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תוכן מסופק על ידי Gowri Ramkumar. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Gowri Ramkumar או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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The Innovators & Investors Podcast


1 Bridging Worlds: Amar Bakshi on Transforming Global Connection with Noro 36:44
36:44
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In this episode of the Innovators and Investors Podcast, host Kristian Marquez sits down with Amar Bakshi, founder of Shared Studios and Noro, to explore how Amar’s visionary work is redefining human connection through immersive technology. Amar shares the evolution from his original art project, which connected strangers worldwide via life-size video portals installed in locations from New York to Tehran, refugee camps, and universities, to creating Noro’s cutting-edge video conferencing solutions that bridge the gap between virtual meetings and face-to-face interaction. They discuss the inspiration behind his projects, including his personal experiences as a journalist and his grandmother’s story of displacement, highlighting the emotional and cultural impact of authentic human connection. Amar explains the challenges of building a global network in complex political environments, the importance of community-led curation, and leveraging technology to enable deeper trust and collaboration beyond traditional video calls like Zoom. The conversation also covers insights into building company culture, navigating the transition from art to business, raising capital, and how AI and future tech innovations could enhance multilingual communication and intimacy in virtual settings. Amar closes by sharing lessons learned as a founder about balancing commitment with perspective and fostering inclusive, purpose-driven teams. This episode provides a thoughtful look at how technology can create meaningful, serendipitous human connections across borders and industries. Learn more about Amar's work at https://noro.co/ Connect with Amar on LinkedIn at https://www.linkedin.com/in/amarcbakshi/ Think you'd be a great guest on the show? Apply at https://finstratmgmt.com/innovators-investors-podcast/podcast-guest-application/ Want to learn more about Kristian Marquez's work? Check out his website at https://finstratmgmt.com…
Metrics That Matter: Exploring The Use of AI and Analytics to Optimize Technical Content with Renee Carignan
Manage episode 471083706 series 2945649
תוכן מסופק על ידי Gowri Ramkumar. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Gowri Ramkumar או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Thank you for tuning in!
In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.
In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.
Simply use this link - https://bit.ly/4ktBnZZ to start your free trial and see how Document360 can transform your knowledge base experience with AI.
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136 פרקים
Manage episode 471083706 series 2945649
תוכן מסופק על ידי Gowri Ramkumar. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Gowri Ramkumar או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Thank you for tuning in!
In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.
In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand.
Simply use this link - https://bit.ly/4ktBnZZ to start your free trial and see how Document360 can transform your knowledge base experience with AI.
Knowledgebase Ninjas is powered by Document360.
136 פרקים
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Knowledgebase Ninjas

