Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

Decoder with Nilay Patel

Panos Panay is in charge of devices and services at Amazon — that's everything from Alexa and Kindle to Ring, Eero, and even the Project Kuiper satellite internet service that's meant to compete with Starlink.

He's led the team through giving Alexa a big AI infusion which is what drew him to Amazon after nearly 20 years with Microsoft. Like so many folks in tech, he sees AI as a platform shift that will change the way we use computers.

Fair warning: We talk about Alexa a lot in this one, so you might want to go mute your Alexa device mics now.

Links:

• With Alexa Plus, Amazon finally reinvents its best product | Verge
• The future of the Kindle with Panos Panay | Vergecast
• Amazon announces AI-powered Alexa Plus | Verge
• All of the announcements from Amazon’s Alexa Plus event | Verge
• Alexa Plus arrives with promise but plenty of questions | Verge
• Amazon Leadership Principles | Amazon
• How Amazon runs Alexa, with Dave Limp (2021) | Decoder
• Alexa loses her voice | YouTube
• Humane is shutting down the AI pin | Verge
• Mike Krieger wants to build AI products that are worth the hype | Verge

Transcript: https://www.theverge.com/e/621232

Credits:

Decoder is a production of The Verge and part of the Vox Media Podcast Network.

Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.

The Decoder music is by Breakmaster Cylinder.

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