorable customer experiences is crucial for long-term loyalty. Now with Marathon Data, he’s helping brands leverage data to better understand their audience while keeping that personal connection front and center. 🗝️ Key Takeaways: Building real connections with your audience is essential; when you treat customers like friends and keep interactions genuine, that authenticity keeps people coming back. While long-term trust drives loyalty, it’s also important to balance brand-building with immediate sales goals so you’re not losing sight of those critical targets. Consistency is key—when customers see the same vibe across your platforms, they recognize your brand and build trust over time. Challenges are opportunities in disguise. Embrace setbacks as a way to fuel new ideas, opening doors you might not have considered before. Look beyond just the numbers and dig into what the data reveals about the customer experience. Creating a real connection goes deeper than metrics alone. Timestamps 00:00 Introduction to Preston Rutherford’s background and pivot from tech to D2C 04:15 Chubbies’ early challenges and lessons learned from failure 07:45 Founding Loop Returns to solve ecommerce pain points 11:50 Building a memorable brand in a crowded D2C space 15:30 Why humor and authenticity are essential to brand identity 19:30 Creating lasting relationships through community over transactions 23:15 Balancing brand trust with short-term growth goals 30:00 Preston’s tips on building brand resilience for the long term 36:00 Final thoughts and advice for future founders 🔗 Mentioned in this episode: Chubbies: www.chubbiesshorts.com Loop Returns: www.loopreturns.com Marathon Data: www.marathondataco.com 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

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Mastering Brand and Demand Gen in B2B Marketing | Jason Ing (Gusto, AWS, P&G) 44:46

לפני 22 weeks44:46

44:46

► About this Video Jason Ing, Chief Marketing Officer at Gusto, joins Krystina Rubino on Growth Talks to share his journey from B2C marketing with global tech giants like Microsoft and Amazon to leading B2B marketing strategies at Gusto. He explores the balance between brand and demand generation and highlights how storytelling and emotion shape decision-making in the B2B space. Jason also offers a behind-the-scenes look at how Gusto builds trust and brand consistency while providing HR and payroll services to small and medium-sized businesses. 🗝️ Key Takeaways: Start with demand gen marketing to find those short term wins. Then once you’ve mastered product market fit, move onto brand marketing for your long term growth. When making decisions on where to put your marketing dollars, make sure the ‘feels right’ doesn’t exceed 15-20%—and be sure to keep tabs on paid performance trends at all stages of the funnel after you layer in brand spend. Creative consistency builds trust AND recall. Be sure to be solid in your “why,” and make sure that everything from ads to customer support align behind that vision. The best B2B marketing creative is based in storytelling. Find a way to blend the emotional and rational. Qualitative insights go beyond metrics. Listening to customers reveals opportunities that data alone can’t—like the potential impact of placing the niche ad in front of the right audience at the perfect time. Timestamps 00:00 Introduction to Jason Ing and his transition from B2C to B2B marketing 01:22 Discussing the tension between demand gen and brand marketing in B2B 06:01 How marketing philosophies evolve across different industries 08:41 Emotional decision-making in B2B marketing 12:26 Why storytelling matters in B2B marketing 14:40 Gusto’s "Choose Gusto" campaign and the power of consistent messaging 17:52 Creating brand trust through consistent experiences across channels 21:15 Jason’s thoughts on qualitative vs. quantitative research in B2B marketing 27:22 How B2C and B2B marketing differ in practice 30:05 Gaining organizational buy-in for experiments with new marketing channels 37:00 Using non-endemic channels in B2B marketing 40:00 Closing thoughts and advice for growth marketers 🔗 Mentioned in this episode: Gusto: www.gusto.com AWS: www.aws.amazon.com Xbox: www.xbox.com Procter & Gamble: www.pg.com Accenture: www.accenture.com Infosys: www.infosys.com 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Scaling Growth in the Complex World of Fintech | Simon Vishnevskiy (Credit Genie, Dave, Lyft) 43:36

