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תוכן מסופק על ידי Dwayne Kerrigan. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Dwayne Kerrigan או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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Chris Nowinski is a former football player at Harvard University and professional wrestler with WWE, World Wrestling Entertainment. After enduring a career-ending head injury, Chris has dedicated his professional life to serving patients and families affected by brain trauma, particularly Chronic traumatic encephalopathy, or CTE, a progressive neurodegenerative disease that develops after repeated head injuries. Jay and Chris discuss the state of head injuries in American athletics, the difference between advocating for head safety at youth and professional levels, Chris’ newest research, and much more. Episode Chapters (00:00) Intro (00:50) changes in the culture around concussions in the past two decades (02:39) padded helmet technology (03:55) concussion reporting in the NFL (10:35) Chris’ career path and concussion history (14:52) connecting with activists who haven’t themselves suffered a traumatic brain injury (17:42) SHAAKE - a new sign to identify concussions (20:53) Unions can help players advocate for safety policies (23:10) final thoughts and goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/…
תוכן מסופק על ידי Dwayne Kerrigan. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Dwayne Kerrigan או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Welcome to "The Business of Doing Business" hosted by Dwayne Kerrigan. Dwayne has navigated the business world for over 35 years, owning close to 30 businesses in 12 distinct industries. Today, entrepreneurship often seems more about glitz, glamour, and a celebrity venture. On this podcast, Dwayne collaborates with overlooked but accomplished entrepreneurs, delving into their journeys of forging exceptional enterprises. Join them as they share their personal journeys, lessons learned, and strategies that keep them moving forward. Let’s celebrate the true essence of entrepreneurship and inspire the next wave of business trailblazers.
תוכן מסופק על ידי Dwayne Kerrigan. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Dwayne Kerrigan או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Welcome to "The Business of Doing Business" hosted by Dwayne Kerrigan. Dwayne has navigated the business world for over 35 years, owning close to 30 businesses in 12 distinct industries. Today, entrepreneurship often seems more about glitz, glamour, and a celebrity venture. On this podcast, Dwayne collaborates with overlooked but accomplished entrepreneurs, delving into their journeys of forging exceptional enterprises. Join them as they share their personal journeys, lessons learned, and strategies that keep them moving forward. Let’s celebrate the true essence of entrepreneurship and inspire the next wave of business trailblazers.
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The Business of Doing Business with Dwayne Kerrigan
In this deeply moving and insightful episode of The Business of Doing Business, host Dwayne Kerrigan sits down with Jessica Janzen, a speaker, author, philanthropist, and coach who has dedicated her life to bringing the joy. Jessica shares her extraordinary journey of resilience—from experiencing bullying and battling mental health struggles to facing the heartbreaking loss of her son, Lewiston, to spinal muscular atrophy. Despite unimaginable pain, Jessica embraced a mindset shift that led her to create the Love for Lewiston Foundation, raise over $3 million for research and support, and become a beacon of joy for others. Through this candid conversation, she and Dwayne explore the power of perspective, the importance of mental and physical health, and how choosing joy—even in the darkest times—can transform lives. Join us as Jessica offers practical steps on how to build a life filled with meaning, connection, and purpose, whether in business or in personal life. Don’t press pause on this one—this episode is packed with invaluable wisdom that can truly change the way you approach challenges. Timestamps & Key Moments: [00:00:00] – Jessica’s philosophy: “Instead of a pity party, we had a dance party.”. [00:05:00] – Jessica’s journey: From struggling in school to building an impact-driven life. [00:09:00] – The moment everything changed: Lewiston’s diagnosis and Jessica’s decision to “bring the joy.” [00:14:00] – Lessons in perspective: The profound realization that movement and health are gifts. [00:18:00] – Rewriting your story: How Jessica reinvented herself after years of feeling like she didn’t belong. [00:25:00] – The power of energy: How showing up authentically transforms connections and opportunities. [00:30:00] – The role of fitness in mental and emotional well-being. [00:37:00] – Serving others: How helping someone else can shift your entire mindset. [00:42:00] – The battle with negative thoughts: How our brains search for evidence and how to train them differently. [00:50:00] – One powerful question to change your mindset before bed: "What worked today?" [00:54:00] – Finding purpose in the smallest things—why joy is often found in the ordinary. [01:00:00] – Final thoughts: The importance of perspective and gratitude in business and life. Notable Quotes: “It takes just as much time to see the good as it does to see the bad.” – Jessica Janzen “If you feel like you don’t belong, start showing up as the person you want to be around.” – Jessica Janzen Resources Mentioned in This Episode: 📖 Jessica Janzen’s Book – Bring the Joy https://a.co/d/d9P4u75 📚 Book Recommendation Change Your Brain Every Day by Dr. Daniel Amen https://a.co/d/3XWVP1N Leveling Up by Ryan Leak https://a.co/d/3XWVP1N 🏥 Jessica’s Nonprofit – Love for Lewiston Foundation (Supporting SMA research and families) https://www.loveforlewiston.com/ If you found value in this episode, please share it with someone who could benefit from Jessica’s incredible story. Subscribe to The Business of Doing Business podcast for Part 2 of this conversation, where we’ll dive even deeper into the ways joy can fuel success in business and life. 🎧 Listen next week for Part 2! Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In Part 2 of our conversation with Alan Stein Jr. , we take a deep dive into elite performance principles that apply to business, sports, and life . Alan shares the three key pillars of success —mastering fundamentals, balancing confidence with humility, and focusing on the process over outcome. He also introduces the "Next Play Mentality" , a game-changing mindset that helps high performers stay locked in, bounce back from setbacks, and consistently improve. If you're struggling with execution , overcomplicating success , or letting past failures hold you back , this episode is packed with practical takeaways to help you move forward and level up. Timestamps & Key Topics: [00:00:00] Setting Big Goals Without Fear of Failure Alan shares why he sets ambitious goals and is okay with missing them How to reframe failure as a learning opportunity [00:02:00] The 3 Pillars of High Performance 1️ Mastering the Fundamentals – Why the best never get bored with the basics 2️ Confidence + Humility – Earn confidence through preparation, but stay coachable 3️ Process Over Outcome – Stop obsessing over goals; focus on small daily actions [00:06:00] Complexity Undermines Execution Why making things too complicated leads to inaction How simplifying habits (like a 15-minute walk) can lead to massive transformation [00:12:00] Why People Struggle to Execute Simple Actions The comparison trap —why people set unrealistic goals How society sells complexity and why the basics aren’t monetizable [00:19:00] Want to Be Great? Do the Verb! The difference between wanting success and doing the work "If you want to be an author, you have to write." [00:32:00] The "Next Play Mentality" How elite athletes forget mistakes instantly and focus on execution Why carrying negativity from past failures hurts future performance How business leaders and entrepreneurs can apply this to sales, leadership, and daily decisions [00:37:00] Next Play on a Macro Level: Life Transitions Applying the next play mindset to career shifts, relationships, and setbacks Moving forward after adversity rather than dwelling on what’s lost [00:41:00] Final Thoughts & How to Connect with Alan Why listening is the most underrated skill in business & relationships Alan shares how to reach out to him directly Key Takeaways: Simplicity wins. Complexity kills execution —the best stick to the basics. Earn your confidence. Keep your humility . Preparation and self-discipline create real belief in yourself . Focus on the process. Small daily actions lead to long-term success . Next play. Stop dwelling on failures —focus on the next action that moves you forward. Want to be great? Do the work. Success isn’t about wanting it , it’s about doing it consistently . Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this episode of The Business of Doing Business , Dwayne Kerrigan welcomes Alan Stein Jr., a former basketball performance coach turned corporate keynote speaker and author. Alan shares powerful insights from his journey, including lessons learned from working with elite athletes like Kobe Bryant, Kevin Durant, and Steph Curry, and how those lessons apply to business and life. Alan and Dwayne dive deep into overcoming limiting beliefs, developing an abundance mindset, and shifting perspectives on failure. Alan also discusses his "new operating system" for success, blending confidence with humility, and why focusing on the fundamentals is key to high performance. Whether you're an entrepreneur, leader, or someone seeking personal growth, this episode offers actionable insights to elevate your game. https://alansteinjr.com/ Timestamps & Key Discussion Points: [00:00:00] – Introduction & Setting the Stage Alan’s approach to setting lofty goals without fear of failure Dwayne introduces Alan Stein Jr. and his impressive background [00:04:00] – The Power of Gratitude & Perspective Alan reflects on his journey and why he believes his best days are ahead The importance of constantly evolving in business and life [00:09:00] – Shifting from a Success Mindset to a Fulfillment Mindset The transition from external validation to internal fulfillment Defining success through quality of life, not just financial metrics [00:14:00] – Breaking Free from an Old Operating System Alan's past struggles with a scarcity mindset, self-doubt, and limiting beliefs How changing his approach to failure and setbacks changed his trajectory [00:22:00] – Scarcity vs. Abundance Mindset The importance of surrounding yourself with the right people How to cultivate an abundant mindset in business and personal life [00:30:00] – The Power of Curating Your Information Diet How social media algorithms reflect your mindset and habits Tips for controlling your media consumption to improve mental health [00:39:00] – Lessons from Elite Athletes: The 3 Pillars of Success Mastering the Fundamentals – Why the best never get bored with the basics Balancing Confidence & Humility – How great performers stay coachable Process Over Outcome – The importance of focusing on small, daily actions [00:43:00] – Closing Thoughts & Final Advice How small mindset shifts can create massive long-term impact The ripple effect of personal growth on those around you Key Takeaways: Reframe Failure as Growth – Instead of fearing failure, treat it as a learning opportunity. Develop an Abundance Mindset – Avoid limiting beliefs and surround yourself with people who uplift and inspire. Success is Built on Fundamentals – Whether in sports, business, or life, mastering the basics is the foundation of excellence. Focus on the Process, Not Just the Goal – Achievements come from consistently executing small, high-impact actions. Control Your Inputs – What you consume (books, social media, conversations) directly influences your mindset and success. "The best never get bored with the basics." – Alan Stein Jr. Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this second part of the conversation with Rod Khleif, the discussion dives deeper into specific real estate investment strategies, the power of mindset in overcoming setbacks, and the importance of self-reflection in personal growth. Rod shares detailed insights about wholesaling, house hacking, and how young investors can get started in real estate. He also opens up about his personal journey of overcoming limiting beliefs and the specific steps he took to rebuild after losing $50 million in 2008. Key Takeaways Entry strategies for young investors include wholesaling, house hacking, and starting with multi-unit properties The importance of treating real estate investments as a business, not just property ownership Understanding market research and demographics when choosing investment locations The power of conscious self-reflection in overcoming limiting beliefs Specific steps for rebuilding after major setbacks: goal setting, decisive action, and gratitude The value of celebrating small wins and acknowledging progress Understanding the differences between residential and commercial financing Timestamps [00:00:00] - Introduction and discussion of first-time property investment [00:01:00] - Explanation of wholesaling in real estate [00:03:00] - Discussion of house hacking strategies [00:06:00] - Market research and location selection tips [00:09:00] - Property type considerations and investment strategy [00:12:00] - Wealth building strategies through real estate [00:15:00] - Rod's personal story of meeting the host [00:17:00] - Discussion of mindset and overcoming obstacles [00:20:00] - Deep dive into limiting beliefs and their origins [00:24:00] - The importance of gratitude and self-reflection [00:27:00] - Impact of limiting beliefs on business and personal life [00:29:00] - Lessons learned from the 2008 crash [00:34:00] - Final thoughts and contact information Notable Quote "If you can think as an investor on your first home and start your investment career, man, that's the way to go." - Rod Khleif "Life is about meaning. It doesn't matter what happens to you. Two people can have the same seemingly horrific event happen to them, and one comes out stronger, and another one comes out destroyed." - Rod Khleif "If you're not growing, you are dying. Period. If you're plateaued, you're dying. You need to be growing." - Rod Khleif "You need to drag it [limiting beliefs] out into the daylight when it pops up. You need to consciously look at it. And if you do, you'll recognize that it's BS." - Rod Khleif Resources Mentioned RodsLinks.com - Hub for all resources https://rodkhleif.com/ Rod's Virtual Bootcamp (Code: RODFRIEND) Recommended Research Websites: bestplaces.net datausa.io citydata.com census.gov Book Reference: "Think and Grow Rich" by Napoleon Hill Book Reference: "The Richest Man in Babylon" Rod's Podcast: "Lifetime Cashflow through Real Estate Investing" Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this episode, Dwayne sits down with Rod Khleif, a Dutch immigrant turned real estate mogul who has owned over 2,000 houses and thousands of apartment units. Rod shares his journey from humble beginnings to massive success, including losing $50 million in 2008 and rebuilding his empire. He provides valuable insights into multifamily real estate investing, the importance of mindset, and why giving back has been crucial to his success. The conversation covers everything from technical aspects of real estate investing to the psychological elements of success. Learn more at https://rodkhleif.com/ and https://rodkhleif.com/links/ Key Takeaways Success is 80-90% mindset and psychology Multifamily properties are valued based on net income, making them potentially more profitable than single-family homes Due diligence is critical - investigate thoroughly before investing Real estate investing is a team sport - different roles include analytics, relationship building, and asset management Education and mentorship are crucial - avoid "dabbling" in real estate Current market conditions (high interest rates, adjustable rate debt) are creating opportunities in multifamily real estate Giving back and creating value for others leads to greater success Timestamps [00:00:00] - Introduction and Rod's advice on investment education [00:01:00] - Host introduction and welcoming Rod Khleif [00:02:00] - Rod's background as a Dutch immigrant [00:03:00] - Early real estate experience and mother's influence [00:04:00] - Introduction to mindset importance and career progression [00:05:00] - Discussion of 2008 losses and podcast success [00:06:00] - Story about success, depression, and finding meaning [00:08:00] - Discussion of charitable work and fulfillment [00:14:00] - Information about Rod's bootcamp and resources [00:22:00] - Discussion of real estate tax benefits and valuation [00:27:00] - Explanation of cap rates and property classifications [00:31:00] - Detailed coverage of due diligence process [00:35:00] - Current market opportunities and challenges [00:38:00] - Team roles in multifamily real estate [00:41:00] - Discussion of mentorship and education programs [00:44:00] - Advice for young people entering real estate – learn more in Part 2 next week Notable Quote "Power moves to those who serve. When you have a sincere desire to help other people grow, power, you know, that's the way God or the universe, whatever you believe, that's how it works." - Rod Khleif "Don't squander your money. Don't put your hard earned money into something unless you've done some basic due diligence about it." - Rod Khleif "Sometimes the best deal is the one you don't do." - Rod Khleif "There's a reason 90 percent of the world's millionaires either made their money in real estate or invested in real estate." - Rod Khleif "If you're not giving back in some fashion, if you do give back in some fashion, you're happily achieving." - Rod Khleif "We've been taught to achieve to be happy. Like we shouldn't be happy until we've achieved, but if you're not giving back in some fashion, if you do give back in some fashion, you're happily achieving." - Rod Khleif Resources Mentioned RodsLinks.com - Free resources and books Rod's Bootcamp (Code: RODFRIEND for $97 admission) Goal Setting Workshop Rod's Warrior Program (1,800+ members worldwide) Book: "How to Create Lifetime Cashflows in Multifamily Properties" Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this powerful episode, serial entrepreneur Mark Bradley shares his journey from tradesman to successful business owner, discussing the psychological aspects of selling a business, the importance of purpose, and strategic approaches to business growth and exit planning. Episode Timeline Introduction and Early Insights (00:00 - 05:00) 00:00 - Opening reflection on business growth and learning 00:13 - Host Dwayne Kerrigan's introduction 01:00 - Discussion on business metrics and simplification 02:00 - The importance of business budgeting 04:00 - Mark's background and entrepreneurial journey Business Evolution and Growth (05:00 - 12:00) 05:00 - Discussion of personal growth in business 07:00 - The importance of vision and goal setting 08:00 - Finding mentors and building teams 10:00 - Leadership philosophy and team building 11:00 - The "C students hire A students" perspective Business Sale Experience (12:00 - 20:00) 12:00 - Psychological preparation for selling a business 13:00 - Managing purpose post-sale 15:00 - Dealing with team transitions 17:00 - Finding the right buyer and CEO 19:00 - Maintaining community connections post-sale Strategic Business Exit Planning (20:00 - 30:00) 20:00 - Common mistakes in business sales 22:00 - Prioritizing stakeholders during sale 24:00 - Private equity considerations 27:00 - Discussion of earnouts and deal structures 29:00 - Employee stock options as exit strategy Market Trends and Opportunities (30:00 - 39:00) 30:00 - Private equity market evolution 32:00 - Technology enablement in small businesses 34:00 - Growth through acquisition strategies 36:00 - Value creation through business combination 38:00 - Final thoughts and episode wrap-up Key Takeaways Business Fundamentals The importance of understanding business metrics and budgeting Simplifying complex business concepts for better management Building a strong financial foundation through systematic approaches Growth Strategy Creating clear vision and goals for business development The value of finding and learning from mentors Importance of building strong teams and delegating effectively Exit Planning Psychological preparation for business sale Maintaining purpose and direction post-sale Considering all stakeholders in exit strategy Employee stock options as alternative to private equity Acquisition Strategy Understanding business valuation multiples Opportunities in combining smaller businesses Strategic growth through acquisition Technology enablement as value driver Leadership Insights Building purposeful business relationships Creating value through team development Maintaining mission alignment during transitions Balancing financial and human aspects of business About Mark Bradley Mark Bradley is a successful entrepreneur who built and sold both a landscape company and a software business. Starting with just basic equipment, he grew his landscape business significantly before developing software solutions that eventually became a successful standalone company. His approach combines practical business experience with innovative technology solutions. https://www.linkedin.com/in/mark-bradley-lmn/ Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this insightful episode, entrepreneur Mark Bradley shares his journey from running a landscaping business to developing and selling a successful software company. Learn about implementing balanced scorecards, preparing businesses for sale, and leveraging technology for operational excellence. Episode Timeline Introduction and Background (00:00 - 03:17) 00:00 - Episode introduction and balanced scorecard overview 00:13 - Welcome 00:46 - Introduction of guest Mark Bradley 01:33 - Year in review discussion 02:31 - Initial discussion about business sale experience Building a Software Business (03:18 - 14:40) 03:18 - Journey from landscaping to software development 05:56 - Key strategies for optimizing business value Discussion of scaling challenges and solutions Importance of systematic growth approaches Technology and Business Optimization (14:41 - 30:36) 14:41 - Technology's role in modern business operations Implementation of digital solutions Future trends in business technology Integration of balanced scorecard methodology Strategic Insights and Recommendations (30:37 - 40:11) 30:37 - Practical advice for small business owners Discussion of operational efficiency Tips for business value optimization 40:11 - Closing thoughts and episode wrap-up Key Takeaways Balanced Scorecard Implementation Importance of measuring both financial and non-financial metrics Integration of customer satisfaction metrics Employee development and growth tracking Operational efficiency measurements Business Sale Preparation Strategic steps for maximizing business value Documentation and process standardization Important metrics buyers look for Timing considerations for sale Technology Integration Role of software in business optimization Digital transformation strategies Operational efficiency through technology Future technology trends Customer Experience Optimization Measuring and improving customer satisfaction Building sustainable customer relationships Balance between efficiency and service quality Business Growth Strategies Scaling operations effectively Building valuable business assets Employee development importance Sustainable growth practices About Mark Bradley Mark Bradley is a serial entrepreneur who successfully transitioned from owning a landscaping business to developing and selling a software company. His software solution, originally designed for his landscaping business, grew into a successful standalone venture, demonstrating his ability to identify market needs and scale solutions effectively. https://www.linkedin.com/in/mark-bradley-lmn/ Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Website: www.dwaynekerrigan.com Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this episode, Dwayne continues the conversation with Irfan Rajabali, a seasoned entrepreneur with a rich history of growth and success. They explore key entrepreneurial concepts such as continuous assessment and feedback loops, the importance of loving the process, internal and external alignment, handling business growth, and making strategic decisions. Irfan shares invaluable insights into maintaining family harmony in business, managing stress, and prioritizing reinvestment in the business for long-term success. The conversation underscores the importance of preparing for unforeseen challenges, staying nimble, and cultivating a passion for solving problems. Time Stamps: 00:00 Introduction and Business Evaluation 00:37 Meet Your Host: Dwayne Kerrigan 01:12 The Fun and Passion in Business 01:50 The Reality of Entrepreneurship 05:53 Balancing Work and Personal Life 07:21 The Importance of Mentorship 08:51 Aligning with Customers 10:10 Providing Additional Care 22:49 Internal Feedback and Continuous Improvement 34:27 Identifying the Real Problem: Process vs. People 35:32 Handling Business Downtime: Advice and Reflections 36:15 Transitioning Roles: From Operations to Strategy 41:32 Family Business Dynamics: Communication and Roles 47:27 Financial Discipline and Decision Making 53:25 Navigating Business Growth and Risks 57:21 Conclusion and Final Thoughts Key Takeaways Focus on building systems and processes that can scale, rather than relying on individual heroics Reinvest profits back into the business rather than taking early distributions Maintain a substantial war chest to weather economic downturns Create feedback loops between external customer needs and internal operations Make quick but calculated decisions, avoiding analysis paralysis Prioritize process improvement over blame when mistakes happen Notable Quotes "I fundamentally don't believe that when I hear it, but I hear that a lot because people are looking for some magical bean to pop up and say, Hey, perfect business." "You control your effort and you control your attitude. When you leave my door, those two things are in your control." "The first mistake is on us and it's just a process. There's no reason to get upset. Stay calm and let's just review." "We look at our business on a horizon that's 10 years from now... Can shit hit the fan between now and 10 years? Yes. And we better be prepared." Connect with Dwayne Kerrigan www.dwaynekerrigan.com Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this podcast episode, Dwayne interviews Irfan Rajabali, from EB Box Company, about his journey from a corporate role to leading a family-owned business that became one of Canada's fastest-growing companies for 12 years in a row without a traditional sales team or a modern website. The discussion delves into key aspects of entrepreneurship, such as identifying market gaps, providing additional value, focusing on customer needs, and building scalable processes and teams. Rajabali shares insightful strategies for managing crises, emphasizing consistency, and continuously investing in technology and people to sustain growth. This episode offers an in-depth look at practical steps and mindset shifts necessary for business success, providing invaluable lessons for aspiring entrepreneurs and business owners. Time Stamps: 00:00 Introduction 01:32 Meet Irfan Rajabali 02:26 Journey into the Family Business 05:13 Navigating the 2008 Financial Crisis 05:55 Focusing on the Food Sector 06:32 Delivering Value to Clients 09:37 Early Challenges and Consistency 16:50 Evaluating Risk and Reward 21:55 The Importance of Industry Size and Scalability 30:31 Organic Growth and Client Relationships 38:16 The Importance of Quality and Technology in Business 38:57 Unpacking the Success of a Sales-less Company 40:00 Transitioning to the Food Packaging Industry 41:15 Understanding Customer Needs and Optimizing Production 43:08 The Impact of Crisis on Business Strategy 44:45 Building a Customer-Centric Business Model 45:47 Scaling the Business: Processes and Teams 56:26 Investing in Technology and Equipment 01:07:51 The Entrepreneurial Journey and Business Philosophy Key Takeaways • The importance of identifying market gaps and delivering consistent value • How to transition from a corporate career to running a family business • Strategies for scaling a business without a traditional sales team • The power of reinvesting profits for long-term growth • Building a customer-centric business model in the packaging industry Strategic Business Growth Crisis-Driven Decision Making Used the 2008 financial crisis as an opportunity to identify market needs Recognized that food industry remained stable during economic downturns Focused on solving specific customer pain points in food packaging Value Creation Formula Identified and filled gaps in service and delivery Maintained 20% spare production capacity to handle urgent customer needs Focused on delivering all three elements: price, quality, and service Customer-Centric Approach Built direct relationships with customers as the business owner Provided personal cell phone number to ensure immediate response Created systems to support consistent service delivery Scaling Methodology Focused on removing internal bottlenecks before external growth Invested in technology and equipment that adds customer value Built robust processes before expanding customer base Notable Quotes "Ultimately entrepreneurship, at least in my journey, was about showing up, about having some consistency, about understanding that problem and the values that existed." "The box in and of itself is somewhat of a commodity. It was about delivering that value that allowed them to accept orders, to allow them to react to changes in the market that allowed them to grow." "Being an entrepreneur is probably the most expensive MBA he could have paid for." "I remember telling my wife, I'm going to close my eyes, put my head down and work at this till I'm 40." "If you continue to do it and with your customer in mind and focused on the value that you were trying to create, the money sort of will come." Business Growth Framework Crisis/Fear → Decision Search for the Gap Fill the Gap Provide Customer Certainty Focus Business on Singular Purpose Build Machine to Scale: Build Teams Identify Processes Remove Bottlenecks Automate Where Possible Monitor Customer Transactions Continuously Iterate and Improve Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
As we stand at the threshold of a new year, what separates those who merely succeed from those who truly excel? How do we master ourselves before attempting to lead others? Welcome to part 4 of our special series, in this section we're exploring the connection between self-mastery and leadership evolution - insights that couldn't be more timely as we look toward the year ahead. First off, we'll explore the art of mind and self-mastery. At a time when many of us are setting resolutions and planning for the future, you'll hear from experts and practitioners who've discovered that true power comes not from controlling our environment, but from mastering our internal world. From understanding the three pillars of creation - thoughts, emotions, and actions - to developing real self-awareness, these conversations reveal practical wisdom for moving beyond reactivity to intentional response. Mind and Self Mastery Billy Beck Emma Murray Heather Moyse Dwayne Kerrigan Dr Greg Wells Jon Thurston Now let’s explore leadership evolution. As organizations and teams plan for a new year of challenges and opportunities, our guests share raw insights about their evolution from technical experts to true leaders, revealing how vulnerability becomes strength, how mission focus shapes team dynamics, and why the best leaders never stop growing themselves first. These conversations weave together to reveal a fundamental truth that's especially relevant as we begin a new chapter: you can't lead others until you can lead yourself. Whether you're working on personal growth or leading teams through change in the year ahead, these insights will challenge you to think differently about mastery, leadership, and the journey of continuous growth. Leadership Evolution Carrie Kish Rich Divinney Dr. Tim Reynolds Craig Nixon Matt Shearer Stu Saunders Phil M Jones Victoria Theriault Dwayne Kerrigan Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
What separates businesses that successfully scale from those that plateau? How do you build systems that drive growth without losing the entrepreneurial spirit that made you successful in the first place? Welcome to part 3 of our series where we're looking at the art and science of scaling businesses and building effective systems. Today, you'll hear from entrepreneurs who've navigated the challenging journey from small operations to thriving enterprises. They share raw insights about the pivotal moments that demanded evolution - from washing dishes in tiny storefronts to leading teams of hundreds, from creating their first documented processes to building sophisticated operational systems. We'll explore why clarity is king in business, how to maintain focus while scaling, and why the best leaders know when to step away from driving the bus to start directing traffic instead. Whether you're considering your first expansion or leading a growing enterprise, these conversations reveal the critical elements that separate successful scaling from costly chaos. You'll discover practical wisdom about building accountability, creating effective sales processes, and maintaining the delicate balance between systems and entrepreneurial flexibility. Our guests share both their triumphs and hard-learned lessons about what it really takes to build a business that can grow beyond its founder. Let's dive into these transformative stories of scale and systematic success..." Scale and Systems Rebecca Wolfe Dr Sam Hazledine Dwayne Kerrigan Charlie Kerrigan Phil M Jones Neil Cuggy Mark Bradley Brooke Bishop Todd Hartley Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
What drives truly meaningful success? How do we find purpose in a world of constant change? And what does it take to make a lasting impact? Part 2 is a special compilation episode of The Business of Doing Business where we're bringing together the most powerful insights from our conversations about purpose, holistic success, adaptation and innovation. First, we explore purpose and contribution. You'll hear from guests who've discovered that true purpose often isn't about finding some grand mission - it's about making progress, helping others, and having something that genuinely sets your soul on fire. From overcoming trauma to discovering meaning through service, these conversations reveal how purpose emerges when we stop searching and start contributing. Purpose and Contribution Mark Bradley Curt Cronin Rachel Mintz Dwayne Kerrigan Next we dive into what holistic success really looks like. Our guests challenge the traditional models of achievement, sharing how they've learned to balance ambition with relationships, career with well-being, and personal growth with professional success. You'll hear practical wisdom about moving from scarcity to abundance, developing powerful rituals for growth, and creating excellence across all domains of life - not just business. Holistic Success Angie Greenshields Brian Mullins Dwayne Kerrigan Curt Cronin Jawad Mian Jeff Roberti Finally, we'll explore innovation and adaptation in a rapidly changing world. Our guests share insights about designing life on your own terms, navigating uncertainty, and making an impact while staying true to your values. You'll hear from leaders who've learned to see patterns in chaos, embrace change as opportunity, and light the way for others through authentic leadership. Innovation & Adaptation Jeni Hott Andrew Pancholi Joey Coleman Victoria Theriualt Patrick Ceresna Loren Lehav These conversations cut through the noise to reveal timeless principles for meaningful success. Whether you're questioning your purpose, seeking more balanced achievement, or ready to innovate in a changing world, these insights will challenge you to think differently about what's possible. Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
Welcome to a special holiday edition of the Business of Doing Business. From Christmas Day to New Year's Day, we're bringing you a remarkable four-part series that distills powerful insights from our conversations throughout the year. We've had the privilege of sitting down with extraordinary individuals who've shared their journeys of transformation, growth, and leadership. In this series, we'll explore seven essential themes that emerged from these discussions: how personal crises become catalysts for change, discovering authentic purpose through contribution, achieving holistic success across all life domains, innovating and adapting in a rapidly changing world, building systems that enable scale, mastering our minds and ourselves, and the evolution of true leadership. Each episode weaves together voices and stories that challenge conventional wisdom and offer practical insights for personal and professional growth. From entrepreneurs who turned setbacks into comebacks, to leaders who've learned to scale without sacrificing soul, to experts who've mastered the delicate dance between ambition and authenticity - these conversations reveal timeless principles for meaningful success. As we transition from one year to the next, there's no better time to reflect on these lessons and prepare for the growth ahead. Whether you're facing your own crisis, seeking deeper purpose, building something meaningful, or leading others through change, these insights will help light the way forward. Join us for this special series, as we explore the wisdom that can transform our challenges into opportunities and our ambitions into impact. Let's dive in. Today, we're looking back at remarkable stories from some of our guests who faced devastating losses, near-death experiences, and business collapses - only to emerge stronger, wiser, and more purposeful. You'll hear how a successful entrepreneur redefined wealth after losing everything, how a tragic accident became a gateway to deeper self-discovery, and why sometimes our biggest setbacks can lead to our most meaningful breakthroughs. We'll explore why true wealth isn't about the numbers in your bank account, but about the freedom to live life on your own terms. Our guests share raw, honest insights about vulnerability, resilience, and the courage to ask for help when you need it most. Whether you're facing your own crisis or seeking to transform your life and business, these highlights from past episodes will challenge you to think differently about success, purpose, and what it truly means to live a spectacular life. Dr. Tim Reynolds Sophia Plank Tennille Kerrigan Terri Jon Thurston Dwayne Kerrigan Kim Burke Kim Naylor Ryan Johansen Jason Sisneros Keiron McCammon Mark Bradley Connect with Dwayne Kerrigan www.dwaynekerrigan.com Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In part two of this compelling conversation on The Business of Doing Business, host Dwayne Kerrigan and Paralympic bronze medalist Jon Thurston dive deeper into the mental aspects of performance, personal growth, and finding purpose through adversity. Key Highlights: The importance of saying "yes" to opportunities, even when faced with uncertainty Jon's approach to managing stress through mindfulness, meditation, and breathing techniques His daily routines, including cold plunging in 40-degree water and maintaining strict training schedules The role of self-talk and developing a growth mindset in achieving goals How establishing core pillars (exercise, nutrition, sleep) creates a foundation for success Jon's perspective on social media and choosing meaningful connections over digital distractions His journey to becoming Team Canada's last-rock thrower and preparing for the 2026 Paralympics in Italy Key Insights: The value of establishing daily routines and maintaining discipline How mindfulness practices can help manage stress and improve performance The importance of authentic self-talk and finding phrases that genuinely resonate Building momentum through small positive actions and choices The role of genuine human connection in personal growth Practical Tips: Focus on core pillars: exercise, nutrition, and sleep Practice mindful breathing techniques for stress management Develop authentic positive self-talk strategies Prioritize in-person connections over digital interactions Say "yes" to new opportunities that align with your goals Time Stamps: 00:00 Embracing Life's Precious Moments 00:18 Introduction to the Podcast 01:29 Jon Thurston's Inspirational Journey 03:00 The Power of Saying Yes 06:15 Finding Passion Through Sport 17:59 The Role of Stress and Mindfulness in Success 23:32 Breathing Techniques for Focus and Relaxation 24:50 Meditation Practices and Recommendations 25:52 Dealing with Procrastination 29:30 The Importance of Routine and Time Management 32:27 The Power of Self-Talk 40:49 Finding Inspiration and Overcoming Adversity 42:12 Closing Thoughts and Final Advice Connect with Jon: Instagram: @jonthurston23 Facebook: Jon Thurston This episode provides valuable insights for anyone looking to overcome challenges, build mental resilience, or create positive momentum in their personal and professional lives. Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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The Business of Doing Business with Dwayne Kerrigan
In this powerful episode of The Business of Doing Business, host Dwayne Kerrigan sits down with Paralympic bronze medalist Jon Thurston to discuss his extraordinary journey of resilience and determination. Jon Thurston is a first-time Paralympian in wheelchair curling, with quite a list of accomplishments to date. He is a 4-time Provincial Wheelchair Curling Champion, a 3-time World Silver Medallist and a Paralympic Bronze Medallist in the sport of Wheelchair Curling. Jon is born and raised in Dunsford, Ontario. Jon has represented Team Canada since 2019, playing a pivotal role in Team Canada's recent success, including a Gold medal at the 2019 World B Wheelchair Curling Championships, a Silver medal at the 2020, 2023 and 2024 World Wheelchair Curling Championships and a Bronze medal at the 2022 Beijing Paralympics. He is also a member of the Team Canada Adaptive Waterski Team, achieving notable finishes at the World Disabled Waterski Championships in 2019 and 2023, helping Canada win it’s first Team Medal in World Championships history placing 2nd. Facebook - Jon Thurston Instagram - @jonthurston23 Key Highlights: Jon shares his experience surviving a devastating construction accident in 2008 when a building collapsed during a severe storm, leaving him paralyzed from the chest down Prior to his accident, Jon had already overcome large cell non-Hodgkin's lymphoma at age 15, an experience that helped shape his perspective on facing adversity The importance of accepting help and mentorship, particularly highlighting the role of Carl Rennick in introducing Jon to wheelchair curling Jon's transition from focusing solely on physical rehabilitation to discovering new passions and purpose through adaptive sports His journey to becoming a Paralympic bronze medalist in curling at the 2022 Beijing Paralympics Discussion of his involvement in multiple adaptive sports, including water skiing (where he captained Canada's 2023 World Championship team to silver), mountain biking, boxing, and jujitsu Key Insights: The importance of saying "yes" to new opportunities, even when facing uncertainty How mentorship and community support play crucial roles in recovery and achievement The process of working through stages of grief and finding new purpose The value of transforming anger and frustration into determination and focus Personal Development Themes: Adapting to life-changing circumstances Finding purpose through sports and competition The role of determination and persistence in achieving goals The importance of self-care and maintaining a positive mindset Time Stamps: 00:00 Introduction 00:52 Guest Introduction: Jon Thurston 01:43 Jon's Life-Changing Accident 02:54 Surviving and Coping with the Injury 07:09 Overcoming Cancer at a Young Age 13:42 Achievements in Adaptive Sports 19:44 Rehabilitation and Determination 25:35 Adapting to Life in a Wheelchair 27:22 Discovering Wheelchair Curling 30:00 The Five Stages of Grief 32:38 Dealing with Denial and Anger 37:09 Finding Purpose Through Sport 48:23 The Role of Mentors 53:29 Conclusion and Final Thoughts This episode offers valuable insights for anyone facing significant life changes or seeking to overcome obstacles in their personal or professional lives. Connect with Dwayne Kerrigan Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/ Facebook: https://www.facebook.com/businessofdoingbusinessdk Instagram: https://www.instagram.com/thebusinessofdoingbusinessdk/ Disclaimer The views, information, or opinions expressed by guests during The Business of Doing Business are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Business of Doing Business is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.…
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