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Subconscious client behaviours and how to create a great digital employee experience - Sarah Matthews, Head of Advice Delivery at Virtual Business Partners
Manage episode 348253444 series 3333605
תוכן מסופק על ידי Mark Akeroyd. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Mark Akeroyd או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
This week's guest is Sarah Matthews, Head of Advice Delivery at Virtual Business Partners. Sarah jumps on the podcast to discuss her insights across her rich expertise in particular in her previous role as a money coach and now her role at Virtual Business Partners.
In this episode Sarah discusses:
- How clients can fall in to the trap of doing what society expects not what they truly want
- How to unpack your clients money story and any limiting beliefs
- The presence of subconscious behaviours and their potential self sabotaging money effects
- The trends she sees in the over 200 advice business she works with
- How to move from not just a great digital client experience but a digital employee experience to leverage global talent
To learn more about how Lumiant can help you engage clients with values based advice visit www.lumiant.io
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