לפני 24 weeks43:36

43:36

In this episode of Growth Talks , Simon Vishnevskiy, Chief Growth Officer at Credit Genie, sits down with Krystina Rubino to share his experiences and strategies in growth marketing for fintech. With a background that spans gaming, ridesharing, and finance, Simon dives into the unique challenges of marketing within a highly regulated and competitive space. He discusses the parallels between marketing and gaming, the importance of cross-functional collaboration between product, compliance, and marketing, and the best way to effectively reach underserved audiences. Simon also explores how to build a strong acquisition strategy from scratch and scale it efficiently over time. 🗝️Key Takeaways: Unlike other industries where a playbook may work long-term, fintech demands continuous reevaluation and dynamic strategies due to changing regulations and customer behaviors. In a highly regulated industry, collaborating closely with your compliance team ensures you can get creative with messaging while avoiding legal issues. Paying attention to product changes may explain swings in KPIs. Starting with digital channels like TikTok, Meta, and Google is key but, as fintech brands mature, investing in offline channels like podcasts, TV, and radio is crucial for establishing brand equity and trust. To build an effective growth engine, Simon always evaluates 4 key things: tracking and attribution, data analytics, creative output, and lifecycle marketing as key pillars of an effective growth engine. “Day trading,” or short-term optimizations in channel spend, can help maintain an efficient acquisition strategy, while building foundational team roles in MarTech, data analytics, creative, and lifecycle marketing ensure sustainable growth. Leverage platforms like TikTok and DSPs to create ads and videos specifically optimized for their formats, boosting performance without hefty creative costs. ⏰ Timestamps 00:00:00 Introduction to Simon Vishnevskiy 00:04:10 Unique challenges in fintech 00:06:56 Creating a collaborative playbook with product and legal teams 00:13:02 Targeting underserved audiences in fintech 00:16:42 How marketing strategies and channels evolve as fintech brands mature 00:24:00 A/B Test Segment 00:32:54 Managing CAC while scaling acquisition efforts 00:38:12 Key roles to prioritize when building a user acquisition team 00:41:21 Simon's favorite "growth non-hack" 🔗 Mentioned in this episode: Credit Genie: www.creditgenie.com Dave: www.dave.com Chime: www.chime.com MoneyLion: www.moneylion.com Coinbase: www.coinbase.com Robinhood: www.robinhood.com 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our Youtube channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Building a High Performing Marketing Team | Tyler Elliston (Right Side Up, Eventbrite) 45:55

לפני 26 weeks45:55

45:55

"Curiosity paired with tenacity is a killer combination." Tyler Elliston, the founder of Right Side Up, discusses the ins and outs of marketing leadership and the nuances of building effective marketing teams. From early-stage startups to late-stage enterprises, Tyler shares insights on the unique challenges and strategies for success at each level. The conversation covers everything from building a marketing team from scratch to balancing in-house talent with external resources like consultants and agencies. 🗝️Key Takeaways: The shift from generalists to specialists is a natural progression as companies grow. Early-stage companies often need versatile employees who can handle multiple tasks, while later-stage companies benefit from specialists in specific channels. Beyond skills and experience, intangibles like curiosity and tenacity are often the differentiators that separate good hires from truly exceptional ones. The use of Google and Facebook as customer acquisition channels varies at different stages: early-stage companies use them to gather product feedback and refine product-market fit, mid-stage growth companies use them to drive efficient customer acquisition at scale, while enterprise companies focus on incremental optimizations like reducing CAC and increasing volume. External resources, such as freelancers, are becoming increasingly critical for companies that need specialization or want to test new tactics without committing to full-time hires. Aligning on metrics and trusting team members are key to overcoming friction between marketing, product, and sales. Offering flexibility is crucial to attract top-tier talent, especially in a post-pandemic world, where work-life balance and autonomy are highly valued. ⏰ Timestamps 00:00 Introduction to Tyler Elliston, Founder of Right Side Up 01:44 Building a marketing team from scratch 04:52 Intangibles of great talent: passion, curiosity, tenacity 11:32 Balancing autonomy and accountability 18:07 When to use consultants, agencies, or in-house talent 24:04 Challenges in cross-functional collaboration 31:16 Lessons from high-growth startups vs. enterprises 35:39 Why Tyler founded Right Side Up 44:12 Tyler’s favorite growth non-hack 🔗 Mentioned in this episode: Right Side Up: www.rightsideup.com Eventbrite: www.eventbrite.com Equifax: www.equifax.com…