1 Why Documentation Deserves a Role in Business Strategy: Insights from Nikhar Sawhney, Cisco 19:23
19:23
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1 Building a Documentation Team from Scratch with Paul Taylor, Anaplan 20:26
20:26
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1 Information Architecture Is the Future of Tech Writing by Rina G, ContentMaster 15:38
15:38
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1 Mastering Developer Documentation: A Conversation with Gayathri Krishnaswamy, OutSystems 15:16
15:16
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1 Balancing Graphics and Text in Technical Docs – James Birkinshaw, Oracle 20:04
20:04
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1 Tech Writing in the AI Era — A Deep Dive with Josh Bean from Amazon 17:10
17:10
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1 Structured Technical Writing Process: Insights from Luke Bayler 21:41
21:41
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1 Metrics That Matter: Exploring The Use of AI and Analytics to Optimize Technical Content with Renee Carignan 16:07
16:07
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1 AI’s Role in Redefining Processes and Workflows 23:42
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1 The Role of Audience Analysis in Creating Effective Technical Content 20:45
20:45
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1 How Technical Documentation Empowers Developers 19:42
19:42
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אהבתי19:42
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1 The Beginner’s Playbook to Technical Writing with Natalia Kloda, SAP 17:12
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1 Topic-based authoring and single sourcing with Pooja Laxmeshwar, BAI Communications 15:23
15:23
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1 Impact of visuals in technical documentation with Dennis Dawson, Ripple 20:59
20:59
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1 Proposal Writing(RFPs): Steps and Challenges with Mickella Rast, Chenega 14:21
14:21
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1 Information Architecture for Technical Writers with Lana Brindley, Shippit 12:07
12:07
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1 User Manuals: Benefits and Best Practices with Syed Haroon Shah, Edetek 22:36
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1 Exploring Use cases and Limitations of GenAI in Technical writing with Rene, Box 21:04
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1 Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee 13:43
13:43
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1 Improving documentation with user feedback with Iga Koprowska, Akamai 23:24
23:24
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1 Building developer-friendly API documentation with Hannah Kahn, Azion 10:37
10:37
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1 Migrating documentation: Best practices and challenges, with David Ingram, Medallia 23:39
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1 The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband 23:54
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1 Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera 15:48
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1 Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google 14:28
14:28
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1 Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto 25:29
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1 API documentation: Components and Best practices, with Mark Wentowski, API documentation Specialist, TechWriteX 21:54
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1 Discussing knowledge sharing and documentation metrics with Mysti Berry, Principal Technical Writer at mParticle 19:19
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1 Navigating Team Dynamics in Technical Writing with Yael Basford, Senior Technical Writer, Akamai 12:00
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1 Conversation on Technical communication, Ideal persona, and Integrating writers into development with Avi Chazen, Technical Communicator at Sage 18:38
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1 Documentation as Customer Success and Retention Tool with Isa De Abreu, Lead Technical Writer at Nexudus 13:35
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1 Hard skills vs soft skills in technical writing with Jonathan Glassman, Senior Technical Writer, GitLab 19:44
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1 In Conversation with Jessica Valero Gil, Senior Technical Writer at Zapier on Document Development Life Cycle (DDLC) 17:27
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1 User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra 14:12
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1 How to build style guides that enhances the customer journey with Marty Yu, Senior Technical Writer at CrowdStrike 15:58
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1 Discussing how to transition from an English Professor to Technical writer with Lindsey Gilbert, Technical Writer at Paradox 13:15
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1 How to craft exceptional documentation that attracts and serves customers with Mary Connor, Technical Writer at Civitas Learning 23:01
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1 Understanding Documentation Process Workflow with Sue Highmoor, Documentation Manager at UKCloud 19:15
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1 What Do You Need to Succeed as a Technical Writer with Ashok Nayak, Technical Writer at Fynd 24:12
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1 Cybersecurity, UX Design, and SEO Documentation with Vivek Pattnaik, Technical Writer at Microsoft 21:26
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1 Building Trust on Blockchain by Writing Great Documentation with Jesse Eberenz, Technical Writer at Chainalysis 19:16
19:16
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Knowledgebase Ninjas

1 Generate More Traffic to Your Document with Kathyana Rule, Senior Technical Writer at Celigo 10:21
10:21
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Knowledgebase Ninjas

1 Mastering Open Source Technical Documentation with Abigail McCarthy, Staff Open Source Technical Communications Manager at VMware 17:20
17:20
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Knowledgebase Ninjas

1 Leveraging Automation to Create Structural and Consequential Documentation with Abhishek Sura, Senior Documentation Manager at Oracle 15:15
15:15
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Knowledgebase Ninjas

1 Developing More Useful Technical Document with Anusmita Ray, Technical Writer at TrueLayer 17:36
17:36
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אהבתי17:36
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Knowledgebase Ninjas

1 Understanding Continuous Integration Approach for Technical Documentation with Kenneth Whyte, Technical Writer at Vizlib 22:08
22:08
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Knowledgebase Ninjas

1 Qualities and Requirements to Become a Lead Technical Writer with Anil Hanagud, Documentation Manager at Cisco Systems 13:58
13:58
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Knowledgebase Ninjas

1 Innovation and Multi-Dimension in Technical Documentation with Sue Arkin, Documentation Lead at Unity Technologies 18:28
18:28
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Knowledgebase Ninjas

1 Five Steps Formula for Effective Documentation with Shivam Gupta, Junior Technical Writer at HackerEarth 23:51
23:51
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Knowledgebase Ninjas

1 The Fundamentals of Producing High-Quality Technical Documentation with Tina Klein Walsh, Senior Manager at Blackberry Qnx Systems 21:50
21:50
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אהבתי21:50
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Knowledgebase Ninjas

1 Documentation Planning and Organized Execution with Mark Sellings, Senior Technical Writer at Boomi 21:23
21:23
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Knowledgebase Ninjas

1 Traits of a Technical Documentation Manager with Kat Stoica Ostenfeld, Technical Documentation Manager/Team Lead at Sitecore 28:11
28:11
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Knowledgebase Ninjas

