Balancing Graphics And Text In Technical Docs – James Birkinshaw, Oracle Knowledgebase Ninjas podcast

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Introducing Document360 Global Writers Awards 1:13

לפני 8 hours1:13

1:13

Calling all Global Writers, your moment in the spotlight is here. We are thrilled to announce the launch of 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝟯𝟲𝟬 𝗚𝗹𝗼𝗯𝗮𝗹 𝗪𝗿𝗶𝘁𝗲𝗿𝘀 𝗔𝘄𝗮𝗿𝗱𝘀, a first-of-its-kind initiative aimed at recognizing the world's most exceptional writers. With the Document360 Global Writers Awards, we are providing a much-needed platform to highlight the contributions of all writers and give them the recognition they deserve. Nominations for Document360 Global Writers Awards are now open! https://lnkd.in/guSakE8Y Visit our site and submit your nomination or nominate someone you believe deserves recognition.…

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How to Make Docs Effective & Mistakes to Avoid: A Chat with Pradeep, Coralogix 18:18

לפני 7 ימים18:18

18:18

In this episode of the Knowledge Base Ninjas podcast, Pradeep Venugopal, Technical Writer at Coralogix, talks about what makes a knowledge base effective and the common mistakes teams make. He highlights the importance of trust, actionable content, and clear ownership in documentation. He also emphasizes integrating documentation into daily workflows and the product lifecycle. The discussion covers the evolving role of technical writers in the AI era. Pradeep adds that documentation is part of the product experience, helping users achieve goals efficiently and reducing support burden. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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How AI Is Reshaping Documentation Workflows – Ankur Parekh, SnapLogic 19:12

לפני 14 ימים19:12

19:12

In this episode of the Knowledge Base Ninjas podcast, Ankur Parekh, Sr. Technical Documentation Writer at SnapLogic, discusses how AI is transforming the future of documentation. He explains how it can streamline processes, improve efficiency, and help create higher-quality deliverables. Ankur also highlights how AI may blur traditional content roles, making it easier to produce different formats from a single source. While he highlights the exciting opportunities, he also stresses the importance of keeping humans in the loop to ensure accuracy and credibility. He believes that strategy will remain at the heart of content work, with AI best suited for handling repetitive tasks. For Ankur, the evolution of AI is just another step in how professionals continue moving up the value chain. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Keeping Docs Structured and Manageable: Insights from Marco Spinello, Booking.com 21:34

לפני 21 ימים21:34

21:34

In this episode of the Knowledge Base Ninjas podcast, Marco Spinello, Senior Technical Writer at Booking.com, talks about what it really means to keep documentation well-organized and manageable. He shares why docs should reflect the audience’s mental model, how collaboration shapes structure, and the signals that reveal when content starts slipping into chaos. Marco also introduces creative ways his team keeps contributors engaged and explains how different processes can prevent docs from becoming unmanageable again. From AI experiments to unexpected touches of documentation humour, he brings a refreshing perspective to how documentation can evolve and stay relevant. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Content Frameworks and Their Impact on Docs with Betty Mann, Oracle 16:34

לפני 28 ימים16:34

16:34

In this episode of the Knowledge Base Ninjas podcast, Betty Mann, Technical Writer at Oracle, explains why defining different content types is important for documentation and how it helps both users and teams by improving clarity, efficiency, and scalability. She highlights how content frameworks like overviews, concepts, how-to guides, and references support different user needs. Betty also stresses the role of templates and style guides in ensuring consistency and predictability across documents. Finally, she discusses how AI can generate content but needs clear structures, and how, in the future, it may enable more personalized and dynamic documentation. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Evolving Docs Beyond PDFs: A Chat with Holli Hamilton, Corero Network Security 11:18

