Civility in Focus with SHRM’s Jim Link

Mission Forward with Carrie Fox

This week, Carrie Fox sits down with Jim Link, Chief Human Resources Officer for SHRM, to discuss the growing issue of workplace incivility and how to foster a culture of respect and inclusion.

Link shares startling statistics from SHRM's research, revealing that two-thirds of employees have witnessed acts of incivility in the workplace within the last six months, with 50% experiencing it in the last week alone. He emphasizes the importance of creating a balanced "four-legged stool" of workplace cultures: collaboration, learning, innovation, and inclusion.

To combat the rise of incivility, SHRM has launched the "1 Million Civil Conversations" initiative, aimed at encouraging respectful dialogue and interactions among colleagues. Link discusses the overwhelmingly positive response to the campaign and the creative ways organizations are implementing the "Cards Against Incivility" toolkit to promote civility.

Tune in to learn more about how you can contribute to a more civil and inclusive workplace, one conversation at a time. SHRM's resources and toolkits are available for download at SHRM.org. Join the movement by using the hashtag #CivilityAtWork.

This episode is sponsored by SHRM.org.

• (00:00) - Sponsor: SHRM.org
• (00:47) - Welcome to Mission Forward
• (02:18) - Introducing Jim Link
• (06:03) - DEI
• (18:41) - Trust
• (30:07) - Extreme Listening
• (34:57) - Sponsor: SHRM — Civility is a Cornerstone of Workplace Culture