1 Create High-Quality Technical Content with a Non-Technical Background with Alan Kasim, Documentation Manager at Medallia 29:25
29:25
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אהבתי29:25
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Knowledgebase Ninjas

1 Broadening Your Skill Set as a Technical Writer with Nicola Yap, Technical Writer at Google 32:28
32:28
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Knowledgebase Ninjas

1 Significance of Inter-Team Communication for High-Quality Documentation with Sree Pattabiraman, Senior Technical Writer at Extreme Networks 23:33
23:33
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אהבתי23:33
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Knowledgebase Ninjas

1 The Role of Artificial Intelligence (AI) in Transforming Technical Documentation with Selvaraaju Murugesan, Data Strategist at Kovai 25:02
25:02
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Knowledgebase Ninjas

1 Technical Documentation Auditing with Louise MacBean, Senior Technical Writer at Ometria 30:31
30:31
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אהבתי30:31
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Knowledgebase Ninjas

1 Managing Documentation Workflows with Matthew Buttler, Senior Technical Writer at Signiant 21:32
21:32
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אהבתי21:32
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Knowledgebase Ninjas

1 How to Manage Internal Communication and Engage with the Customers with Kate Dolan, the Senior Technical Writer at Spotify 16:58
16:58
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אהבתי16:58
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Knowledgebase Ninjas

1 Software VS Hardware Technical Documentation with Idan Englander, Technical Writer at Anaconda 27:17
27:17
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Knowledgebase Ninjas

1 Fundamentals of Creating High-Quality Documentation with Ramesh Aiyyangar, Head of Documentation at Reltio 37:10
37:10
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אהבתי37:10
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Knowledgebase Ninjas

1 Building a Promising Technical Writing Career with Michael G. Khmelnitsky, Principal Technical Content Developer at Qumulo 34:55
34:55
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אהבתי34:55
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Knowledgebase Ninjas

1 The Importance of Consistency in Technical Documentation with Paulo Victor, Senior Lead Technical Writer at Nubank 18:21
18:21
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Knowledgebase Ninjas

1 Thirty-Three Rules of API Documentation with Robert Delwood, the Lead API Documentation Writer at iManage 25:27
25:27
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אהבתי25:27
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Knowledgebase Ninjas

1 Managing Distributed, Non-Linear Documentation Workflows with Jason Christie, Documentation Team Lead at Shopify 27:20
27:20
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אהבתי27:20
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Knowledgebase Ninjas

1 The Role of Technology in Documentation with Andrii Tserkovnyi, Technical Writer at Spryker Systems 18:38
18:38
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אהבתי18:38
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Knowledgebase Ninjas

1 Agile Technical Documentation Workflow with Hannah Gilberg, Director, User Documentation at Navis 21:14
21:14
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אהבתי21:14
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Knowledgebase Ninjas

1 Three Key Milestones to Achieving High-Quality Documentation with Jamie Roddy, Manager of Technical Communications at Sabre Corporation 21:42
21:42
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אהבתי21:42
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Knowledgebase Ninjas

1 Architect the Users' Journey with Steve Bream, Lead Documentation Manager at DataStax 24:37
24:37
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אהבתי24:37
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Knowledgebase Ninjas

1 API-First & the OAS Approach for Technical Documentation Success with Uwana Ikaiddi, Manager, Developer Documentation at BigCommerce 30:11
30:11
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אהבתי30:11
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Knowledgebase Ninjas

1 How to Automate Documentation with Patrick Hammond, Project Manager DocOps at Adyen 22:18
22:18
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אהבתי22:18
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Knowledgebase Ninjas

1 How GitHub Ensures Quality Documentation with Lucie Le Naour, Technical Content Developer at GitHub 23:34
23:34
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אהבתי23:34
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Knowledgebase Ninjas

1 User-Centric Approach for High-Quality Documentation with Claire Bremble, Technical Writer Manager at Dude Solutions 16:13
16:13
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הפעל מאוחר יותר
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אהבתי16:13
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Knowledgebase Ninjas

1 The Role of the Editor in Technical Documentation With Mike Pope, Technical Editor at Google 27:04
27:04
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אהבתי27:04
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Knowledgebase Ninjas

1 User-Friendly Documentation with Sara Tilly of Infobip 21:28
21:28
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אהבתי21:28
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Knowledgebase Ninjas