Growth Talks: Growth Marketing Strategies & Insights

1
Brand Marketing Beyond a Logo | Chiyong Jones (Kajabi, Personal AI, GoodRx) 44:17

לפני 28 weeks44:17

44:17

In this episode of Growth Talks, Chiyong Jones, the VP of Brand Marketing at Kajabi, discusses his approach to building and evolving brand identities for startups and established companies alike. To build a brand identity that lasts, it’s incredibly important to understand the customer, create a cohesive brand system that remains flexible, and balance creativity with constraints like budget and team size. Chiyong also explores the role of brand in long-term business success, the value of authenticity in influencer partnerships, and the importance of consistency in brand messaging. 🗝️Key Takeaways: When building a brand, it’s incredibly important to have a deep understanding of the customer, their needs, and how the brand is currently resonating with them. This insight informs all subsequent brand decisions and helps ensure that messaging is on target and effective. While consistency in brand messaging and visuals is key to building brand equity, you need to maintain flexibility across different platforms and touchpoints. Constraints like budget, team size, or time, can actually lead to more creative solutions by forcing teams to focus on what’s truly important and feasible. Brand and growth marketing are complementary strategies, with brand building long-term trust and awareness, while growth marketing drives immediate conversions. The most effective partnerships are ones where creators genuinely align with the brand. Authenticity in these partnerships leads to more meaningful connections with audiences, which is more valuable than just reaching a large number of people. Humor is an underutilized tool in brand communication. When used effectively, it can disarm audiences, make the brand more memorable, and foster a positive emotional connection. ⏰ Timestamps 00:00 Introduction to Chiyong Jones 01:56 Key Steps in Brand Development 03:14 Establishing Brand Identity 06:46 Challenges in Creative Functions 09:49 Testing and Iteration in Branding 15:29 Brand Evolution and Redesign 23:33 Challenges in Measuring Brand Impact 24:15 Tracking Brand Health: Surveys and Signals 27:33 Fun Marketing Game: The AB Test 32:15 Marketing to the Creator Economy 35:45 The Value of Authentic Creator Partnerships 42:03 The Power of Humor in Marketing 43:12 Conclusion and Final Thoughts 🔗 Mentioned in this episode: Kajabi: https://www.kajabi.com Personal AI: https://www.personal.ai GoodRx: https://www.goodrx.com Honey: https://www.joinhoney.com…

Growth Talks: Growth Marketing Strategies & Insights

1
Scaling Offline Marketing Channels | Ty Conner (Rocket Money) 38:52

לפני 30 weeks38:52

38:52

In this episode of Growth Talks, Krystina Rubino interviews Ty Conner, the Senior Director of Growth Marketing Offline at Rocket Money. Ty shares his journey from being a geologist in remote Alaska to becoming a key player in Rocket Money's marketing team. He discusses the foundational decisions and strategies that have propelled Rocket Money to the top of the app store charts, including their rebrand from Truebill. Ty discusses the importance of data-driven decision-making, explaining how Rocket Money leverages data and utilizes robust measurement techniques such as geo holdout tests and media mix models to scale offline channels like linear TV and out-of-home. Ty offers insights into the balance between digital and offline marketing and the future impact of privacy changes on measurement and strategy. 🗝️Key Takeaways: Utilizing multiple measurement methods, such as surveys and media mix models, can help triangulate data and provide a clearer picture of channel performance. These methods are also crucial in navigating upcoming privacy changes. For out-of-home advertising, prioritizing high dwell time, such as subway ads, can lead to better engagement and more efficient spend due to longer exposure times. A successful marketing team should consist of individuals who are highly curious, data literate, and competitive, ensuring they continually strive for better performance. Brands should focus on optimizing and scaling their core channels before exploring new ones, as there is often untapped potential in existing channels. ⏰ Timestamps 00:00 Introduction to foundational decisions for scaling 00:34 Importance of data-driven decisions and high data literacy 02:34 Navigating offline channels and measurement challenges 05:00 Ty's career transition from geologist to marketer 08:00 Launching and prioritizing offline channels 10:16 Embracing successful tests, even with 0% ROAS 12:00 Handling digital vs. offline channel diversification 15:00 Overcoming streaming TV measurement challenges 20:00 Cracking out-of-home for growth marketing 22:00 Balancing high traffic and targeted areas in out-of-home advertising 25:00 Using geo holdout tests and media mix models for measurement 30:00 Privacy-resilient measurement methods 32:00 The future impact of privacy changes on offline marketing 35:00 Balancing offline and digital marketing strategies 37:00 Building a strong marketing team with curiosity and competitiveness 40:00 Ty's growth non-hack: improving core channels over testing new ones 🔗 Mentioned in this episode: Rocket Money: www.rocketmoney.com Haus: www.haus.io Recast: www.recast.com…

