CEO of Hiscox: From biscuit factory to billion pound insurance business

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Episode Guest

Meet Aki Hussain, Group CEO at Hiscox.

Aki joined Hiscox in 2016 as Chief Financial Officer for the Hiscox Group, before becoming Group Chief Executive Officer in January 2022. Prior to joining Hiscox, Aki held a number of senior roles in financial services, telecoms and media. He spent seven years at Prudential plc, latterly as Chief Financial Officer for Prudential UK and Europe. He was Finance Director for the Consumer Bank division at Lloyd’s Banking Group until 2009 and prior to that was Finance Director for the Consumer division of ntl (now Virgin Media). Aki is a Chartered Accountant, having trained with KPMG.

Episode Timestamps

00:00 The Value of Problem Solving

02:30 Career Journey: From Waiter to CEO

06:48 The Importance of Gaining Experience

11:01 Building Connections and Networking

14:37 Taking Risks and Seizing Opportunities

18:30 Transitioning from Banking to Insurance

24:50 Demystifying Insurance for the Next Generation

28:52 The Future of Insurance and Customer Experience

32:56 Life Lessons from a CEO

Episode Partner

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