S4E3 AI Translation - Dos and Don'ts with Markus Seebauer

Inside Tech Comm with Zohra Mutabanna

Player FM - Internet Radio Done Right

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תוכן מסופק על ידי Zohra Mutabanna. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Zohra Mutabanna או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

This Is Woman's Work with Nicole Kalil

1
The Icelandic Art of Intuition with Hrund Gunnsteinsdóttir | 307 40:34

לפני 17 ימים40:34

הפעל מאוחר יותר

רשימות

לייק

אהבתי

40:34

We’ve turned intuition into a buzzword—flattened it into a slogan, a gut feeling, or a vague whisper we don’t always know how to hear. But what if intuition is so much more? What if it's one of the most powerful tools we have—and we’ve just forgotten how to use it? In this episode, I’m joined by Hrund Gunnsteinsdóttir , Icelandic thought leader, filmmaker, and author of InnSæi: Icelandic Wisdom for Turbulent Times . Hrund has spent over 20 years studying and teaching the science and art of intuition through her TED Talk, Netflix documentary (InnSæi: The Power of Intuition), and global work on leadership, innovation, and inner knowing. Together, we explore what intuition really is (hint: not woo-woo), how to cultivate it in a culture obsessed with logic and overthinking, and why your ability to listen to yourself might be the most essential skill you can develop. In This Episode, We Cover: ✅ Why we’ve misunderstood intuition—and how to reclaim it ✅ Practical ways to strengthen your intuitive muscle ✅ What Icelandic wisdom teaches us about inner knowing ✅ How to use intuition during uncertainty and decision-making ✅ Why trusting yourself is an act of rebellion (and power) Intuition isn’t magic—it’s a deep, internal guidance system that already exists inside you. The question is: are you listening? Connect with Hrund: Website: www.hrundgunnsteinsdottir.com TedTalk: https://www.ted.com/talks/hrund_gunnsteinsdottir_listen_to_your_intuition_it_can_help_you_navigate_the_future?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare Newsletter: https://hrundgunnsteinsdottir.com/blog/ LI: www.linkedin.com/in/hrundgunnsteinsdottir IG: https://www.instagram.com/hrundgunnsteinsdottir/ Book: InnSæi: Icelandic Wisdom for Turbulent Times Related Podcast Episodes: How To Breathe: Breathwork, Intuition and Flow State with Francesca Sipma | 267 VI4P - Know Who You Are (Chapter 4) Gentleness: Cultivating Compassion for Yourself and Others with Courtney Carver | 282 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music Learn more about your ad choices. Visit megaphone.fm/adchoices…

לפני שנתיים 25:54

MP3•בית הפרקים

What are some exotic languages you have translated into?
Is the translation process the same for an exotic language versus a European language?
What's the future of AI-assisted translation?
When should one consider machine translation versus AI translation?
What are the limitations of AI translation to consider?

Guest Bio
Markus Seebauer is originally from Munich, Germany. Markus founded Gateway Translations Inc. over a decade ago after studying computer science.
Gateway started to use AI in the translation of technical documentation in 2014 when most people didn't think about it yet. He has worked on translations into 45 languages with clients from GitHub to General Electric.
Credits

Intro and outro music - Az
Audio engineer - RJ Basilio

49 פרקים

#Tech #Careers #Business #Zohra Mutabanna #Technical #Communication #Writing #Writers #Documents #Content

S4E3 AI Translation - Dos and Don'ts with Markus Seebauer

Inside Tech Comm with Zohra Mutabanna

published לפני שנתיים

שתפו

MP3•בית הפרקים

What are some exotic languages you have translated into?
Is the translation process the same for an exotic language versus a European language?
What's the future of AI-assisted translation?
When should one consider machine translation versus AI translation?
What are the limitations of AI translation to consider?