Growth Talks: Growth Marketing Strategies & Insights

1
Balancing Growth, Profitability & Leadership in Ecommerce | Mike Lackman (Trade Coffee, PetFlow) 51:18

לפני 32 weeks51:18

51:18

► About this Video In this episode of Growth Talks, Krystina Rubino sits down with Mike Lackman, former CEO of Trade Coffee and PetFlow and current board member, advisor, and investor at various ecommerce brands. Mike shares his journey through various C-suite roles, the importance of creating and maintaining a vision, and how to balance growth with profitability. He also provides insights into effective marketing strategies for the ever-evolving landscape of DTC and subscription models. 🗝️Key Takeaways: Moving between C-suite roles often involves filling voids within a company and leveraging one's unique skill set to address specific needs. Successful leadership involves setting a clear, long-term vision, and ensuring regular, clear communication to keep everyone aligned and connected to the company's goals. Effective CEOs must balance making informed decisions with the need to act quickly, often without having all the desired data. Growth should always contribute to making the company better. Marginal gains in customer acquisition and retention are essential for sustainable profitability. Leverage a framework like RED—Relevance, Ease, and Distinctiveness—to build a foundation for a strong product and achieve marketing success. Subscriptions can be effective when they align with consistent value creation for customers. Misalignment can lead to high churn rates and ultimately, failure. ⏰ Timestamps 00:00 Introduce Mike Lackman and his career journey 06:18 The importance of setting and maintaining a vision 22:30 Balancing growth and profitability 32:26 Subscription models and DTC trends 48:13 Evolving marketing strategies in a competitive landscape 51:30 Final thoughts and conclusion #GrowthMarketing #MarketingStrategies #MarketingAnalytics #DTC #CEO #CMO #Executive #Ecommerce #Profitability 🔗 Mentioned in this episode: PetFlow: https://www.petflow.com/ Phillips Pet Food & Supplies: https://www.phillipspet.com/ Trade Coffee: https://www.drinktrade.com/ Health-E Commerce: https://www.health-ecommerce.com/ Thriftly: https://www.inpersondonations.com/ Wayfair: https://www.wayfair.com/ Chewy: https://www.chewy.com/ ServiceNow: https://www.servicenow.com/ 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Marrying Data & Storytelling in Growth Marketing | Patrick Moran (Robinhood, Netflix, Spotify) 44:00

