336: Blending AI Into Retail Operating Models

Retail Transformation Show with Oliver Banks

AI seems to be everywhere - events, suppliers, press, work meetings. In terms of exposure, we've seen a huge surge. But when it comes to embedding AI into retail operating models, most organisations are still finding their feet. The real opportunity lies not in flashy tools or futuristic hype, but in using AI to enhance decision-making, sharpen execution, and empower teams. The value is in the simple and scalable, rather than the sexy. In this episode, we explore how AI can blend into your operating model and business to amplify what you're best at.

Listen to this episode and hear:

• Why reframing AI as augmented intelligence unlocks its real value in retail operations.
• Areas where AI is already augmenting retail operations in leading companies.
• Four principles to help you and your organisation to embrace AI more effectively.

Show notes are at www.obandco.uk/336.