Intro and outro music - Az
Audio engineer - RJ Basilio

49 פרקים

#Tech #Careers #Business #Zohra Mutabanna #Technical #Communication #Writing #Writers #Documents #Content

All episodes

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S5E10 The Future of Technical Documentation in the AI Era with Selvaraaju Murugesan 48:52

לפני 38 weeks48:52

48:52

As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju Murugesan and I discuss this topic at length to explore how content creators and, especially technical writers, need to pivot. We dissect the evolving role of technical writers in the age of AI, focusing on how engineering concepts can be seamlessly integrated with technical writing to enhance content creation and user experience. Selva emphasizes how technical writers can transform their roles to become AI managers to guide and enhance AI-generated content. We dive deep into the unification of product design and documentation, emphasizing the need for a "knowledge experience" to simplify users' learning processes. If you are concerned and struggling to determine how to respond to the changing landscape of AI, then tune in. You will discover insights to prepare for a future with Gen AI while leveraging your current skills. Guest Bio Selvaraaju Murugesan is the head of Data Science at Kovai.co. He focuses on integrating AI features into Document360 - a knowledge base SaaS. He is an active community member in the technology and documentation space. His recent article, " Is Your Content Ready for Gen AI Based Agents ?", was featured in the tcworld magazine. Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E9 Expert Tips for Effective Technical Editing with Kim Campbell 58:23

לפני 40 weeks58:23

58:23

Kim Campbell, who wears many hats, joins me on this latest episode to unlock the secrets behind effective technical editing. Kim and I explore the fundamentals of technical editing, highlighting its pivotal role in ensuring high standards and tailoring content for specific audiences. We dive into the growing necessity of human oversight amidst the rise of AI-generated content, ensuring accuracy and quality remain uncompromised. In our deeper dive into the editing process, we unpack the various levels of technical editing, from developmental and structural editing to copy editing and proofreading. Highlighting the importance of collaboration and open dialogue, especially in tech environments, Kim provides strategies for resolving conflicts between authors and editors. Our conversation also delves into the emerging role of tech editors as change agents and the impact of generative AI on technical writing. Join us for a discussion filled with practical tips and valuable insights for mastering the art of technical editing. Guest Bio Kim Sydow Campbell , Ph.D., is a linguist who has been studying workplace language for more than 30 years. She joined the Department of Technical Communication at the University of North Texas in 2016, where she now serves as Director of Corporate Relations, promoting constructive interactions among industry professionals, students, and faculty. When she isn't doing research or teaching, you'll find her cooking, watching movies, swimming, or just hanging with her family and fur babies. Suggested Resources Professional standards from the Editors Association of Canada Kim's Youtube channel with course material Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E8 Reimagining a Unified Content Experience for Customer Success with Scott Abel 1:05:09

לפני 43 weeks1:05:09

1:05:09

Unlock the secrets of a unified content experience for enhanced customer satisfaction with Scott Abel. Known as the Content Wrangler, Scott takes us through his journey from journalism to becoming a key player in content strategy. Ever wondered why customer experience is more than just a buzzword? We unpack its multifaceted nature, shining a light on every interaction from prospective to former customers, including internal stakeholders. Scott and I discuss the often-overlooked strategic role of technical writers in delivering timely and relevant content. You'll learn about the potential pitfalls and inefficiencies when customer experience strategies are managed by departments outside content teams, and the financial implications of recognizing technical communication as crucial for customer experience success. Discover the strategic value of technical documentation beyond its traditional role. This episode covers how documentation impacts post-sale support and even pre-sale decisions, driving significant traffic without a marketing budget. We explore leadership awareness, the importance of interdepartmental collaboration, and the critical role of metrics in ensuring customer satisfaction. With insights into evolving KPIs, effective corporate communication, and the importance of continuous learning, this episode gives you simple tips to improve the overall content experience in the customer experience journey. Guest Bio Known as "The Content Wrangler," Scott Abel is a content strategist who helps companies improve the way they author, maintain, and deliver information to those who need it. He's co-author of "Intelligent Content: A Primer" and "The Language of Content Strategy" and creator of the Content Strategy Series of books from XML Press. His blog, TheContentWrangler.com, is a popular destination for communication pros seeking information about content management strategy and related topics. Scott’s social networking group on Linkedin, The Content Wrangler Community, is a global network of content professionals that attracts tens of thousands of members from around the world. He also has a large following on Facebook and Twitter. Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E7 Enhancing Tech Writing Workflows with Markdown and AI with Christopher Ward 54:46

