Generating Momentum in Digital Business Transformations

MIT CISR

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Species Unite

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Trevor Ritland: The Golden Toad 34:01

לפני 9 ימים34:01

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אהבתי

34:01

I think you could probably go back and track the stages of grief, probably that is what I went through. But I think if you do it right, you end up at acceptance. And that's where I ended up. And that's not to say that I've fully accepted the idea that the golden toad is extinct. Personally, I do still hold out hope that it could still be out there in those forests." - Trevor Ritland This conversation is with Trevor Ritland, who—along with his twin brother Kyle—authored The Golden Toad . The book chronicles their remarkable journey into Costa Rica’s cloud forest, once home to hundreds of brilliant golden toads that would emerge for just a few weeks each year—until, one day, they vanished without a trace. What began as a search for a lost species soon became something much more profound: a confrontation with ecological grief, a meditation on hope, and a powerful call to protect the natural world while we still can. Links: SpeciesUnite.com Kyle and Trevor: https://kyleandtrevor.com/ Instagram: https://www.instagram.com/adventureterm/ Goodreads - https://www.goodreads.com/book/show/222249677-the-golden-toad Amazon - https://www.amazon.com/Golden-Toad-Ecological-Mystery-Species/dp/163576996…

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Ina Sebastian reads MIT CISR's June 2023 research briefing, which she co-authored with Thomas Haskamp and Nils Fonstad. See the text version and related content at https://cisr.mit.edu/publication/2023_0601_DigitalTransformationMomentum_SebastianHaskampFonstad. MIT CISR research suggests that digital business transformations may be beginning to stall. In 2020, companies reported their transformations were 50 percent complete; but in 2022, transformations had progressed only to 55 percent complete. One key challenge for digital leaders struggling to generate momentum—consistent, ongoing progress—in a transformation is motivating other business leaders to commit to new goals and practices. In this research briefing, we discuss three sources of organizational inertia in digital business transformations, introduce three actions to generate momentum, and illustrate the actions using a case study from WABCO and ZF.

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#Business #MIT CISR

Generating Momentum in Digital Business Transformations

MIT CISR

published לפני שנתיים

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MP3•בית הפרקים

92 פרקים

#Business #MIT CISR

כל הפרקים

1
Platform-Enabled Business Transformation at ANZ Institutional 13:55

לפני 14 ימים13:55

13:55

Ina Sebastian reads MIT CISR's June 2025 research briefing, which she co-authored with Stephanie Woerner and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2025_0601_ANZInstitutionalPlatformTransformation_SebastianWoernerWeill. Abstract: As business models become more AI-enabled, strategically designing, evolving, and reusing platforms that reflect a company’s core capabilities is key to driving growth and innovation. This briefing examines the platform transformation of ANZ Institutional, a division of the Australia and New Zealand Banking Group Limited (ANZ). By building robust, scalable internal platforms and connecting them to deliver revenue-generating digital services, ANZ Institutional redefined how it creates and delivers value—doubling its return on equity (ROE) between 2016 and 2024.…

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Top-Performing Companies Reuse Four Digital Platform Designs 13:17

לפני 6 weeks13:17

13:17

Stephanie Woerner reads MIT CISR's May 2025 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2025_0501_DigitalPlatformDesigns_WoernerWeill. Abstract: People use the term “digital platform” to mean lots of different things—an internal business capability, a business model, a technology, a business service, or a mindset, among other things. To help executives discuss, design, and manage digital platforms, we studied platform designs. We identified four dominant digital platform designs—platform as a service (PaaS), multisided marketplace, internal platform, and X as a service (XaaS)—and found that companies that effectively managed one or more of the designs had above-average financial performance. In this briefing, we describe the designs and share the financial performance of companies using each design.…

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Shifting to a Product Mindset for Data 13:55

