Expert Moderation Secrets: Elevating Events & Tackling Trolls

Social Media News Live: Discussing the latest social media tools, tips, and tactics with industry experts, innovators, creators, and storytellers

Join us for a deep dive into the world of professional online moderation with expert, Paul Duncan. This episode reveals the secrets behind effective event management and tackling digital trolls. Paul brings his extensive experience from the telecom industry to the forefront, offering unique insights into the transition to online moderation.

We explore the nuances of community safety, highlighting the tools and strategies that ensure engaging yet secure digital interactions. Paul shares practical tips on managing large-scale events, staying composed under pressure, and the critical role of clear communication between moderators and hosts.

Discover how to create and maintain a positive online environment, handle technical challenges during live events, and the importance of setting community standards. This episode is a must-listen for anyone looking to step up their game in online community and event management.

Key Points:

• Transitioning skills from telecom to online moderation
• Tools and strategies for effective moderation
• Managing challenges and maintaining safety in digital spaces
• Essential tips for new moderators and community managers

Resources:

• Paul Duncan’s YouTube Channel
• Paul Duncan's Blocked Word List

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