לפני 34 weeks44:00

44:00

In this episode of Growth Talks, host Krystina Rubino interviews Patrick Moran, Head of Growth Marketing at Robinhood. Patrick dives into the distinctions between brand marketing and brand advertising, highlighting the crucial integration of data and storytelling for establishing successful growth strategies. He shares practical insights on optimizing channel performance, identifying diminishing returns, and diversifying spend—and explores when and how you should use sophisticated measurement frameworks like media mix modeling (MMM). 🗝️Key Takeaways: Brand marketing involves a holistic approach to shaping the brand's presence and identity. Brand advertising is a tactical application of paid media to communicate the brand to targeted audiences. Successful growth strategies must integrate quantitative analysis and compelling brand narratives. Using spend curves and adjusting for seasonality in channel performance can help identify when channels hit diminishing returns. Employing sophisticated measurement frameworks like media mix modeling (MMM) and match market testing is key in accurately assessing the impact of marketing efforts. You can’t just follow a playbook. Instead, apply frameworks to dIfferent companies and stages to develop customized growth strategies. Onboarding and activation serve a critical role in improving LTV and reducing churn. ⏰ Timestamps 00:00 - Introduction: Krystina Rubino introduces Patrick Moran 01:30 - Defining growth marketing vs brand marketing vs brand advertising 06:14 - Role of brand advertising in creating demand 13:04 - Measurement approaches for multimedia campaigns 18:10 - How to know when you need to diversify your channels 23:00 - A/B Test: short form vs long form, coffee vs tea, board games vs video games 27:00 - When companies should invest in brand building 36:41 - Why Patrick focuses on consumer vs B2B 39:46 - Patrick’s growth non-hack and conclusion #GrowthMarketing #BrandStrategy #Storytelling #DataDrivenMarketing #PerformanceMarketing #DemandGeneration #MeasurementFrameworks #MarketingInsights. 🔗 Mentioned in this episode Robinhood: www.robinhood.com Netflix: www.netflix.com Spotify: www.spotify.com Yik Yak: www.yikyak.com Reforge: www.reforge.com Spring Health: www.springhealth.com Duolingo: www.duolingo.com Ipsy: www.ipsy.com Notion: www.notion.co HubSpot: www.hubspot.com Wayfair: www.wayfair.com 👍Did you enjoy this video? Don’t forget to click the like button! And find more episodes of Growth Talks here: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our Youtube channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
The Future of Marketing: Gen AI, Data, & Diversification | Mark Fiske (HIG, Credit Karma, Ancestry) 38:24

לפני 36 weeks38:24

38:24

In this episode of Growth Talks, Krystina Rubino chats with Mark Fiske, Operating Partner for marketing and digital transformation at H.I.G. Capital. They dive into key aspects of growth marketing, the impact of generative AI, and strategies for effective digital transformation. 🗝️ Key Takeaways: In the short term, generative AI enhances tactical operations by creating more marketing content variations and increasing testing velocity; long term, it will revolutionize personalized marketing by tailoring messages uniquely to each user. Post-2021, marketers face significant attribution challenges, necessitating robust models and incrementality testing to accurately measure marketing impact. Managing stakeholder expectations and aligning on goals are crucial for successful marketing campaigns. Companies need to agree on criteria for good or bad results before launching a new channel. As an operating partner, building trust by elevating executives, providing quick wins, and being a helpful resource, while understanding investor priorities and framing strategies effectively, leads to more productive outcomes. Effective marketing and growth strategies involve continuous testing, learning, and adaptation. Value prop and “painted door” testing can help validate ideas before committing significant resources. Curiosity and asking "why" can lead to deeper insights and better decision-making in marketing strategies. ⏰ Timestamps 00:00 Introduction to Mark Fiske, Operating Partner at H.I.G. Capital 00:34 Discussion on common challenges companies face and the importance of channel diversification 02:34 Mark's career transition from marketing executive to operating partner 05:00 Building comprehensive marketing strategies and organizations 08:00 Balancing data-driven decisions with creative branding 10:16 Challenges in attribution and measurement 12:00 Importance of channel diversification and finding new growth pockets 15:00 Practical examples and strategies for leveraging TikTok and other new channels 20:00 Managing stakeholder expectations and aligning on goals for effective marketing campaigns 22:00 The importance of trust and credibility in partnerships 25:00 Differences between being a marketing executive and an operating partner 30:00 Practical applications of generative AI in marketing 35:00 Future of marketing and continuous learning and adaptation 🔗 Mentioned in this episode Google Analytics: https://analytics.google.com TikTok: https://www.tiktok.com Google's Privacy Sandbox: https://developers.google.com/privacy-sandbox/overview PMax (Performance Max): https://ads.google.com/intl/en_us/home/campaigns/performance-max/ ADA.cx Topai.tools ChatGPT 🤝 Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on LinkedIn: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Marketing Analytics in a Cookieless World | Chelsea Cramer (Credit Karma, Gympass, Flywheel) 48:06