לפני 11 weeks13:55

13:55

Barb Wixom reads MIT CISR's April 2025 research briefing, which she co-authored with Nick van der Meulen and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0401_DataProductMindset_WixomVanderMeulenBeath. Abstract: Today, by adopting a product mindset for data, organizations hold people accountable for the payoff of data investments over time. Data assets and data solutions represent two distinct types of “data products.” Organizations can use three sets of product management practices to more effectively generate returns from their data assets and data solutions: practices for satisfying data consumers, practices for setting prices, and practices for sustaining profits. This briefing illustrates these practices using examples from information businesses.…

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Digitally Savvy Boards: AI Update 13:01

לפני 15 weeks13:01

13:01

Stephanie Woerner reads MIT CISR's March 2025 research briefing, which she co-authored with Peter Weill, Jennifer S. Banner, and James Moore. See the text version and related content at https://cisr.mit.edu/publication/2025_0301_SavvyBoardsUpdate_WeillWoernerBannerMoore Abstract: In 2019, MIT CISR published findings from our research on the digital savviness of company boards that showed 24 percent of boards were digitally savvy and had associated performance premiums. In 2024, we repeated the 2019 board analysis with current companies and found that having a digitally savvy board based on our original criteria was no longer differentiating. However, updating the criteria to account for newer technologies produced results similar to the original analysis. In this briefing we compare the results of these two studies, share insights from interviews of non-executive board directors, and explore how companies use board committees to help manage their work.…

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Maximizing Returns from Data Monetization Strategies 16:05

לפני 19 weeks16:05

16:05

Barb Wixom reads MIT CISR's February 2025 research briefing, which she co-authored with Nick van der Meulen and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0201_DataMonetizationImpact_vanderMeulenWixomBeath. Abstract: While organizations generally recognize data’s potential to drive business value, many still struggle to realize substantial financial returns from their data monetization strategies. Beyond selecting a strategy, we identified a more critical differentiator for success: data monetization impact. This briefing explores the strategy-specific practices that enable organizations to achieve this impact on strategic business outcomes, providing guidance for leaders seeking to maximize the return on their investments in data initiatives.…

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Business Value from Digital Sustainability 11:44

לפני 24 weeks11:44

11:44

Ina Sebastian reads MIT CISR's January 2025 research briefing, which she co-authored with Stephanie Woerner, Peter Weill, and Daniel Woerner. See the text version and related content at https://cisr.mit.edu/publication/2025_0101_DigitalSustainability_SebastianWoernerWeillWoerner. Abstract: Sustainability is a cost of doing business for many companies today—but it is also an opportunity for creating value. Companies only achieve value, however, by embedding sustainability goals into company strategy and then developing capabilities to advance these goals. Our survey analysis suggested that there are four distinct strategic sustainability goals: compliance and efficiency, customer and investor reputation, new revenue, and company purpose. Companies in the research that pursued strategic sustainability goals beyond compliance and efficiency saw bottom-line impacts such as greater EBIT, more revenues from innovation, and improved customer experience.…

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Building Enterprise AI Maturity 11:18

לפני 28 weeks11:18

11:18

Stephanie Woerner reads MIT CISR's December 2024 research briefing, which she co-authored with Peter Weill and Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_1201_EnterpriseAIMaturityModel_WeillWoernerSebastian. Abstract: With so much excitement and hype around AI, we pursued research that would help leaders make sense of the chaos and understand how enterprises create value with AI. This briefing describes the MIT CISR Enterprise AI Maturity model, which depicts four stages of enterprise AI maturity we identified based on a 2022 MIT CISR survey of 721 companies. We found that financial performance improved at each stage, and we pinpointed capabilities an enterprise needs as it progresses through the stages.…

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High-Performance Data Monetization 15:39

לפני 32 weeks15:39

15:39

Barb Wixom reads MIT CISR's November 2024 research briefing, which she co-authored with Cynthia Beath and Ja-Naé Duane. See the text version and related content at https://cisr.mit.edu/publication/2024_1101_HighPerformanceDataMonetization_WixomBeathDuane. Abstract: Top-performing organizations invest in three factors that amplify the financial impact of data monetization: CEO-level data leadership, data value management, and data lifecycle measurement. These high-performance factors establish an organizational culture conducive to maximized data monetization. This briefing defines the three factors and then illustrates them using a case study of technology and services company Wolters Kluwer.…

