The Computer Repair Podcast #324 – Should You Use an RMM?

Podnutz – The Computer Repair Podcast

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

John Dubinsky from Maven Group

Paco Lebron from ProdigyTeks

Adam Carpenter from IT Professionals of Iowa

Computer Repair Podcast #324 Video

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Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.

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Sept 20th-22nd 2019

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God Bless Eric Arduini and his family.

Rest In Peace Eric. Keep up the good fight.

Help Eric Arduini and family

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Free Forms to help you in your I.T. Business

John TIP

Quick Tips For Your Summer BBQ

BOOK TIP: It Doesn’t Have to Be Crazy at Work

It is going to happen:

Continuum – Massive Hack Hits Continuum MSPs, End Clients

SolarWinds – Solarwinds sends customers each other’s’ complete client lists

Ninja – MSP Tool Provider Ninja RMM Had A Sales Email Hacked That Did Not Appear to Have 2FA Turned On

TeamViewer – TeamViewer Confirms Undisclosed Breach From 2016

Connectwise – ConnectWise plugin flaw exploited in ransomware attacks on MSPs

Kaseya – Kaseya VSA Vulnerability Exploited by Cryptocurrency Mining Attack

Some Hope????

LogMeIn – LogMeIn accounts hacked? Update your password now

**As part of its security measures, LogMeIn cross-checked the login credentials of its customers against a list that contained the stolen passwords from those breaches. And, as a result, customers that appeared to have used the same password were prompted to reset it immediately.

(Basecamp and other have done this)

Recent News

Webroot has made two-factor authentication mandatory as attackers continue to target MSP software platforms in a bid to spread ransomware across end-customer systems, the cybersecurity company confirmed to ChannelE2E and MSSP Alert.

Kaseya weaponized to deliver sodinokibi ransomware

Hackers Hit MSP Software to Launch Ransomware Attacks

Ransomware gang hacks MSPs to deploy ransomware on customer systems

6 Ways That Your RMM or PSA Tools Can Be Compromised

Basics:

How hard is it for you, your employees and or others to get into your platforms?

• Password Requirements?
• 2FA
• Plugins, connections, APIs – all secure?

Once you are in your RMM platform, how hard is it to perform tasks?

• One click to connect to endpoints?
• Can all users run all tasks?

Don’t be a crappy customer. Get your own house in order.

Music By Jim Holley