01 - Michael Kern, Direct Legal Support | Mighty Process Server

Mighty Process Server

In this episode of the Mighty Process Server podcast, host Mighty Mike Reid Interviews Michael Kern who recounts tales from his decades-long experience as a process server, including his worst encounter that ended up in a hospital visit. He discusses safety tactics, such as never going into someone’s house and the importance of knowing your area. He also shares stories of serving divorce papers and celebrities, and even getting offered cookies by Danny DeVito. Lastly, he offers advice for struggling servers trying to grow their business, emphasizing the importance of setting a fair price and being professional. He also expresses the significance of electronic filing and promotion. As he believes, e-filing is the future, and focusing on auxiliary services offers potential for more earnings.

00:00 Introduction to the Mighty Process Server Podcast 00:14 Sharing the Worst Field Experience 02:03 Learning from the Worst Experience 02:36 Safety Precautions in Process Serving 03:16 Understanding the Importance of Professionalism 03:41 Knowing Your Area and Timing 04:24 Sharing the Best Field Experience 06:02 Serving Celebrities: A Unique Experience 07:27 Current Focus: E-Filing and Foreign Deposition 08:54 Advice for Struggling Process Servers 10:49 The Importance of Personal Service 14:11 Building a Process Serving Business 15:11 Conclusion and Contact Information