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Reflecting on 50 Years of MIT CISR—and What We’ve Learned 16:53

לפני 37 weeks16:53

16:53

Stephanie Woerner reads MIT CISR's October 2024 research briefing, which she co-authored with Peter Weill, Chris Foglia, and Dorothea Gray. See the text version and related content at https://cisr.mit.edu/publication/2024_1001_MITCISR50Years_WeillWoernerFogliaGray. Abstract: This briefing celebrates the 50th anniversary of the MIT Center for Information Systems Research (CISR). For 50 years MIT CISR has been a trusted partner of senior IT executives—both learning from them and helping them to create more value in their companies. In the past decade MIT CISR has broadened its engagement to top management teams, digital and data leaders, and boards of directors. Weaving together recollections from long-time business and academic colleagues with responses from a ChatGPT query, we describe the five pillars of MIT CISR’s reputation and include seven lessons learned over the years.…

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Managing the Two Faces of Generative AI 16:12

לפני 41 weeks16:12

16:12

Nick van der Meulen reads MIT CISR's September 2024 research briefing, which he co-authored with Barb Wixom. See the text version and related content at https://cisr.mit.edu/publication/2024_0901_GenAI_VanderMeulenWixom. Abstract: As generative AI (GenAI) becomes more prevalent, organizations are implementing it in two distinct ways: as broadly applicable tools to enhance individual productivity, and as tailored solutions to achieve strategic business objectives. Based on a series of three consecutive virtual roundtable discussions with data and technology executives on the MIT CISR Data Research Advisory Board, this briefing describes both approaches and highlights their unique challenges and management principles for success.…

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What’s Next: Top Performers Are Becoming Real-Time Businesses 15:38

לפני 46 weeks15:38

15:38

Peter Weill reads MIT CISR's August 2024 research briefing, which he co-authored with Elizabeth van den Berg, Jason Birnbaum, and Maxime de Planta. See the text version and related content at https://cisr.mit.edu/publication/2024_0801_RealTimeBusiness_WeillvanderBergBirnbaumdePlanta. Abstract: In a study with Insight Partners, we found that companies operating in the top quartile versus the bottom quartile of “real-time-ness” had more than 50 percent higher revenue growth and net margins—a huge premium. The top-quartile companies automated processes and enabled fast decisions by employees at all levels using trusted and easily accessible data. Real-time decision-making enables digital customer journeys that are more seamless, empowered employee experiences, and increased business agility. This briefing describes what it takes to become a real-time business. We dig into the performance premium and illustrate the journey of becoming a real-time business with a case study of United Airlines.…

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Achieving AI at Scale: Cemex’s Learning Journey 16:28

לפני 50 weeks16:28

16:28

Barb Wixom reads MIT CISR's July 2024 research briefing, which she co-authored with Ida Someh and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2024_0701_CemexScalingAI_WixomSomehBeath. Abstract: In recent years, large established organizations have been growing business value by increasing the volume of AI models they have in production, an activity we call scaling AI. MIT CISR research has identified that scaling AI is the result of a learning journey during which an organization learns how to deploy, proliferate, and industrialize AI models. Ideally, the organization builds data liquidity, develops workforce savviness, and leverages scarce resources along the way to achieve AI at scale, which is the state at which organizations cost effectively manage large volumes of interconnected models in production. In this briefing, we describe the AI scaling learning journey at Cemex, a large global construction materials company headquartered near Monterrey, Mexico.…

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Building a Platform Business Requires Balance—Lessons from Salesforce 17:03

לפני 1 year17:03

17:03

Martin Mocker reads MIT CISR's June 2024 research briefing, which he co-authored with Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_0601_SalesforcePlatformBusiness_MockerSebastian. Abstract: Platform business models have become highly popular; they are used by half of the world’s ten largest companies by market capitalization. The challenge for established companies is that running a platform business is different from running a product business. A platform business requires building an ecosystem of various constituents with differing interests: customers, the company’s internal product teams, and partners. Based on an in-depth case study of Salesforce Platform, this briefing illustrates one approach to balancing the interests of these constituents.…