לפני 45 weeks54:46

54:46

Are traditional documentation formats holding you back? Join us as Christopher Ward offers a unique perspective on the future of technical communication. Discover how Markdown, with its straightforward syntax and open nature, can revolutionize the way technical writers and subject matter experts collaborate. Markdown simplifies collaboration by separating content from style, bridges the gap with developers, and aligns content creation with business goals. We also discussed the profound impact of artificial intelligence and generative AI on the field, underscoring the pivotal role that technical writers play in developing and enhancing AI models while recognizing the limitations of AI-generated content and the irreplaceable value that human technical writers bring to the table. Tune in for actionable insights and strategies to elevate your technical communication game. Markdown Demo Demo of the technical writing process using Markdown at 39:38 . Resources Blog - [ https://goto.webworks.com/newworkflow](https://goto.webworks.com/newworkflow) Free Markdown Editors with AI Integration (Caution - everything you input or query using these tools is public. There is no privacy with these tools.) Notion - [ https://www.notion.so/](https://www.notion.so/ Marktion - [ https://marktion.io ]( https://marktion.io ) Free Trial and Documentation for Markdown and Markdown++ https://goto.webworks.com/newworkflow https://goto.webworks.com/markdowntrial https://goto.webworks.com/markdowndocs Guest Bio Christopher Ward is a dynamic professional with a diverse background spanning military intelligence, corporate sales, and strategic marketing. Education has always been a cornerstone of Christopher's journey. Graduating Magna Cum Laude with a Bachelor of Science in Telecommunications Management from DeVry University, he demonstrated a commitment to academic excellence and a thirst for knowledge. Christopher is a certified expert in Google Analytics, having earned certifications for both basic and advanced concepts. His proficiency in data analysis and digital marketing strategies has been instrumental in shaping successful campaigns and optimizing organizational performance. A prolific writer and presenter, Christopher has contributed articles to various Technical Documentation Magazines and has graced stages across the United States and Europe. With over 15 years in TechComm and 20 years as a business analyst, he brings a wealth of experience and insights to every endeavor. You can contact Christopher at christopher@webworks.com . Christopher is presenting at Lavacon . Use the discount code (Ward24) , to get a $200 discount . Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E6 Using Collaborative Techniques for Prioritizing Content with Robert Mills 53:49

לפני 49 weeks53:49

53:49

As content creators, we are constantly at the edge of our seats as we try to juggle multiple content deliverables. How do we strategize and manage stakeholder expectations? Robert Mills , the founder of Fourth Wall Content , joins me with techniques and insights into collaborative content prioritization. With a journalism and content operations background, Robert shares the power of clear communication and methods you can employ to ensure your workflows and content efforts are efficient and effective. Discover four decision-making techniques: dot voting, the MoSCoW method, the RICE method, and the five whys. Robert and I dissect each technique, revealing how they can be leveraged for in-person and remote collaboration. Whether you're managing a major website overhaul or juggling a slew of content requests, these methods offer a structured approach to prioritization that can be adapted to any team or project context. Effective content strategy goes beyond mere tools—it's about managing inventories, creating seamless user journeys, and engaging stakeholders with empathy and data-driven decisions. Robert’s practical advice on starting with simple tools like spreadsheets will resonate with anyone looking to streamline their processes without breaking the bank. Tune in to uncover how to balance collaboration with quick decision-making, build trust within your team, and drive your current initiatives. Guest Bio Robert Mills is the founder of Fourth Wall Content , working with clients on content strategy, content design and content operations. He has recently worked with Marie Curie, the RAF, Natural Resources Wales, Social Care Wales and NHS England. Rob is a journalism graduate and has previously worked as Head of Content for a Saas company, Studio Manager and Head of Content for a design agency, and as an Audience Research Executive for the BBC. He’s an experienced copywriter and editor, a published author, and speaks about content strategy at leading industry events or on podcasts. Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E5 Mastering AI-enhanced Content Creation using Retrieval-Augmented Generation (RAG) with Manny Silva 51:06

