“Hands-On IT to CIO, Lessons Learned”, The Long Version, Part 1

ITR - IT Reality

This week, we welcome Laurie Capozza to the podcast to discuss how technical individual contributors can be the best IT Managers.

Topics discussed:

• Who is Laurie Capozza?
• Tales from the Frontline
• DR Lessons Learned - Test Early, Test Often
• vBB Presentation Teaser, “Hands-On IT to CIO, Lessons Learned”
• Imposter Syndrome experiences
• Branch out and explore other tech…
• It’s okay to say no… Managing Scope Creep
• Mentoring is important. Be one or find one, everyone benefits
• Lessons Learned, Customer service skills, People problems vs process problems, Communication is key
• Failure is not always failure

Links mentioned in this episode:

• 5 types of Imposter Syndrome