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AI Is Everybody's Business 16:08

לפני 1 year16:08

16:08

Barb Wixom reads MIT CISR's May 2024 research briefing, which she co-authored with Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2024_0501_AIEverybodysBusiness_WixomBeath. Abstract: This briefing presents three principles to guide business leaders when making AI investments: invest in practices that build capabilities required for AI, involve all your people in your AI journey, and focus on realizing value from your AI projects. The principles are supported by the MIT CISR data monetization research, and the briefing illustrates them using examples from the Australia Taxation Office and CarMax. The three principles apply to any kind of AI, defined as technology that performs human-like cognitive tasks; subsequent briefings will present management advice distinct to machine learning and generative tools, respectively.…

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Resolving Workforce Skills Gaps with AI-Powered Insights 16:18

לפני 1 year16:18

16:18

Nick van der Meulen reads MIT CISR's April 2024 research briefing, which he co-authored with Olgerta Tona and Dorothy Leidner. See the text version and related content at https://cisr.mit.edu/publication/2024_0401_DigitalTalentTransformation_VanderMeulenTonaLeidner. Abstract: Ongoing digital transformation requires a workforce that is proficient in a wide variety of new skills. This briefing explores the use of AI in quantifying such proficiency, through a process known as skills inference. We introduce this concept by means of a case study of Johnson & Johnson, showing how skills inference can provide detailed insight into workforce skills gaps and thereby guide employees’ career development and leaders’ strategic workforce planning.…

MIT CISR

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Data Is Everybody's Business - From Chapter 1, improve-wrap-sell 0:58

לפני 2 years0:58

0:58

Barb Wixom, co-author of Data Is Everybody's Business: The Fundamentals of Data Monetization, reads excerpts from the book. Published in September 2023 by the MIT Press, Data Is Everybody's Business is a clear, engaging, evidence-based guide to monetizing data, for everyone from employee to board member. Most organizations view data monetization—converting data into money—too narrowly: as merely selling data sets. But data monetization is a core business activity for both commercial and noncommercial organizations, and, within organizations, it’s critical to have wide-ranging support for this pursuit. In Data Is Everybody’s Business, the authors offer a clear and engaging way for people across the entire organization to understand data monetization and make it happen. The authors identify three viable ways to convert data into money—improving work with data, wrapping products with data, and selling information offerings—and explain when to pursue each and how to succeed. Key features of the book: • Grounded in twenty-eight years of academic research,including nine years of research at the MIT Sloan Center for Information Systems Research (MIT CISR) • Definitions of key terms, self-reflection questions, appealing graphics, and easy-to-use frameworks • Rich with detailed case studies • Supplemented by free MIT CISR website resources (cisr.mit.edu) Ideal for organizations engaged in data literacy training, data-driven transformation, or digital transformation, Data Is Everybody’s Business is the essential guide for helping everybody in the organization—not just the data specialists—understand, get excited about, and participate in data monetization.…

MIT CISR

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Data Is Everybody's Business - From Chapter 1, what is data monetization? 0:52

לפני 2 years0:52

0:52

MIT CISR

1
Data Is Everybody's Business - From Chapter 1, who this book is for 0:46

לפני 2 years0:46

0:46

MIT CISR

1
Data Is Everybody's Business - From the Foreword, a testimonial from data leaders 1:17

לפני 2 years1:17

1:17

MIT CISR

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Future Ready? Pick Your Pathway for Digital Business Transformation 13:31

לפני 2 years13:31

13:31

Stephanie Woerner reads MIT CISR's September 2017 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2017_0901_DigitalPathways_WeillWoerner. Abstract: Just about every big old company is on a digital transformation journey, often without a playbook. In this briefing, we provide a digital transformation playbook—at least the first chapter. We answer the questions: what is digital business transformation, what percentage of firms have transformed, and how do they perform? We also share the four viable pathways for transformation and their pros and cons. As the goal for your company is not digital transformation, but rather business transformation using digital capabilities, we finish by providing some advice on how to choose a pathway that will help you achieve your business goals.…