לפני 51 weeks51:06

51:06

Can outdated training data and hallucinations in large language models (LLMs) hold back your AI projects? Manny Silva joins us to uncover Retrieval Augmented Generation (RAG), a technique that improves the output of LLMs. He shares practical insights with real-world applications that ensure AI-generated responses are accurate and contextually relevant. The future of content creation is going to be automated. Manny reveals how we can cut down the time required to produce first drafts by using developer tools and open-source communities. Learn about integrating engineering and design documents, and templates from the Good Docs Project, all optimized for LLM inference. This episode also explores the delicate balance between AI and human creativity in writing, emphasizing that while AI can handle initial drafts, human input is invaluable for refinement. Tune in for a compelling discussion that will transform how you approach AI and content creation. Link to the video demo for RAG . The demo runs from 43:10 to 49:30. Guest Bio A tech writer by day and engineer by night, Manny Silva is Head of Docs at Skyflow, codifier of Docs as Tests, and the creator of Doc Detective. He’s passionate about intuitive and scalable developer experiences and likes diving into the deep end as the 0th developer. Resources Engineer-focused article on RAG for Stack Overflow - Manny Silva Taking RAG to Production with the MongoDB Documentation AI Chatbot - Ben Perlmutter from MongoDB Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E4 Mastering Project Management as Content Creators with Kieran Morgan 49:56

לפני 1 year49:56

49:56

Kieran Morgan and I connected to discuss how to manage projects and priorities as technical communicators, particularly in agile environments. With Kieran's vast experience in operations and governance, he shares strategies that can empower you as a writer to take charge of your workload without the luxury of dedicated project management support. From the importance of planning to the art of negotiation with stakeholders, our conversation dives into project management skills vital for technical writers. As we unravel the complexities of defining scope, scheduling, and budgeting, Kieran offers invaluable advice for those new to the field. Discover how embracing formal training in basic project management skills can be a game-changer, extending beyond mere schedules and trackers to encompass a holistic view of project execution, including risk and stakeholder management. Lastly, we bridge the gap between cognitive psychology and technical writing, shedding light on how a deeper understanding of the 'why' can transform documentation into a more effective learning tool. We explore the power of visuals, the importance of content chunking, and the necessity of tailoring documentation to the needs of a majority user base to avoid scope creep. Key Takeaways: Planning: Essential for successful project execution. Scope Definition: Crucial for project success. Simple Tools: Excel for tracking. Negotiation: Key skill with stakeholders. Cognitive Psychology: Enhances documentation effectiveness. Guest Bio Kieran Morgan is an author and entrepreneur. As the founder of Boffin Education, he is passionate about applying his diverse skill set in leadership, operations, and documentation to the challenge of building a knowledge business. His 2015 book, Technical Writing Process, is a top-seller on Amazon with over 9,000 copies sold (books + templates). A new edition of the Technical Writing Process (2024, 2nd ed.) brings the content with up-to-date information for modern technologies and recent developments in industry best practices. Head over to the home of the Technical Writing Process (2024, 2nd ed.) on Boffin Education . In addition to his entrepreneurial and authorship experience, he's also an experienced program and operations manager, with strong expertise in planning and pitching new programs, facilitating governance forums, and leading complex programs. Resources Boffin Education is offering a 10% discount on their project management courses for technical writers. Use this code 44EF3D to avail of the discount. Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E3 Regulated Content: Enhance Compliance and Collaboration with Quark Software 43:11