לפני 38 weeks48:06

48:06

In this episode of Growth Talks, Krystina Rubino chats with Chelsea Cramer, Marketing Analytics Lead at Credit Karma. They dive into the world of marketing analytics, discussing the evolution of marketing tools, the impact of data privacy changes on attribution, and strategies for effective marketing measurement in a privacy-first world. ⏰ Timestamps 00:00 Introduction to Chelsea Cramer, marketing analytics lead at Credit Karma 01:28 Evolution of marketing analytics landscape with new tools, increased focus on data privacy and complex attribution models 03:57 How to tackle Google's privacy sandbox and the deprecation of third-party cookies 05:34 Effectively measuring data leveraging multiple methodologies 09:55 Importance of message and incrementality testing 20:31 Practical applications of AI in marketing analytics 25:02 Utilizing advanced analytics techniques like media mix modeling and multivariate testing 39:07 Closing thoughts on the future of marketing analytics, emphasizing continuous learning and adaptation to new technologies and methodologies. 🗝️Key Takeaways: Marketers need to adjust their strategies to handle the increasing limitations on user data tracking and the shift towards more privacy-focused marketing practices. Focusing on the lifetime value of a customer rather than just the acquisition cost can lead to more sustainable marketing strategies. Employing a mix of measurement methodologies like incrementality testing and media mix modeling can help marketers gain a more accurate picture of their campaigns' effectiveness. Marketers should prepare for ongoing changes in the digital landscape, such as the deprecation of third-party cookies, by exploring and adopting new tools and techniques. AI can significantly enhance marketing analytics by automating data analysis and providing deeper insights, which can lead to better decision-making. 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1,000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Brick & Mortar Meets Ecommerce Marketing Strategy | Laura Brooks (Solid Gold Pet, Boom Chicka Pop) 43:57

לפני 40 weeks43:57

43:57

In this episode of Growth Talks, Krystina Rubino chats with Laura Brooks, the co-founder of The Foundation Collective and previously led marketing at CPG brands Solid Gold Pet and Boom Chicka Pop. Laura shares her expertise in balancing the growing world of ecommerce with traditional brick-and-mortar stores and dives deep into the importance of having a strong product, the complexities of shelf placement, and the advantages and disadvantages of different sales channels. Laura also discusses the significance of building a solid marketing foundation for sustainable growth. ⏰ Timestamps 00:00:00 Introduction to Laura Brooks, Fractional CMO, Advisor and Co-Founder of The Foundation Collective 00:01:51 Balancing ecommerce and traditional brick-and-mortar stores 00:03:09 Understanding the importance of the shopper journey 00:08:00 The role of shelf placement and packaging in brick-and-mortar stores 00:12:38 Advantages and disadvantages of brick-and-mortar stores 00:21:34 Advantages and disadvantages of e-commerce 00:23:50 The strategy of starting online before moving to retail 00:27:00 A/B Test with Laura 00:30:16 How to measure the effectiveness of digital marketing for brick-and-mortar and e-commerce 00:37:52 Challenges faced by early-stage CPG companies and advice for navigating them 00:42:47 Laura’s favorite growth non-hack 00:43:08 Conclusion and closing remarks 🗝️Key Takeaways: Integration of ecommerce and brick-and-mortar requires a strong understanding of the shopper journey. Shelf placement and packaging are crucial in retail settings. Both sales channels (ecommerce and brick-and-mortar) have unique advantages and disadvantages that need to be balanced. Starting with ecommerce allows for testing and building a case study before expanding to retail. Measurement should be holistic, looking at blended CAC and directionally using KPIs. Focus and a strong marketing foundation are essential for sustainable growth in early-stage companies. #GrowthMarketing #MarketingStrategies #CPG #RetailStrategy #EcommerceMarketingStrategy #Ecommerce #BrickandMortar #EarlyStageCompanies #Marketing 🔗 Mentioned in this episode The Foundation Collective: https://www.foundationco.agency/ Solid Gold Pet: https://solidgoldpet.com/ Angie's Boom Chicka Pop: https://www.boomchickapop.com/…

