Devonte Sykes | Customer Success Manager & Architect In The Open With Luke And Joe podcast

Devonte Sykes | Customer Success Manager & Architect

4y ago 49:38

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תוכן מסופק על ידי IBM. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי IBM או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

Join us for a conversation with Customer Success Manager Deveonte Sykes. Topics discussed include; career paths in tech, open-source use in the real world, soft skills, and much more.

Devonte Sykes, Customer Success Manager, @DevonteSykes

Joe Sepi, Open Source Engineer & Advocate, @joe_sepi

Luke Schantz, Quantum Ambassador & Podcaster @IBMDeveloper, @lukeschantz

Key Takeaways:

[00:04 - 00:19] Intro to the episode
[01:59 - 04:52] Devonte's role at IBM and what led him to this career path
[06:20 - 09:07] QUESTION: "What's your favorite, most memorable example of helping someone with technology?"
[12:55 - 15:16] Developer advocates: The importance of curiosity, learning, and teaching
[15:39 - 18:12] Devonte's final IBM Summit Program project: Build a chatbot
[18:21 - 20:23] Where Devonte's love for sharing knowledge came from
[21:36 - 23:39] How security relates to Devonte's work
[24:38 - 27:31] Devonte's day-to-day with customers, from the open source perspective
[28:15 - 29:29] Is there hesitancy about open source from executives? And how to approach the situation
[31:33 - 33:35] What excites Devonte about his current work, and what's going on in tech
[40:05 - 41:51] Is there hesitancy about open source from executives? And how to approach the situation continued
[42:09 - 45:07] QUESTION: "Which customer is your favorite to work with? And any open source project you think that's exciting for the future of space?"

Resources:

Start Your Journey with IBM: https://www.ibm.com/careers/us-en/early-career/entry-level/

IBM Cloud Paks: https://www.ibm.com/cloud-paks

Build Conversational AI Solutions: https://developer.ibm.com/components/watson-assistant/

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