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#584: You Can’t Avoid Loyalty Fraud, But You Can Attempt to Manage It
Manage episode 438006887 series 2949245
Michael Smith, from AI Events is co-Founder of the Loyalty Security Alliance.
He talks through the definition of fraud and the difference between traditional fraud and account take overs. He also explains the different stages of fraud: prevention, detection & post fraud recovery for customers. Fascinatingly, we discuss who are the fraudsters from customers o staff, bots and criminal gangs.
Hosted by Amanda Cromhout
Show notes:
3) The Paypers
587 פרקים
Manage episode 438006887 series 2949245
Michael Smith, from AI Events is co-Founder of the Loyalty Security Alliance.
He talks through the definition of fraud and the difference between traditional fraud and account take overs. He also explains the different stages of fraud: prevention, detection & post fraud recovery for customers. Fascinatingly, we discuss who are the fraudsters from customers o staff, bots and criminal gangs.
Hosted by Amanda Cromhout
Show notes:
3) The Paypers
587 פרקים
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