Empathy and Data - Managing Vulnerability Complexity

RO-AR.com : Numbers, Nuances & Observations

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How to get your confidence back 41:05

לפני 20 weeks41:05

הפעל מאוחר יותר

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41:05

When negative feedback shakes your confidence, it can be difficult to get back to feeling like yourself at work. In this episode, Anne and Frances help a struggling listener who has spent years toning herself down in the workplace after being told that she was too assertive — now, she feels that her modest approach is holding her back. Together, they use Anne and Frances’s “trust triangle” framework to explore how empathy, authenticity, and logic can help you rebuild confidence and trust with your colleagues, and share helpful confidence hacks for getting comfy with discomfort. What problems are you dealing with at work? Text or call 234-FIXABLE or email fixable@ted.com to be featured on the show. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Want to help shape TED’s shows going forward? Fill out our survey ! Hosted on Acast. See acast.com/privacy for more information.…

לפני שנה 34:14

MP3•בית הפרקים

A discussion with Andrew Gething, Founder and Managing Director of MorganAsh, on the challenges of managing customer vulnerability across financial services and other sectors.

The conversation explores how vulnerability management has evolved—from simplistic flagging to more nuanced, data-driven, and empathetic approaches—and highlights operational, regulatory, and technological barriers.

It also delves into the FCA’s Consumer Duty, the role of AI, and how firms can use customer understanding to drive both compliance and strategic advantage.

More insights and videos at https://www.ro-ar.com

144 פרקים

#Business #ROStrategy #Tech #MBA #Business News #News

Empathy and Data - Managing Vulnerability Complexity

RO-AR.com : Numbers, Nuances & Observations

published לפני שנה

שתפו

MP3•בית הפרקים

A discussion with Andrew Gething, Founder and Managing Director of MorganAsh, on the challenges of managing customer vulnerability across financial services and other sectors.

It also delves into the FCA’s Consumer Duty, the role of AI, and how firms can use customer understanding to drive both compliance and strategic advantage.

More insights and videos at https://www.ro-ar.com

144 פרקים

#Business #ROStrategy #Tech #MBA #Business News #News

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Empathy and Data - Managing Vulnerability Complexity