לפני 5 weeks11:18

11:18

In this episode of the Knowledge Base Ninjas podcast, Holli Hamilton, Senior Technical Writer at Corero Network Security, shares how technical content is changing. She explains that PDFs are fading but still useful for deep technical details. Different users need different formats like videos, quick blurbs, in-app help, or detailed docs. She also talks about the challenges in meeting users' needs and giving answers in the right place at the right time. Looking ahead, Holli sees AI and video playing as a bigger role and says that there will always be a need for detailed sources to back up quick answers. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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How Content Operations Drive Consistency with Caley Burton, Cloudflare 18:53

לפני 6 weeks18:53

18:53

In this episode of the Knowledge Base Ninjas podcast, Caley Burton, Senior Technical Writing Manager from Cloudflare, discusses how content operations help distributed teams avoid silos by setting standards, tools, and processes for consistency across documentation. Caley explains ways to manage content debt, stressing the need to track issues in a backlog and prioritize fixes. They also discuss key factors in choosing a content management system, such as customer experience, compliance, budget, and scalability. On AI, Caley highlights its role as a helper for repetitive tasks, reviews, summarization, and quick analysis, while not using it to solve complex problems. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Why Aesthetics Matter in Technical Docs with Richard Rabil, Oracle 28:26

לפני 7 weeks28:26

28:26

When you think about technical documentation, what comes to mind first? Clear instructions? Usability? Accuracy? While all of these matter, Richard Rabil, Principal Technical Writer at Oracle, highlights something we often overlook - aesthetics. In this episode of the Knowledge Base Ninjas Podcast, Richard dives deep into how visual quality and thoughtful design elevate documentation from being simply “functional” to being truly engaging and user-friendly. He explains the balance between functional and deep quality, emphasizing that well-crafted, visually thoughtful documentation enhances usability. Richard also discusses how Gen AI could impact documentation practices, highlighting the continued need for clear, readable, and human-centric content regardless of new technologies. His insights offer a refreshing glimpse into the creative and strategic choices in effective technical writing. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Optimizing Documentation for Developers: A Conversation with Erin Rovelstad, Google 14:27

לפני 9 weeks14:27

14:27

In this episode of Knowledgebase Ninjas Podcast, Erin Rovelstad, Senior Technical Writer from Google, reveals how she creates clear and trustworthy documentation for developers. She shares on discovering documentation gaps, working closely with engineering teams, and relying on regular reviews to maintain accuracy and usefulness in content. Erin also discusses why consistency and clarity of documentation are essential to developer productivity. This episode is full of actionable tips for technical writers to enhance the quality and effectiveness of their writing. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial…

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Why Documentation Toolchains Should Match Contributor Needs — with Laura Novich, Salesforce 17:29

לפני 11 weeks17:29

17:29

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 . mhx1gI3tjoRymvk1vN71…

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Making Tech Docs Simpler for Non-Technical Users – A Talk with Daria Tombolelli, KNIME 15:12

לפני 12 weeks15:12

15:12

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Customer-First Documentation in the Age of AI with Kirsti Wall, Everi 12:55

לפני 14 weeks12:55

12:55

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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The Manager’s Lens: Christie Gera, Appfire on Leading Writers, Measuring Value, and Embracing AI 11:33

לפני 15 weeks11:33

11:33

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Why Documentation Deserves a Role in Business Strategy: Insights from Nikhar Sawhney, Cisco 19:24

לפני 16 weeks19:24

19:24

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Accessibility as a Core Writing Principle with Stacy Reed, Wavelo 9:34

לפני 17 weeks9:34

9:34

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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How Consistency Builds Trust in Docs: A Talk with Kylee Thornton, Blue White Industries 9:19

לפני 18 weeks9:19

9:19

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Building a Documentation Team from Scratch with Paul Taylor, Anaplan 20:27

לפני 19 weeks20:27

20:27

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Information Architecture Is the Future of Tech Writing by Rina G, ContentMaster 15:39

לפני 20 weeks15:39

15:39

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Mastering Developer Documentation: A Conversation with Gayathri Krishnaswamy, OutSystems 15:17

לפני 21 weeks15:17

15:17

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle 20:05

לפני 23 weeks20:05

20:05

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Tech Writing in the AI Era — A Deep Dive with Josh Bean from Amazon 17:11

