Deep Dive into Thierry Cools's LinkedIn Insights: Automation, Integration, and Business Transformation

PSE Digital Deep Dive: Epicor Kinetic, SugarCRM, Automation, and Beyond

In this episode of PSE Digital Deep Dive, we take a closer look at the recent LinkedIn posts by Thierry Cools, founder of Platinum Services Europe (PSE), and delve into his innovative approaches to business automation and process integration. Thierry shares highlights from his posts, providing deeper insights into key topics, including:
Seamless Integration Across Platforms: Explore how Thierry uses Automation Studio powered by Workato to connect systems like SugarCRM and Epicor Kinetic, automating workflows and capturing meeting outcomes from Teams or Zoom, categorised through AI and integrated into CRM.
Real-Time Analytics for Informed Decision-Making: Learn how Thierry utilizes Grow for Kinetic to create powerful, real-time dashboards, combining BAQ data with multiple sources. Discover his demonstration dashboards for Epicor Kinetic 2024.2, designed to provide actionable insights into financial, operational, and sales metrics.
Low-Code/No-Code Solutions: Thierry discusses the advantages of low-code/no-code tools, empowering businesses to build automation solutions with ease, streamlining processes, and enabling non-technical users to take charge of data integration.
Engagement and Networking: Thierry reflects on his participation in industry events, such as the SugarCRM Partner Day and Epicor Users Group (EUG), sharing the importance of staying connected and continuously learning about the latest trends and technologies.
Join us for a deep dive into the strategies and tools discussed in Thierry’s LinkedIn posts, and discover how PSE is driving innovation in automation and digital transformation.
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