#77: How to build the ULTIMATE machine for servicing your customers

Simplify to multiply with Tim Yewchuk

Like it or not, every one of us who runs or owns a business is having to deal with ever-increasing customer demands. The experiences we have through companies like Amazon and their Prime delivery program, or Uber and their ride matching service soon become the expectation from our customers. So, how can you look at your business and processes in a way that allows you to remain competitive?

In this episode I'm going to introduce you to something called "User Experience Design"