Growth Talks: Growth Marketing Strategies & Insights

1
Bootstrapping a Cannabis Startup | Ben Starmer (Dad Grass, Levi’s) 46:57

לפני 42 weeks46:57

46:57

In this episode, your host Krystina Rubino chats with Ben Starmer, CEO and co-founder of Dad Grass, a Hemp and CBD brand. Ben shares his journey from being the Global Marketing Director at Levi Strauss to founding a bootstrapped e-commerce business in the challenging cannabis industry. Discover what inspired Ben to start Dad Grass, how he navigated the transition from corporate marketing to entrepreneurship, and the innovative strategies that have driven Dad Grass’s growth despite the challenges of marketing in the cannabis space. ⏰ Timestamps: 00:00:00 Introduction to Ben Starmer and Dad Grass 00:04:10 Transitioning from Corporate to Startup: Ben’s journey from Levi Strauss to Dad Grass 00:07:00 The Genesis of Dad Grass: Ben’s personal experiences with cannabis 00:10:00 Building a Brand: The importance of branding in differentiating Dad Grass 00:14:00 Growth Strategies and Challenges: Overcoming the inability to use traditional advertising platforms like Meta 00:19:00 Bootstrapping the Business: The decision to bootstrap rather than seek venture capital 00:24:00 Lessons Learned and Future Plans: The importance of balancing intuition with data-driven decisions 00:31:00 A/B Test: Personal Insights and Reflections 00:37:00 Creating a memorable customer experience 00:46:00 Outro #GrowthMarketing #MarketingStrategies #Bootstrapping #Startup #Cannabis #EarlyStageCompanies #Marketing 🔗 Mentioned in this episode Dad Grass: www.dadgrass.com Levi’s: www.levis.com George Harrison: www.georgeharrison.com Margo Price: www.margoprice.net/ Truffleman: www.truffleman.com GQ: https://www.gq.com Vice: https://www.vice.com 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Building the Product Marketing Function | Deanna Dong (Writer, Wealthfront, Dropbox) 50:31

לפני 44 weeks50:31

50:31

Ever wondered when you should hire your first product marketer? 🤔 In this episode, Krystina Rubino sits down with Deanna Dong, Head of Product Marketing at Writer, a generative AI company. Formerly the VP of Marketing at Wealthfront, Deanna’s experience in early to late stage companies across AI, SaaS, healthcare, FinTech, and crypto gives her a unique perspective on the role of product marketing at any company. Deanna dives deep into why product marketing is crucial for startups and what it takes to build this function from the ground up. Get tips on how to effectively align internal stakeholders, the importance of experimenting with positioning and messaging, and when to hire your first product marketer. ⏰ Timestamps: 00:00 Introducing Deanna Dong, Head of Product Marketing at Writer 01:15 Explaining the foundational role of product marketing in startup success 03:00 Exploration of product marketing's evolution from early to later stage companies 04:26 The importance of target audience identification and the pitfalls of a broad target approach 05:35 How product marketing gets operationalized through collaboration and internal alignment 06:24 Discussion on tactical steps for establishing effective product positioning 07:36 Utilizing customer feedback and competitive analysis to refine product marketing strategies 09:04 The challenges of aligning various team opinions and the strategies to manage them effectively 10:42 A/B test segment comparing different marketing strategies and personal preferences 27:44 The transition from early to later stages in product marketing roles and the ideal timing to hire a product marketing manager 31:25 Leveraging AI in product marketing and the future of the role in an AI-driven landscape 35:38 Deanna shares her personal career path and the lessons learned from navigating various roles and taking sabbaticals 45:32 Closing thoughts and the importance of figuring out personal career desires and goals 🔗 Mentioned in this episode Writer: www.writer.com Wealthfront: www.wealthfront.com UserTesting: www.usertesting.com 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our Youtube channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
The Evolution of Growth Marketing | Doug Hoggatt (Elfster, Betabrand, NatureBox, Minted) 43:31

