Handling Difficult Conversations Without Creating Conflict – Interview With Marie Coombes

Soultuitive Leaders With Clare Josa

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תוכן מסופק על ידי Clare Josa. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Clare Josa או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/ask-grumpy">Ask Grumpy</a></span>

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Ask Grumpy

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Ask Grumpy, a podcast featuring Steve Bender, AKA Southern Living’s Grumpy Gardener is back for Season 3. For more than 30 years, Grumpy has been sharing advice on what to grow, when to plant, and how to manage just about anything in your garden. Tune in for short episodes every Wednesday and Saturday as Grumpy answers reader questions, solves seasonal conundrums, and provides need-to-know advice for gardeners with his very Grumpy sense of humor. Be sure to follow Ask Grumpy wherever you listen so you don't miss an episode.

לפני 4 שנים 36:18

MP3•בית הפרקים

Creating Change Without Conflict And Handling Difficult Conversations To

Deepen Connections

What We'll Cover In This Interview:

What are difficult conversations?
What's the current big topic that workplaces are avoiding, and how will that trigger problems?
How can virtual leaders manage those who want to stay home-working vs those who want to come back full time?
Strategies for communicating properly to avoid conflict
Managing upwards – raising difficult topics with your manager
What's the next big topic that we need to proactively handle, to avoid creating a two-tier workforce?

Show notes and additional resources: www.clarejosa.com/soulledleaders/20/

27 פרקים

Handling Difficult Conversations Without Creating Conflict – Interview With Marie Coombes

Soultuitive Leaders With Clare Josa

published לפני 4 שנים

שתפו

MP3•בית הפרקים

Creating Change Without Conflict And Handling Difficult Conversations To

Deepen Connections

What We'll Cover In This Interview:

What are difficult conversations?
What's the current big topic that workplaces are avoiding, and how will that trigger problems?
How can virtual leaders manage those who want to stay home-working vs those who want to come back full time?
Strategies for communicating properly to avoid conflict
Managing upwards – raising difficult topics with your manager
What's the next big topic that we need to proactively handle, to avoid creating a two-tier workforce?

Show notes and additional resources: www.clarejosa.com/soulledleaders/20/

27 פרקים

כל הפרקים

Soultuitive Leaders With Clare Josa

1
New Year, Same Old Burnout? How To Spot The Hidden Warning Signs & What You Can Do About Them [Episode 028] 18:37

לפני 2 years18:37

18:37

Today's episode is for you, if burnout is on your radar - whether it's for yourself, or whether it's for team members. If you've found it almost impossible to get people to 'hit the ground running' in January, this episode is going to guide you through: How to spot the warning signs Why most of what we're doing to prevent burnout at work is back-to-front, accidentally fixing the wrong thing And practical things you can do today, to turn this around Resources from this episode: Burnout risk scorecard - get your score and personalised action plan - free - here now Burnout & Imposter Syndrome white paper Book a call to discuss how I can support your organisation in truly preventing burnout Join In The Conversation: Here's where we're talking about this episode, over on LinkedIn .…

Soultuitive Leaders With Clare Josa

1
How To Bring Up The Subject Of Imposter Syndrome When You Think A Colleague Might Be Struggling With It 16:12

לפני 4 years16:12

16:12

One of the things I'm asked most often by leaders, at the end of a keynote, is how to bring up the subject of Imposter Syndrome with a colleague or team member - and then what to do to help them. It's so easy to freeze, or talk ourselves out of broaching it, or worry that the other person will react badly, or that we won't know what to say or do next... ... So we avoid it. And that leaves the person stuck. It perpetuates the taboo. And we feel bad, because we wanted to make a difference. So in today's Soul Led Leaders podcast episode I'm going to share with you what you can do, mistakes to avoid, and how to find out what to do to move beyond 'tea and sympathy' if you've got it right and the person wants help. In today's episode of the Soul Led Leaders podcast, you'll discover: Why we bottle it! The risks of getting it wrong The two things you must (I don't use that word lightly!) do, before you take that deep breath and leap in How to start the conversation The five super-common mistakes to avoid And how to actually help the person to turn things around Show notes and the gift PDF training I mention are here: soulledleaders.fm/27/…

Soultuitive Leaders With Clare Josa

1
Why Having Mental Health First-Aiders Isn't Enough #WMHD 14:49

לפני 4 years14:49

14:49

As people are heading back into the office, bringing with them the impact of 18+ months of chronic stress, anxiety, and burnout warning signs, there has never been a more important time to proactively support mental health in the workplace. In fact, in the near future, UK employers will be required to take action to create a culture that supports psychological and emotional wellbeing. But is training up Mental Health First-Aiders enough? And why might that be leaving things too late? In this episode of the Soul-Led Leaders podcast, you'll discover: Why Mental Health First-Aiders are a great initiative But how these MHFAs are having their remit stretched beyond what is safe What's missing from most organisations' mental health strategies How the three pillars of burnout unlock the key to preventing the vast majority of mental health crises And the one question that all employers need to ask themselves, to figure out what to do next Show notes and resources are at https://www.soulledleaders.fm/26/ Imposter Syndrome First-Aider training can be found here: https://www.clarejosa.com/firstaider/…

