Ep. 9 - From the Outside In - Clifford Stevens, Liberty Mutual Insurance

Inside Jobs — Podcast for In-House Agencies

In this episode of Inside Jobs, Clifford Stevens, Director of Creative Operations at Liberty Mutual Insurance, talks about his shift from external agency life (JWT, McCann Worldgroup, Hills Holliday, McGarryBowen) to the in-house team at the fourth-largest property and casualty insurer in the U.S. Cliff talks about catering to changing business needs and the importance of prioritizing thinking and planning over execution. He also touches on collaboration with vendor partners and reveals a question/thinking exercise that keeps his team energized and engaged.
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This podcast is supported by the In-House Agency Forum and hosted by Robert Berkeley from Express KCS.