1 Documentation Knowledge Management with Patrick Martin, Senior Director of Technical Support at Coveo 26:31
26:31
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אהבתי26:31
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Knowledgebase Ninjas

1 Learning Technical Writing with Nikita Dhulekar, a Business Analyst and Technical Writer at Fluent Commerce 24:23
24:23
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אהבתי24:23
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Knowledgebase Ninjas

1 Technical Writing Guidelines with Anne Tarnoruder of Synopsys 14:25
14:25
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אהבתי14:25
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Knowledgebase Ninjas

1 Agile Technical Documentation Style Guides with Dr Anu Singh, Technical communicator and speaker of Fiserv 22:08
22:08
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אהבתי22:08
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Knowledgebase Ninjas

1 The Creative Side of Writing Technical Documentation with Mandy Patterson of Sprout Social 24:47
24:47
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אהבתי24:47
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Knowledgebase Ninjas

1 How To Create Quality Documentation with Manasi Gandhi of IBM 16:59
16:59
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אהבתי16:59
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Knowledgebase Ninjas

1 Explore Documentation Lifecycle with Abrar Syed of Equiniti India 10:28
10:28
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אהבתי10:28
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Knowledgebase Ninjas

1 Optimising Technical Writing through Strategic Planning with Rahel Anne Bailie from Content, Seriously Consulting 23:04
23:04
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הפעל מאוחר יותר
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אהבתי23:04
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Knowledgebase Ninjas

1 Benefits of Open-sourcing Content with Andrew Etter of Amazon Web Services 19:47
19:47
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אהבתי19:47
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Knowledgebase Ninjas

1 Unifying the technical documentation with Sadhana S of IBM 23:11
23:11
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אהבתי23:11
Full show notes here: https://document360.io/blog/senior-information-developer-sadhana-s-of-ibm/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Importance Of Formatting And Presentation In Technical Writing with Gururag Kalanidhi of Freshworks 13:46
13:46
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הפעל מאוחר יותר
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אהבתי13:46
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Knowledgebase Ninjas

1 Keeping Documentation Simple and Readable with Aditi Khanchandani of Cognizant 10:25
10:25
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הפעל מאוחר יותר
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אהבתי10:25
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Knowledgebase Ninjas

1 Innovating In Technical Writing with Marco Cacciacarro from Blackberry 22:57
22:57
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אהבתי22:57
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Knowledgebase Ninjas

1 Collaborative Technical Documentation & Technological Innovations with Preeti Savanur of OpenText 30:00
30:00
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אהבתי30:00
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Knowledgebase Ninjas

1 Focusing on the User-Centric Documentation with Sreya Dutta of Clover Network - A Fiserv Company 24:14
24:14
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הפעל מאוחר יותר
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אהבתי24:14
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Knowledgebase Ninjas

1 Treating Documentation As A Product And Collaborative Effort with Emily Mayeski of CyberCube 17:34
17:34
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הפעל מאוחר יותר
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אהבתי17:34
Full show notes here: https://document360.io/blog/treating-documentation-as-a-product-and-collaborative-effort-with-emily-mayeski-of-cybercube/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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Knowledgebase Ninjas

1 Career Trajectories For Technical Writer's with Jordan Stanchev of SAP Labs 29:48
29:48
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אהבתי29:48
Full show notes here: https://document360.io/blog/career-trajectories-for-technical-writers-with-jordan-stanchev-of-sap-labs/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Technical Writing and User-Friendly Documentation with Arshabhi Rai of Solace 16:30
16:30
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Full Show Notes Here: https://document360.io/blog/technical-writing-and-user-friendly-documentation-with-arshabhi-rai-of-solace If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Being A Startup’s Sole Technical Writer with Sarah Day of LaunchDarkly 13:32
13:32
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Full Show Notes Here: https://document360.io/blog/being-a-startups-sole-technical-writer-with-sarah-day-of-launchdarkly/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Optimizing The Documentation Process with Raghuram Pandurangan of Causeway Technologies 17:00
17:00
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Knowledgebase Ninjas