לפני 1 year43:11

43:11

Curious about the publishing requirements and nitty-gritty of regulated content? Just one compliance slip can mean lost time and dollars. Tune in to this episode to discover how Quark Software can help you cut costs and enhance your compliance, collaboration, and automation efforts. Richard Worrell and Emerson Welch from Quark Software join us for a riveting discussion on the ins and outs of regulated content creation, where every detail matters. You'll learn strategies to ensure your documentation is bulletproof against the most stringent regulatory standards. Prepare to understand the weight of non-compliance and how aligning with corporate styles and guidelines isn't just about ticking boxes—it's about safeguarding your brand's integrity and market presence. With regulated content, collaboration is key. Rich and Emerson walk us through the advantages of using Quark Publishing Platform. By leveraging tools like Microsoft Teams within Quark's advanced workflow engine, we learn how multiple authors can seamlessly contribute to a single document simultaneously—an orchestration that not only maintains compliance but accelerates content delivery. Lastly, we talk about how Quarky, the artificial intelligence (AI) assistant, can assist with managing multilingual documents. We explore how the AI assistant can identify reusable content, streamline quality assurance, and refine content strategy. Resources to check out Blog on regulated content A White paper that explores the shifting dynamics between in-house, hybrid vendor, and platform & ecosystem approaches for implementing a content automation solution. Quark Security Center - A central repository for security documentation Guest Bios Emerson Welch , VP Global Marketing at Quark, is responsible for driving Quark’s marketing strategies to strengthen the company’s market position to support business growth. With over 25 years of B2B software product and brand marketing experience, Emerson has successfully led marketing teams for small startups, channel partners and large enterprises. His technology expertise in content automation, creative collaboration workflows, ERP, CRM, IT support services and more, has resulted in a consistently strong track record of enabling sales to grow revenue through a proven combination of evangelism, simple messaging, innovative content and targeted demand generation campaigns. Richard (Rich) Worrell, Quark's Enterprise Senior Product Manager, leads a global team dedicated to driving content automation and intelligence solutions for large-scale organizations. He is responsible for delivering Quark's product strategy and its enterprise product roadmap. With expertise in enterprise architecture and a proven track record in product roadmap development, Richard leverages his deep understanding of enterprise dynamics to drive technical innovation and deliver cutting-edge solutions to customers. Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E2 Innovative Tool To Keep Docs in Sync with Your Product with Manny Silva 46:16

לפני 1 year46:16

46:16

As technical communicators, this challenge most likely resonates with you -- how do you keep docs in sync with your product? In the words of Manny Silva, " When product updates are frequent and user expectations are high, maintaining accurate and up-to-date documentation isn’t just a necessity—it’s a competitive advantage. " Manny proposes. Docs as Tests, a strategy that keeps your docs in sync with your product. It’s a way to test your docs, just like engineers test their code. As Manny joins me, we unravel the story of Doc Detective—an innovative tool that challenges the status quo by ensuring documentation remains in lockstep with product functionality. Through a case study and demo, Manny shares how Doc Detective tests your content against your product UIs and APIs to ensure that your docs are always accurate, complete, and relevant. Where can you view the demo? View the demo (24:04 to 34:24) at this link . Resources Docs as Tests blog Doc Detective Github (open to contributions!) Doc Detective documentation (open to contributions!) Doc Detective Discord channel (for questions and contributors) Events to attend where Manny will be presenting in 2024 Write the Docs, Portland Linux Foundation Open Source Summit on April 18th STC Summit on May 17th Guest Bio A tech writer by day and engineer by night, Manny Silva is Head of Docs at Skyflow, codifier of Docs as Tests, and the creator of Doc Detective. He’s passionate about intuitive and scalable developer experiences and likes diving into the deep end as the 0th developer. Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S5E1 Redefining Note-Taking and the Art of Knowledge Organization with Jorge Arango 56:23