MIT CISR

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Forget Strategy: Focus IT on Your Operating Model 13:51

לפני 2 years13:51

13:51

Stephanie Woener reads this MIT CISR research briefing from December 2005, which was authored by Jeanne Ross. See the text version and related content at https://cisr.mit.edu/publication/2005_12_3C_OperatingModels. Abstract: Most companies try to maximize value from IT investments by aligning IT and IT-enabled business processes with business strategy. But strategy rarely offers sufficiently clear direction for development of stable IT and business process capabilities. To make IT a proactive rather than reactive force in creating business value, companies should define an operating model. An operating model specifies the necessary level of business process integration and standardization for the company, defining critical IT and business process capabilities. This briefing explores how a company’s operating model guides IT investment and enhances business agility.…

MIT CISR

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Maturity Matters: How Firms Generate Value from Enterprise Architecture 11:49

לפני 2 years11:49

11:49

Stephanie Woener reads this MIT CISR research briefing from July 2004, which was authored by Jeanne Ross. See the text version and related content at https://cisr.mit.edu/publication/2004_07_2B_MaturityMatters. Abstract: To better serve customers and cut operating costs, firms are instituting enterprise-wide efforts to leverage synergies and reap economies of scale. CISR research indicates, however, that before firms can use IT strategically, they must learn how to make IT a strategic competency. A firm’s learning about the strategic role of IT can be represented in four stages of enterprise architecture maturity, with each stage compounding benefits for the firm. In this briefing we describe how firms capture and formalize the learning from each architectural stage so that they can benefit from the current stage and, if appropriate, migrate toward later stages.…

MIT CISR

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Building Data Monetization Capabilities that Pay Off 12:26

לפני 2 years12:26

12:26

Stephanie Woerner reads MIT CISR's November 2019 research briefing, which was authored by Barb Wixom and Killian Farrell. See the text version and related content at https://cisr.mit.edu/publication/2019_1101_DataMonCapsPersist_WixomFarrell. Abstract: Data monetization—the direct or indirect conversion of data and analytics into financial returns—represents a key source of economic value for companies in the digital economy. This briefing draws on findings from an MIT CISR data monetization survey of 315 executives, sharing insights regarding the current state of data monetization capabilities and their impact on data monetization performance. The briefing explains that data monetization capabilities are evolutionary and specific to the monetization approach, which means that digital leaders must be persistent and purposed as they make capability investments.…

MIT CISR

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Becoming Future Ready Requires Organizational Explosions 12:52

לפני 2 years12:52

12:52

Stephanie Woerner reads MIT CISR's August 2018 research briefing, which she co-authored with Peter Weill and Nick van der Meulen. See the text version and related content at https://cisr.mit.edu/publication/2018_0801_PathwaysExplosions_WeillVanderMeulenWoerner. Abstract: Many companies plan to achieve breakthrough performance via digitally enabled business transformation. They are now in the middle of the hard work of execution—implementing the difficult organizational changes needed to succeed. We call these changes “organizational explosions” because that’s what they feel like; they are significant, disruptive changes that affect most of a company’s customers, employees, and partners. In this briefing we share insights from the digital transformation journeys of companies in our research and we describe the four organizational explosions. We also highlight the impressive differences we observed in performance when we grouped these companies by whether they had completed more or less than 50% of their journey.…

MIT CISR

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Five Building Blocks of Digital Transformation 13:37

לפני 2 years13:37

13:37

Stephanie Woerner reads MIT CISR's June 2018 research briefing, which was authored by Jeanne Ross, Martin Mocker, and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2018_0601_BuildingBlocks_RossMockerBeath. Abstract: Established companies face daunting changes as they attempt to introduce digitally inspired customer value propositions. MIT CISR research has identified a set of five building blocks that develop assets essential to delivering digital value propositions. This briefing describes the five building blocks and the practices and tools established companies are relying on to develop their digital assets.…

MIT CISR

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Data Sharing 2.0: New Data Sharing, New Value Creation 14:10

