Fraud in the Logistics Industry - Technology vs. Criminal Innovation

IT Unplugged

Join Brandon as he sits down with Nick, Claims and Carrier Compliance Specialist at M2 Logistics, to explore the sophisticated world of freight fraud and how technology is being weaponized on both sides of this battle.

In this episode, we dive deep into:

• How phishing attacks are targeting logistics brokers to steal credentials and post fraudulent loads
• The rise of carrier identity theft and "cloning" schemes that bypass DOT regulations
• Advanced tracking technology and fraud detection platforms like Trucker Tools
• The concerning role of AI in doctoring delivery documents and creating fake damage claims
• International dispatch services and the challenges they present for fraud prevention
• High-value cargo protection and the insurance requirements that come with it

Nick shares real-world examples of cargo theft schemes, from fake Amazon warehouse pickups to sophisticated shipper impersonation scams involving major home builders. Learn how M2 Logistics uses both technology and human verification to stay ahead of increasingly complex fraud schemes.

Whether you're in logistics, cybersecurity, or business operations, this episode reveals striking parallels between digital security threats and physical supply chain vulnerabilities.