Being the adult in the room, Field Agent’s Rick West

Authentically Successful

“I think we’ve learned pretty quickly that we can do work remote. (But) It is difficult to lead and it is difficult to be the leader you need to be without being around the leaders you’re going to replace,” Rick West says, “I think you’ll have a whole wave of people upset that they’re not the next partner…because they were in California on a beach doing amazing work but someone else was there around and available and they’re going to get those opportunities.”

Rick co-founded Field Agent, a marketplace that provides B2B retail solutions through mobile research and retail data collection. Rick dives into how his company functions and talks about their most recent creation of “Plum Marketplace” to speed up and transform the process of purchasing services.

Field Agent was originally created as a tool for the larger product and eventually, they decided to focus in and scale it. You’ll hear how the economy at the time inspired people to start using their product.

In this episode, Carol and Rick discuss the swiftly changing technology in the industry and how Field Agent works to keep up with it. Rick discusses areas in his company’s growth that he would have approached differently in hindsight.

Learn more about Rick West and Field Agent.

You can find more information on all our episodes at Vertical Elevation, and you can find Carol on LinkedIn, Twitter, and YouTube.