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From Barcodes to Breakthroughs: A Look Inside Rasmus Auctions
Manage episode 439481084 series 3573171
תוכן מסופק על ידי BidWrangler. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי BidWrangler או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
In this episode, host Tim Peters sits down with Chris Rasmus, the second-generation auctioneer behind Rasmus Auctions. Chris shares his journey from joining the family business in 1983 to becoming a leader in auction innovation. They discuss the importance of working on your business instead of in it, how to diversify asset classes, and Chris’s groundbreaking move into online-only auctions in 2000. Chris also dives into how his company manages customer care for over 1,200 auctions a year and the success they've found in the retail returns market.
Resources Mentioned:
- Podium For Review mining and webchat customer care and phones
- WhenIWork for work scheduling and 1099 Gig Workers
- EZTexting/Vibes - now Braze for Text and Email Marketing
- Podio for CRM transitioning to Hubspot
- Canva and eleven labs for video learning
- Claude/ChatGPT/Perplexity for AI
- Filemaker for inventory prep, reconciliations and sales data analysis
- Zoom and Fathom Notetaker for video calls and AI notetaker
- Notion AI for workflows and project development
Links Mentioned:
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