לפני 1 year56:23

56:23

The humble notes serve a larger purpose - be they a simple list, recipes, or essential information we jot down for later recall and planning. We sit down with Jorge Arango, the coauthor of Information Architecture for the Web and Beyond , to unlock the secrets of note-taking. Our first episode of the season with Jorge is more than a conversation; it's a roadmap to redefining how we handle the barrage of digital information overload. His latest work, "Duly Noted," offers deep insights into how we benefit from good note-taking and note-making practices. We discuss the evolution of thought organization and how technological advancements enable us to manage our ideas, reflections, and discoveries with newfound clarity by using digital tools. Jorge helps us envision a future where AI isn't a threat but a collaborator, amplifying our creative processes. Tune in, and transform the way you gather, organize, and leverage knowledge in a highly digitized world. Don't forget to purchase your copy of the book with this discount code ITCPOD for 20% off the price of the book, Duly Noted. This code is valid for only 30 days after April 4. Guest Bio Jorge Arango is an information architect, author, and educator. For the past three decades, he has used architectural thinking to bring clarity and direction to digital projects for clients ranging from non-profits to Fortune 500 companies. He’s the author of Duly Noted: Extend Your Mind Through Connected Notes , Living in Information: Responsible Design for Digital Places , co-author of Information Architecture: for the Web and Beyond , and host of The Informed Life podcast. Besides consulting, writing, and podcasting, Jorge also teaches in the graduate interaction design program at the California College of the Arts. Suggested Reading Using AI as an Assistant to Organize Content Show Credits Intro and outro music - Az Audio engineer - RJ Basilio…

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S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite 52:52

לפני 2 years52:52

52:52

Prepare to step into the future of technical writing as we explore the ground-breaking intersection of AI and technical communication with Caity Cronkhite, CEO of GoodWords. As an entrepreneur and subject matter expert, Caity offers invaluable insights on how AI is revolutionizing the process of technical writing. While we touch upon the empowering facets of AI, Caity shares with us the valid concerns on data protection and risk understanding that are presented with AI. We also delve into the controversial topic of AI replacing staff in the technical communication space – a future that seems more probable than ever. What does this mean for you as a writer? Caity shares her expert advice on how to gain exposure and experience with AI tools and how to navigate the risks associated with them. Guest Bio About the founder: Caity was born and raised on a remote farm in rural Indiana. She eventually left her prairie roots to attend Carnegie Mellon University, where she received a degree in Technical Writing and Communication. After college, Caity went west—first to the San Francisco Bay Area, then to Seattle—to start her career as a technical writer and, eventually, an entrepreneur. She is passionate about using her personal and professional experience to uplift others, including advocating for increased labor and wage protections for freelance workers and creating a company that empowers its employees with meaningful career opportunities no matter where they live. Caity currently lives in Seattle, Washington. When she’s not running her company, she enjoys gardening, bodybuilding, road trips, mentoring, and restoring her historic Seattle home. About the business: Caity Cronkhite is the founder and CEO of Good Words LLC. Good Words is the premier technical writing and communications consulting firm, delivering ongoing strategic, management, and implementation support for our clients’ technical writing needs. Good Words’ consultants bring their concise and accurate writing skills and ongoing strategic plans to streamline even the most complex communications for some of the most technically sophisticated companies across industries, from Fortune 500 companies to 5-person startups. For more information, visit us at www.goodwordswriting.com. Some resources worth checking out: The Good Words Blog: https://goodwordswriting.com/blog/ Our website: https://goodwordswriting.com/ Our LinkedIn page: https://www.linkedin.com/company/good-words-llc/ Show Credits Intro and outro music - Az Audio engineer - RJ Basilio Show notes generated by AI and curated by me.…

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S4E10 Optimizing Visual Content in Technical Documentation with Daniel Foster 42:59