לפני 2 years14:10

14:10

Stephanie Woerner reads MIT CISR's October 2020 research briefing, which was authored by Barb Wixom, Ina Sebastian, and Robert Gregory. See the text version and related content at https://cisr.mit.edu/publication/2020_1001_DataSharing_WixomSebastianGregory. Abstract: MIT CISR research has found that interorganizational data sharing is a top concern of companies; leaders often find data sharing costly, slow, and risky. Interorganizational data sharing, however, is requisite for new value creation in the digital economy. Digital opportunities require data sharing 2.0: cross-company sharing of complementary data assets and capabilities, which fills data gaps and allows companies, often collaboratively, to develop innovative solutions. This briefing introduces three sets of practices—curated content, designated channels, and repeatable controls—that help companies accelerate data sharing 2.0.…

MIT CISR

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Replatforming the Enterprise 15:01

לפני 2 years15:01

15:01

Stephanie Woerner reads MIT CISR's July 2020 research briefing, which she co-authored with Peter Weill and Michael Harte. See the text version and related content at https://cisr.mit.edu/publication/2020_0701_Replatforming_WeillWoernerHarte. Abstract: Leaders are preparing their enterprises to be Future Ready. Whichever pathways are followed, there is typically a technology hurdle: the systems, data, and processes in the enterprise aren’t fit for becoming Future Ready. Therefore, the enterprise has to replatform, to get from the current “silos and spaghetti” set of systems to a set of Future-Ready platforms. We found four distinct approaches to enterprise replatforming—building an API layer, filling gaps with a partial replacement, migrating to a new Future-Ready platform, or undertaking a core replacement. This briefing will describe and illustrate each approach with an example from financial services, and discuss the financial performance findings.…

MIT CISR

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The Employee Experience of Digital Business Transformation 13:09

לפני 2 years13:09

13:09

Stephanie Woerner reads MIT CISR's January 2020 research briefing, which was authored by Nick van der Meulen and Kristine Dery. See the text version and related content at https://cisr.mit.edu/publication/2020_0101_PathwaysEX_MeulenDery. Abstract: MIT CISR research has shown that senior leaders expect that digital transformation efforts will significantly affect 67 percent of employees. After all, it’s employees who have to adopt new systems, data, processes, and habits to deliver on the transformation. This briefing outlines just how employees are affected, by describing the employee experience along four distinct transformation pathways. We found that employees suffer from increased work complexity when companies follow pathways that prioritize developing customer-oriented capabilities over operational capabilities. Companies can improve their employee experience by first developing a foundation of required operational capabilities, or by doing so in small iterations by alternating with corresponding customer-oriented capabilities.…

MIT CISR

1
What Is Data Monetization? 15:25

לפני 2 years15:25

15:25

Barb Wixom reads MIT CISR's August 2023 research briefing, which she co-authored with Cynthia Beath and Leslie Owens. See the text version and related content at https://cisr.mit.edu/publication/2023_0801_DataMonetization_WixomBeathOwens. Abstract: Our forthcoming book, Data is Everybody’s Business: The Fundamentals of Data Monetization, is mainly about how to create value from data, but for data monetization to occur, any value you create must be realized. Realizing value from data is about converting value created—efficiency or customer value—into money or getting money directly from data by selling it. In this briefing we define the concept of data monetization as it is used throughout the book and describe how to generate financial returns from improving work, wrapping products with data-fueled features and experiences, and selling information solutions.…

MIT CISR

1
Unlocking New Digital Value 15:30

לפני 2 years15:30

15:30

Stephanie Woerner reads MIT CISR's July 2023 research briefing, which she co-authored with Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2023_0701_UnlockingValue_WeillWoerner. Abstract:The top-performing companies on growth in our MIT CISR study used four distinct organizational levers to unlock value. We found that the companies in the top quartile of effectiveness at performing organizational surgery using these four levers were also top financial performers, growing 12 percentage points above their industry average; and leaders in innovation, with 45 percent of their annual revenue coming from new products introduced in the last three years. In this briefing we describe the four levers and illustrate them with examples from financial services companies ANZ and Standard Bank Group.…

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Generating Momentum in Digital Business Transformations