לפני 25 weeks17:11

17:11

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Structured Technical Writing Process: Insights from Luke Bayler 21:42

לפני 27 weeks21:42

21:42

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Art of Simplification : Bridging the Gap Between Products and People with Matthew Olapade 9:15

לפני 29 weeks9:15

9:15

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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Metrics That Matter: Exploring The Use of AI and Analytics to Optimize Technical Content with Renee Carignan 16:08

לפני 30 weeks16:08

16:08

Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial and see how Document360 can transform your knowledge base experience with AI. Knowledgebase Ninjas is powered by Document360 .…

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Knowledgebase Ninjas

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AI’s Role in Redefining Processes and Workflows 23:43

לפני 34 weeks23:43

23:43

Thank you for tuning in, we have an exciting offer for our listeners: Explore Document360 Partner Programs and unlock a wide range of benefits by becoming our partner. Visit www.document360.com/partners today! Knowledgebase Ninjas is powered by Document360 .

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The Role of Audience Analysis in Creating Effective Technical Content 20:46

לפני 40 weeks20:46

20:46

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How Technical Documentation Empowers Developers 19:43

לפני 42 weeks19:43

19:43

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The Beginner’s Playbook to Technical Writing with Natalia Kloda, SAP 17:13

לפני 46 weeks17:13

17:13

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Topic-based authoring and single sourcing with Pooja Laxmeshwar, BAI Communications 15:24

לפני 50 weeks15:24

15:24

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Impact of visuals in technical documentation with Dennis Dawson, Ripple 20:59

לפני 1 year20:59

20:59

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Proposal Writing(RFPs): Steps and Challenges with Mickella Rast, Chenega 14:22

לפני 1 year14:22

14:22

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Information Architecture for Technical Writers with Lana Brindley, Shippit 12:08

לפני 1 year12:08

12:08

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User Manuals: Benefits and Best Practices with Syed Haroon Shah, Edetek 22:37

לפני 1 year22:37

22:37

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Exploring Use cases and Limitations of GenAI in Technical writing with Rene, Box 21:05

לפני 1 year21:05

21:05

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UX Writing: Breaking Down the Essentials 6:50

לפני 1 year6:50

6:50

Thank you for tuning in, we have an exciting offer for our listeners: Explore Document360 Partner Programs and unlock a wide range of benefits by becoming our partner today! Visit www.document360.com/partners. Visit www.document360.com/partners Knowledgebase Ninjas is powered by Document360 .

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Knowledgebase Ninjas

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Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee 13:44

לפני 1 year13:44

13:44

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Improving documentation with user feedback with Iga Koprowska, Akamai 23:25

לפני 2 years23:25

23:25

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Building developer-friendly API documentation with Hannah Kahn, Azion 10:38

לפני 2 years10:38

10:38

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Migrating documentation: Best practices and challenges, with David Ingram, Medallia 23:40

לפני 2 years23:40

23:40

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The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband 23:55

לפני 2 years23:55

23:55

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Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera 15:49

לפני 2 years15:49

15:49

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Knowledgebase Ninjas

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Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google 14:29

לפני 2 years14:29

14:29

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Knowledgebase Ninjas

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Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto 25:30

לפני 2 years25:30

25:30

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API documentation: Components and Best practices, with Mark Wentowski, API documentation Specialist, TechWriteX 21:55

לפני 2 years21:55

21:55

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Discussing knowledge sharing and documentation metrics with Mysti Berry, Principal Technical Writer at mParticle 19:20

לפני 2 years19:20

19:20

Discover complete information regarding our ongoing Mid-Year Sales by visiting our website . If you enjoyed this episode, please - Subscribe and rate us on Apple Podcasts Follow us on Spotify Join our exclusive technical writer community here . Knowledgebase Ninjas is powered by Document360 .

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Knowledgebase Ninjas « » Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle

Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle

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Knowledgebase Ninjas « »
Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle