#196 - Hospitality Meets Imran Hussain - Bold Moves and Lifelong Learning

Hospitality Meets... with Phil Street

Episode Overview:

This week I was lucky enough to grab some time with for an entertaining and insightful conversation with the eminently engaging Imran Hussain, the innovative Chief Marketing Officer of Chateau Denmark (https://www.chateaudenmark.com). This episode of “Hospitality Meets” sheds light on the quirky, unpredictable, and exciting world of hospitality, capped with laughter and memorable anecdotes.

Episode Highlights:

• Behind-the-Scenes Comedy
• : Imran shares a hilarious story of his early career mishap, where he printed "canopies" instead of "canapés" on 3,000 invitations, teaching him a lifelong lesson on attention to detail.
• Energetic Conversation
• : The banter between Phil and Imran is infectious, from joking about creating a superhero squad named “Superheroes of Stupidity” to witty remarks about Shoreditch's dynamic past and transformation.
• Charisma and Passion
• : Passionate about architecture and community, Imran shares his heartfelt reflections on the evolution of Kings Cross and his latest ventures at Chateau Denmark, turning historic spaces into modern, culturally rich hospitality experiences.

Key Takeaways:

The Art of Learning from Mistakes:

• Imran's story about the "canapés" mishap remains a stellar example of humility and owning one’s mistakes. It’s a reminder that errors, no matter how embarrassing, are invaluable learning moments in one's career.

Innovative and Ageless Hospitality:

• The shared philosophy that hospitality is not just a job but a calling shines through. Imran and Phil both echo the importance of embracing the unpredictability, ongoing learning, and excitement that come with creating exceptional guest experiences.

Community and Cultural Integration:

• Imran’s vivid storytelling about projects like Chateau Denmark and The Pilgrim reveals his dedication to creating hospitality spaces that respect and enhance their neighbourhood's essence, emphasising the deep interconnection between a hotel and its surrounding community.

Don’t Miss:

• Phil’s visit to Chateau Denmark
• : Get first-hand insights into what makes this place uniquely captivating.
• Imran’s Career Influences
• : Discover how a coffee table book and a general manager named Michael changed the trajectory of Imran’s career.
• Humorous Reflections
• : Enjoy the contagious laughter and light-hearted exchanges that make this episode a treat to listen to.

Stay tuned for more enlightening conversations every Wednesday at 08:00 p.m. on your favorite podcast platform!

Listen and Subscribe:

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Get ready to laugh, learn, and be inspired by the incredible journey of Imran Hussain in this week's episode of “Hospitality Meets”!

The Guest

Imran Hussain is the Chief Marketing Officer at Chateau Denmark

Instagram - @imran_hussain

Chateau Denmark - @chateaudenmark

The Sponsor

Today’s episode comes to you in partnership with RotaCloud, the people management platform for shift-based teams.

RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.

It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.

Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/phil

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