#154 - Business Cost Management and Sustainable Home Service Growth

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

In this episode of Owned and Operated, John Wilson welcomes Luke Weiden from Deljo Heating and Cooling. They discuss the importance of profitability in business sustainability and strategies for operating more efficiently. Luke shares his experience in partnering with Heartland Home Services, his approach to cost management, and the significance of leadership development. They’ll talk about field efficiency, head count reduction, and optimizing service calls. They also explore how improving financials can support growth while driving high revenue per employee.

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Episode Hosts: 🎤
John Wilson: @WilsonCompanies on X
Jack Carr: @TheHVACJack on X

Episode Guest:
Luke Weiden: On LinkedIn
Learn More About Deljo Heating and Cooling
A SPECIAL THANKS TO HATCH
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

פרקים

1. Introduction to Profit and Efficiency (00:00:00)

2. Get with Service Scalers (00:00:24)

3. Luke’s Background and Deljo's History (00:01:21)

4. Growth and Efficiency Strategies (00:03:41)

5. Focus on Profitability and Efficiency (00:07:25)

6. Cost-Saving Measures (00:10:02)

7. Field Performance and Revenue Management (00:18:28)

8. Daily Metrics and KPIs (00:21:28)

9. Adopting New Tools: Hatch (00:25:07)

10. Growth Strategies and Challenges (00:25:42)

11. Leadership Development and Team Alignment (00:28:45)

12. Optimizing Costs (00:37:15)

13. Final Thoughts (00:43:29)