1 UX Writing & Technical Documentation in Digital Space with David Connis of Skuid 24:23
24:23
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Full show notes here: https://document360.io/blog/ux-writing-technical-documentation-in-a-digital-space-with-david-connis-of-skuid/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 The Important Factors in Documentation with Rick Teplitz of Imperva 22:29
22:29
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Full show notes here: https://document360.io/blog/the-important-factors-in-documentation-with-rick-teplitz-of-imperva/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Essential Qualities of a Technical Writer with Ellis Pratt of Cherryleaf 21:51
21:51
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Full show notes here: https://document360.io/blog/essential-qualities-of-a-technical-writer-with-ellis-pratt-of-cherryleaf/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Knowing Your Documentation Audience with Naomi Papoushado of Gong.io 19:58
19:58
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Full show notes here: https://document360.io/blog/knowing-your-documentation-audience-with-naomi-papoushado-of-gong-io/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Business Value Of Tech Documentation with Sarah O’Keefe of Scriptorium Publishing 15:35
15:35
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Full show notes here: https://document360.io/blog/adding-business-value-to-technical-documentation-with-sarah-okeefe-of-scriptorium-publishing/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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Knowledgebase Ninjas

1 Interconnectivity & Great Documentation with Merlin Carter of Project A 20:03
20:03
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Full show notes here: https://document360.io/blog/interconnectivity-great-documentation-with-merlin-carter-of-project-a/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Influential Documentation with Tanja Lorber of Stegmann System 18:24
18:24
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Full show notes here: https://document360.io/blog/influential-documentation-with-tanja-lorber-of-stegmann-system/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Find Your Tribe Then Make A Difference with Jack Molisani of ProSpring Technical Staffing 15:51
15:51
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Full show notes here: https://document360.io/blog/find-your-tribe-then-make-a-difference-with-jack-molisani-of-prospring-technical-staffing/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Don’t Limit Yourself To What You Already Know with Andres Altamirano Jeschke of SOFHA GmbH 21:25
21:25
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Full show notes here: https://document360.io/blog/dont-limit-yourself-to-what-you-already-know-with-andres-altamirano-jeschke-of-sofha-gmbh/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 The Power Of Detailed Documentation with Shilpa Garg of Workday 17:57
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Full show notes here: https://document360.io/blog/the-power-of-detailed-documentation-with-shilpa-garg-of-workday/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Creating Effective Documentation with Raj Kiran of OpenText 39:06
39:06
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Full show notes here: https://document360.io/blog/effective-documentation-with-raj-kiran-principal-technical-writer-at-opentext/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 The Importance Of Consistency with David Forsythe of Mavenlink 25:13
25:13
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Full show notes here: https://document360.io/blog/the-importance-of-consistency-with-david-forsythe-product-documentation-manager-at-mavenlink/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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1 Ensuring Aligned Technical Content with Aditi Kashikar of Automation Anywhere 22:35
22:35
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Full show notes here: https://document360.io/blog/ensuring-aligned-technical-content-with-aditi-kashikar-product-documentation-leader-of-automation-anywhere/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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1 Documentation Simplicity is King with Anastasiia Mikhieieva of GlobalLogic 17:51
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Full show notes here: https://document360.io/blog/documentation-simplicity-is-king-with-anastasiia-mikhieieva-senior-technical-writer-at-globallogic/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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Knowledgebase Ninjas

1 Increasing Searchability with Gideon Behrensmeyer of Sisense 20:41
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Full show notes here: https://document360.io/blog/increasing-documentation-searchability-with-gideon-behrensmeyer-of-sisense/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Entering The Conversation About Your Product with Christopher Gales of Splunk 18:18
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Full show notes here: https://document360.io/blog/how-to-put-your-audience-first-with-christopher-gales-of-splunk/ Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Understand Your Audience Fully with Sindhu Surenthran of a Multinational Company 17:52
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Full show notes here: https://document360.io/blog/how-to-improve-your-documentation-process-with-sindhu-surenthran-of-a-multinational-company/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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Knowledgebase Ninjas

