EP210: Replatforming To A New Headless Stack On BigCommerce and Bloomreach, with MKM Building Supplies

Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, they have branches across the length and breadth of the United Kingdom from Redruth to Elgin Norwich and Llandudno.

Ecommerce is an important part of the business, selling to trade customers and connecting online customers with local branches via free Click & Collect.

We're joined by Head of Digital, Craig McClaren, who talks us through MKM's ecommerce evolution story, migrating to a new headless stack built on BigCommerce and Bloomreach DXP.

Craig is an experienced technology and digital commerce leader with specialist knowledge and skills in composable commerce replatforming and devops team building from scratch. He shares insights into the technology decisions MKM made, the positive impact on the business and how, and why, they've built out their own internal engineering team.