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190. How to Create Loyal Customers, Repeat Buyers, and Referrals (without spending a dime)
Manage episode 396119846 series 2950913
תוכן מסופק על ידי Sam Vander Wielen. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Sam Vander Wielen או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Welcome to a fresh perspective on client relationships, inspired by an unlikely source: Olive Garden's customer service philosophy. Let’s delve into why treating clients like family isn't just a feel-good tactic, but a strategic approach that can revolutionize your business. We explore how creating a warm, welcoming environment for clients, akin to the family-style service of Olive Garden, can lead to building a loyal customer base, enhancing client lifetime value, and fostering invaluable word-of-mouth referrals.
In this episode, you’ll hear…
- The importance of family-style customer service.
- Strategies for enhancing client lifetime value.
- The role of word-of-mouth referrals in business growth.
- Balancing exceptional service with practical business management.
- Creating a community among clients for sustained success.
Click here to find the full show notes and transcript for this episode.
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Produced by NOVA Media
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