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Improving CX with Customer Feedback
Manage episode 298791649 series 2927093
תוכן מסופק על ידי Zoho CRM. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Zoho CRM או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Debbie Akwara (CEO, Niche CX Group) joins us on our third episode to dive into how Zoho CRM has helped Niche Customer Experience Group, a customer success startup based out of Nigeria and West Africa with executing its customer-centric vision.
Niche Customer Experience Group is Nigeria and West Africa's first integrated boutique customer experience management service and solution provider. With a trio of businesses i.e. CX consulting, CX training and CX digital solutions, they work with organizations to help them; understand their customers better, build customer-centric capabilities and improve customer experience when customers buy, use or share their products/services.
Niche Customer Experience Group aims to grow West African businesses one customer experience at a time. Visit their website to know more.
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Host: Kassanndra M.R., Senior Product Marketer, Zoho CRM
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