13 - KEY PERFORMANCE INDICATORS (or KPIs) made simple: what to track, why you care and what-the-hey they're worth
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Key Performance Indicators - or what the cool kids call your KPIs - are all about channeling your inner Janet (Jackson, if you're nasty) and asking your workload, "what have you done for me lately?".
We're getting all up into your performance expectations and revenue targets, and talking KEY PERFORMANCE INDICATORS (or KPIs) made simple: what to track, why you care and what-the-hey they're worth.
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Read this as a transcript over on the blog.
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