Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal

Infinite Curiosity Pod with Prateek Joshi

Alex Levin is the cofounder and CEO of Regal, a platform for AI phone agents. They've raised $82M from amazing investors such as Emergence Capital.
Alex's favorite book: The PayPal Wars (Author: Eric M. Jackson)
(00:01) Introduction
(02:37) Evolution of customer contact tools and legacy players
(06:02) Launching Regal: Origin story and early challenges
(08:41) MVP strategy and problems worth solving
(11:46) Lessons from 0 to 10 customers: Growth mistakes and hiring
(16:13) Ideal early-stage team construction and hiring philosophy
(19:06) Sequencing hires as company scales
(20:58) What makes a good investor and how to leverage them
(25:42) Best and worst experiments while building Regal
(29:04) Internal use of AI at Regal across teams
(31:49) The future of AI phone agents and near-term blockers
(34:13) Rapid Fire Round
--------
Where to find Alex Levin:
LinkedIn: https://www.linkedin.com/in/alexlevin1/
--------
Where to find Prateek Joshi:
Newsletter: https://prateekjoshi.substack.com
Website: https://prateekj.com
LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19
X: https://x.com/prateekvjoshi