FSR Brief EP3: If it's broken, how do you fix it? Consumer Redress and the Call for Input

Herbert Smith Freehills Podcasts

In this third episode of the HSF FSR Brief, Jon Ford, Hywel Jenkins, Michael Tan and Elizabeth Stephens explore the FCA and FOS' recent Call for Input (CFI) on 'Modernising the Redress System'. They discuss the key aims of the CFI, current issues seen within the redress framework and suggest potential areas of reform to ensure the redress system works for stakeholders across the financial services industry.

For further background and insight to the CFI, read our blog post here.