

בחסות
Struggling with bad reviews? Don’t panic! We’ll guide you on how to professionally respond to unhappy clients, turn negative experiences into learning opportunities, and protect your lash business reputation.
👉 Whether you’re a lash artist, salon owner, or beauty business entrepreneur, this episode is packed with must-know strategies to help you thrive in the industry.
🔔 Don’t forget to like, comment, and subscribe for more lash business tips!
💡 Topics Covered:
✔️ How to professionally respond to negative reviews
✔️ Turning 1-star reviews into loyal clients
✔️ The do’s & don’ts of handling customer complaints
✔️ Building a strong online reputation for your lash business
00:33 Introduction to Not Just Lashes
00:47 Handling Reviews and Miscommunications
04:08 Importance of Communication with Clients
10:19 Review Analysis and Owner Responses
24:08 Customer Confrontation Escalates
24:57 Handling Negative Reviews Professionally
26:48 Effective Communication with Clients
29:42 Personal Experiences with Client Issues
31:39 Learning from Negative Feedback
33:53 Dealing with Difficult Clients
41:41 Preventative Measures for Client Satisfaction
📌 Let’s connect! Drop a comment below: What’s the worst review your salon has ever received? How did you handle it? 👇
✨ Follow us for more lash biz tips:
📸 Instagram: Notjustlashespodcast
🎤 Listen on Spotify/Apple Podcasts: Not Just Lashes: The Good, Bad, and Ugly
🔥 #LashBusiness #LashSalon #BeautyBusiness #LashArtist #LashExtensions #SalonMarketing #YelpReviews #ClientRetention #LashBoss #EntrepreneurLife #SmallBusinessTips #LashTech #BusinessGrowth
44 פרקים
Struggling with bad reviews? Don’t panic! We’ll guide you on how to professionally respond to unhappy clients, turn negative experiences into learning opportunities, and protect your lash business reputation.
👉 Whether you’re a lash artist, salon owner, or beauty business entrepreneur, this episode is packed with must-know strategies to help you thrive in the industry.
🔔 Don’t forget to like, comment, and subscribe for more lash business tips!
💡 Topics Covered:
✔️ How to professionally respond to negative reviews
✔️ Turning 1-star reviews into loyal clients
✔️ The do’s & don’ts of handling customer complaints
✔️ Building a strong online reputation for your lash business
00:33 Introduction to Not Just Lashes
00:47 Handling Reviews and Miscommunications
04:08 Importance of Communication with Clients
10:19 Review Analysis and Owner Responses
24:08 Customer Confrontation Escalates
24:57 Handling Negative Reviews Professionally
26:48 Effective Communication with Clients
29:42 Personal Experiences with Client Issues
31:39 Learning from Negative Feedback
33:53 Dealing with Difficult Clients
41:41 Preventative Measures for Client Satisfaction
📌 Let’s connect! Drop a comment below: What’s the worst review your salon has ever received? How did you handle it? 👇
✨ Follow us for more lash biz tips:
📸 Instagram: Notjustlashespodcast
🎤 Listen on Spotify/Apple Podcasts: Not Just Lashes: The Good, Bad, and Ugly
🔥 #LashBusiness #LashSalon #BeautyBusiness #LashArtist #LashExtensions #SalonMarketing #YelpReviews #ClientRetention #LashBoss #EntrepreneurLife #SmallBusinessTips #LashTech #BusinessGrowth
44 פרקים
Player FM סורק את האינטרנט עבור פודקאסטים באיכות גבוהה בשבילכם כדי שתהנו מהם כרגע. זה יישום הפודקאסט הטוב ביותר והוא עובד על אנדרואיד, iPhone ואינטרנט. הירשמו לסנכרון מנויים במכשירים שונים.