לפני 2 years42:59

42:59

Has your team decided to do away with visuals in product documentation? Or are you struggling to maintain visuals with the rapid and frequent pace of content updates? If so, then this episode is for you. Keeping up with a rapidly evolving tech landscape and maintaining relevant visual content can be daunting. But, the power of visuals can't be undermined. In this insightful conversation, Daniel Foster shares how TechSmith is harnessing the power of AI in its software to create an efficient, streamlined process for creating visuals. From AI-assisted video editing to audio improvement, understand how these tools can create cost-effective content. It's all about making AI work for you, simplifying processes, and enhancing user experience. Join us on this exciting journey of redefining content creation in the tech industry and optimizing visuals. Guest Bio Daniel Foster is the director of strategy at TechSmith (developer of Snagit and Camtasia ), the market leader in screen capture software and productivity solutions for in-person, remote, or hybrid workplace communication. Daniel has 20+ years of software industry experience spanning product strategy, marketing, communications, and community building. In his role, Daniel defines the strategic direction of the company’s products and identifies new ways to help hybrid and remote teams work more efficiently with enhanced clarity. Connect with Daniel on LinkedIn and Twitter . For more information, visit www.techsmith.com . Resources Research hub which includes: Value of Visuals Ultimate Guide to Simplified User Interface Graphics (SUI) The Ultimate Guide to Easily Make Instructional Videos TechSmith Academy: Writing Helpful Help (especially for someone getting started as a technical communicator) Simplify Tool in Snagit (tutorial) Smart Move in Snagit (tutorial) Camtasia AI Background Removal (beta feature) Audiate Show Credits Intro and outro music - Az Audio engineer - RJ Basilio Show notes generated by AI and curated by me.…

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S4E9 A Deep Dive into Universal Design and Accessible Content with Lindsey White 33:58

לפני 2 years33:58

33:58

Are you curious about simple ways to make your content universally accessible? Or perhaps you're keen to get a fresh perspective on understanding accessibility? Join us as Lindsey White, an accomplished technical writer, shares her in-depth insights and experiences from her stint managing a department website at Cornell University. We explore the significance of universal design and consider how content can be accessible to all users. Lindsey sheds light on the nuances of intentional language choices and the application of accessibility best practices. Lindsey shares the intriguing concept of the 'curb cut effect' and how it can revolutionize our understanding of accessibility across fields. As we round off our discussion, Lindsey and I examine the pros and cons of AI as an assistive technology. We delve into the complexities of balancing AI's benefits with the indispensability of empathy, manual checks, and human input. Lindsey shares resources and courses that can further deepen our understanding of accessibility, including the Google's Tech Writing for Accessibility course. So, if you're eager to make your content more accessible, buckle up for this insightful episode! Guest Bio Lindsey White is a Technical Writer at Blackbaud. Her interests in user experience and accessibility come in part from her past roles in web-content management, marketing communications, copywriting, and editing. Connect with Lindsey on LinkedIn at www.linkedin.com/in/lindseydwhite/ . Resources shared in the episode https://www.w3.org/WAI/ https://developers.google.com/tech-writing/accessibility https://webaim.org/ Show Credits Intro and outro music - Az Audio engineer - RJ Basilio Show notes generated by AI and curated by me.…

לפני 3 years54:21

54:21

We are launching Season 3 with a very special episode. In this interview with Kim Campbell, I embark on a journey to understand how academia is preparing the next generation of technical communicators. My aim is to spotlight how the Department of Technical Communication at the University of North Texas, in particular, is collaborating with the practitioners of the profession to bring a hands-on experience to the students and prepare them for the real world. Kim touches upon the disconnect that exists sometimes between academia and the industry, and how a collaboration between the two is the need of the hour for the betterment of the profession and the community at large. Some questions we touch upon: What are the drawbacks of having tech comm housed in a humanities department? What's the objective of an academic partnership with the corporate world? One of the biggest challenges that academics face is studying what's happening at organizations in our field. Why is this access critical and what can be done about it? What does success look like in academia? Guest Bio Kim Sydow Campbell, Ph.D., is a linguist who has been studying workplace language for more than 30 years. She joined the Department of Technical Communication at the University of North Texas in 2016, where she now serves as Director of Corporate Relations, promoting constructive interactions among industry professionals, students, and faculty. When she isn't doing research or teaching, you'll find her cooking, watching movies, swimming, or just hanging with her family and fur babies. You can connect with Kim on LinkedIn at https://www.linkedin.com/in/kimsydowcampbell/.…

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