1 Do Your Users Justice with Kavitha Kandappan of AMD 22:00
22:00
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Full show notes here: https://document360.io/blog/best-way-to-process-documentation-with-kavitha-kandappan-of-amd/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Keep The Customers In Mind When Documenting with Megan Driscoll of HubSpot 15:43
15:43
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Full show notes here: https://document360.io/blog/the-hubspot-documentation-process-with-megan-driscoll-of-hubspot/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Documentation Metrics Don't Work with Tom Johnson of Amazon 41:29
41:29
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Full show notes here: https://document360.io/blog/technical-documentation-with-tom-johnson-of-amazon/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Putting Users First with Jennifer Lambourne of Monzo Bank 17:26
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Full show notes here: https://document360.io/blog/customer-documentation-with-jennifer-lambourne-of-monzo-bank/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Jokes In Help Docs? with Allan Duquette of Proposify 16:14
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Full show notes here: https://document360.io/blog/the-importance-of-csat-score-with-allan-duquette-of-proposify/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Know who you're writing for with Karissa Van Baulen, Support Specialist of Hotjar 30:53
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Full show notes here: https://document360.io/blog/user-documentation-with-karissa-van-baulen-support-specialist-of-hotjar/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Never Stop Learning with Colum McAndrew of Mimecast 25:28
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Full show notes here: https://document360.io/blog/how-to-get-into-technical-writing-with-colum-mcandrew-of-mimecast/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Internal Documentation with André Sato of Wildlife Studios 16:00
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Full show notes here: https://document360.io/blog/internal-documentation-with-andre-sato-of-wildlife-studios/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Minimizing Content with Gavin Austin of Salesforce 27:14
27:14
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Full show notes here: https://document360.io/blog/minimizing-content-with-gavin-austin-of-salesforce/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Managing Shareholders with Chris Ward, Technical Writer @ Ethereum 32:55
32:55
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Full show notes here: https://document360.io/blog/managing-documentation-shareholders-with-chris-ward-of-ethereum/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Documentation Is An Option with Aaron Collier of Kiwi.com 13:00
13:00
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Full show notes here: https://document360.io/blog/documentation-is-an-option-with-aaron-collier-of-kiwi-com/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Unnecessary Words with Nick Wittaker of Wolters Kluwer 13:13
13:13
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Full show notes here: https://document360.io/blog/unnecessary-words-with-nick-whitaker-of-wolters-kluwer/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Writers Should Write Less with Nibu Thomas of Whatfix 19:04
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אהבתי19:04
Full show notes here: https://document360.io/blog/writers-should-write-less-with-nibu-thomas-of-whatfix/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Users Want Self Help with Khurshid Alam of Quick Heal Technologies 25:41
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Full show notes here: https://document360.io/blog/users-want-self-help-with-khurshid-alam-of-quick-heal-technologies/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Documentation Isn’t Just One Thing with Daniele Procida of Divio A 17:08
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Full show notes here: https://document360.io/blog/documentation-isnt-just-one-thing-with-daniele-procida-of-divio-ag/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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Knowledgebase Ninjas

1 Never Straightjacket The Expert with Arjan Ros of Reynen Court LLC 24:38
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Find out more about Arjan and Reynen Court LLC here: Arjan Ros Reynen Court LLC Key Takeaways: How Arjan got into documentation Arjan’s move into the world of documentation was by accident! He was asked internally to find a new platform to house all the documentation that Reynen court produces. He actually found and implemented Document360 and this lead him down the rabbit hole into the world of documentation. Who Arjan collaborates with to produce great documentation Arjan is not a writer himself, he collaborates with technical engineering, technical architects and product management in order to produce high quality documentation. Organic search traffic through documentation Arjan and Reynen Court are not currently generating any organic search traffic through their knowledgebase but are looking into this going forward. Arjan recommends using documentation technology Instead of using your engineers to build you own documentation solution, Arjan recommends that you find an “out of the box” solution to enable your product ream to focus on your product, and not on your documentation. A simple hack that you need to incorporate into your documentation strategy Arjan only gives his users access to documentation related to the products they are using ( Document360 enables this). This improves customer experience as they are not daunted by a large amount of documentation that is not relevant to them. The single training course that had the biggest impact on Arjan’s documentation career Arjan didn’t share the name of the course but the most important concept it taught was that of “information mapping”, this covered information chunking, labelling and consistency. If you are interested, you can Google “information mapping”. “Never straightjacket the expert” Arjan suggests that if you are working with and managing product expert – don’t tell them how to write. Simply allow them to flourish and do not put them into a straight jacket as this will kill their imagination. Instead, he recommends allowing them to fully document everything that they need to, and then go in yourself to restructure and edit for the reader. If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .…
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Knowledgebase Ninjas

1 Welcome To Knowledgebase Ninjas with Saravana Kumar of Document360 18:33
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Full show notes here: https://document360.io/blog/welcome-to-knowledgebase-ninjas-with-saravana-kumar-of-document360/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spotify Knowledgebase Ninjas is powered by Document360 .
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