לפני 46 weeks43:31

43:31

In this episode of Growth Talks, Krystina Rubino chats with Doug Hoggatt, VP of Marketing at Elfster, to explore the past, present, and future of growth marketing. Doug shares his extensive experience and insights from over 25 years in the industry, discussing the shift from early digital marketing strategies to today's complex landscape, the impact of cookie deprecation on the future of digital marketing, and the importance of leveraging offline channels earlier. ⏰ Timestamps: 00:00:00 - Introducing Doug Hoggatt, VP Marketing of Elfster 00:01:42 - Doug's Background in Growth Marketing the last 25 years 00:03:53 - Exploring Alternatives to Online Channels 00:06:00 - Limitations of Remarketing and Lookalike Modeling 00:09:00 - Rise of Influencers in Marketing 00:14:09 - Timing and Strategic Approach to Channel Diversification 00:19:58 - Startup Mistakes in Marketing Spend 00:27:32 - A/B Testing with Doug: Insights on Personal Preferences 00:36:26 - Value of Direct Mail in Modern Marketing 00:40:15 - The Myth of Growth Hacking 00:42:57 - Closing Remarks and Acknowledgments 🔗 Mentioned in this episode Elfster: www.elfster.com LiftLab: https://www.liftlab.com/ More episodes of Growth Talks: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1000+ companies hit their growth goals. Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our Youtube channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Building Diversified & Sustainable DTC Marketing Programs | Manbir Sodhia (Whisker, Oura, Pill Club) 54:05

לפני 48 weeks54:05

54:05

In this episode of Growth Talks, Krystina Rubino chats with Manbir Sodhia, SVP of Marketing at Whisker, the brand behind the innovative products including Litter-Robot, Feeder-Robot, and Litterbox. Manbir discusses how to build the foundation needed for sustainable DTC acquisition strategies, the importance of diversifying beyond Meta and Google, and how he leverages his secret weapon, a growth matrix, to build an experimentation mindset on his teams. ⏰ Timestamps: 00:00:00 Introduction and guest background 00:02:12 Manbir's transition from music to marketing 00:07:21 Building the foundation of DTC customer acquisition 00:14:15 Navigating channel expansion and market complexities 00:22:17 Adapting strategies in dynamic market conditions 00:30:28 Diversifying acquisition beyond Facebook and Google 00:45:56 The impact of authenticity and company culture on marketing 00:51:26 Manbir's perspective on growth "non-hacks" 00:53:03 Conclusion and appreciations 🔗 Links to check out Learn more about Whisker: www.whisker.com More episodes of Growth Talks: https://bit.ly/3xXGJJc 🤝Connect with Right Side Up Right Side Up is a premium growth marketing agency that has helped more than 1000+ companies hit their growth goals. ‣ Check us out and send us a note at: https://bit.ly/4bfaBQt ‣ Subscribe to our channel: https://bit.ly/3HWiJYD ‣ Subscribe to our marketing newsletter: https://rightsideup.com/resources/growth-marketing-newsletter/ ‣ Follow us on Linkedin: https://www.linkedin.com/company/rightsideup/ ‣ Follow us on Facebook: https://www.facebook.com/RightSideUpCo/ ‣ Follow us on Twitter: https://twitter.com/rightsideupco…

Growth Talks: Growth Marketing Strategies & Insights

1
Introducing Growth Talks: Real Stories & Insights from Marketing Leaders 1:13

לפני 49 weeks1:13

1:13

Welcome to Growth Talks, Right Side Up’s new sit down series. Join us as we chat with growth leaders and marketing executives from leading brands and companies across industries and stages including Credit Karma, Coinbase, Whisker, and many more. Our guests will spill the tea, share their wins and war stories, and arm you with actionable insights on how to craft best-in-class strategies, execute with efficiency, and build your dream team. From exploring the evolution of growth marketing over the past 15 years to walking the tightrope between brand and performance marketing without missing a beat to the epic saga of launching an ecommerce storefront from scratch—we'll dig into it all.…

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Growth Talks: Growth Marketing Strategies & Insights « » Building Brand Loyalty in D2C Marketing | Preston Rutherford (Chubbies, Loop Returns, Marathon Data)

Building Brand Loyalty in D2C Marketing | Preston Rutherford (Chubbies, Loop Returns, Marathon Data)

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Growth Talks: Growth Marketing Strategies & Insights « »
Building Brand Loyalty in D2C Marketing | Preston Rutherford (Chubbies, Loop Returns, Marathon Data)