Soultuitive Leaders With Clare Josa

1
Don’t Tell Me To Be Resilient! Why Classic Resilience Causes Burnout – And What We Need Instead 21:06

לפני 4 years21:06

21:06

Do you feel like you're running on empty, and that nothing seems to top up your batteries any more? Is it getting harder to concentrate and easier to make mistakes? Do you find your fuse is shorter than ever and that smaller things are stressing you out? And if one more person tells you to be resilient they might find that the 'bouncing back' is at the end of your virtual fist? You are not alone! In this episode of the Soul Led Leaders podcast you'll discover why, far from being the antidote to burnout, classic resilience actually causes it, and the five-step solution we need, instead. What You'll Cover Today On Why Classic Resilience Causes Burnout: What burnout is - and what it isn't Why it's not a sign of weakness The three pillars of burnout The problem with classic resilience and why it's not the antidote to burnout Insider secret: how classic resilience causes burnout Why the opposite of being burnt out is not turning into a couch potato The five-step solution we need instead Show notes & additional resources: www.ClareJosa.com/soulledleaders/25/…

Soultuitive Leaders With Clare Josa

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A Of Two Lockdowns And How To Make Hybrid Working ‘Introvert-Friendly’ – Interview With Joanna Rawbone 37:16

לפני 4 years37:16

37:16

Joanna is a champion of the cause to remove 'extraversion bias' from organisations. She has seen first-hand how it can undermine engagement, productivity and performance, as well as impacting mental health. In her interview, she'll be covering the myths about introversion and why this is so vital for hybrid working, how to include introverts naturally, and how to enable introverts to play to their strengths. What We Cover In This Interview: The myths and misconceptions around introversion A tale of two lockdowns Understanding what hybrid means to different personality types and why they will have preferences What we can do to make the working environment introvert-friendly We've got to stop judging introverts! Avoiding FOMO with team building Brilliant battery boosters for hybrid-working introverts Show notes & additional resources: http://www.clarejosa.com/soulledleaders/24/…

Soultuitive Leaders With Clare Josa

1
Burnout: 5 Hidden Ways That Imposter Syndrome Triggers It & What We Need To Be Doing About It – Now 57:42

לפני 4 years57:42

57:42

HR Directors are telling me that burnout is one of their biggest concerns for the rest of 2021. Companies are trying everything from wellbeing days to free mindfulness app subscriptions to beanbags in meeting rooms, but they're not seeing results. In this episode, you'll discover why. And what we need to be doing, instead. Today's Soul Led Leaders episode is taken from a masterclass I ran in June 2021 and in it you will learn: 5 hidden ways that Imposter Syndrome leads to burnout - and how to spot the early warning signs Why the 'bridge of coping strategies' approach falls apart in times of change - and what you need to be doing instead Clare's favourite 'Emergency Quick Fix' strategy to help you to reset your stress response in under sixty seconds Why 'resilience' is such a dirty word - one that makes your teams want to throw rotten tomatoes at you How Clare's 5-step Natural Resilience Method™ can slash stress levels, boost confidence, and prevent burnout, in ways that are fast, fun and forever And I can't wait to hear what your 'next 24 hour action' is - all will become clear! Show notes and additional resources: www.clarejosa.com/soulledleaders/23/…

Soultuitive Leaders With Clare Josa

1
What Inclusion Really Means With Hybrid Working – Interview With Annique Simpson 39:56

לפני 4 years39:56

39:56

A senior consultant specialising in internal communications and managing change, Annique Simpson is passionate about creating true inclusion by helping make sure we "listen with the intention of taking action". In this inspirational interview, she shares the practicalities of how to do this, as a leader or line manager, how to avoid the common pitfalls, and how to make sure people don't feel they have to vote with their feet, to make their voice heard. We're talking about: What Inclusion Really Means With Hybrid Working What We Cover In This Interview: Who is really controlling the hybrid employee experience The vital importance of employee voice - and how to hear it How leadership's priority needs to be engaging with employees to design in work-life balance How to connect with people who aren't in the building How to predict and avoid the unintended consequences of decisions Shownotes and more: http://www.clarejosa.com/soulledleaders/22/…

Soultuitive Leaders With Clare Josa

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Consciously Creating Highly Motivated Hybrid Teams - Interview With Jenny Ainsworth 31:50

לפני 4 years31:50

31:50

Wondering how to keep your hybrid team motivated, when they feel like ships-in-the-night? Or how to build consensus on what hybrid working should look like when everyone has different needs? Or how to build flexibility into your leadership style, so you can inspire your team to get results, no matter what is going on, without leaving them feeling burnt out? Join me for this interview with Jenny Ainsworth , Leadership And Motivation Consultant. In this inspirational session, we cover: What does it take to inspire and motivate a team, without turning into 'Tigger'? What is a 'team charter'? And how why is it an essential element of the shift to hybrid working? How can you help team members to feel involved and heard, rather than resentful at hybrid decisions being 'imposed'? What is the absolute key to leading a highly motivated team? What are Jenny's 'three little words' which need to form the heart of all leadership decisions? Show notes and further resources: http://www.clarejosa.com/soulledleaders/21/…

Soultuitive Leaders With Clare Josa

1
Handling Difficult Conversations Without Creating Conflict – Interview With Marie Coombes 36:18

לפני 4 years36:18

36:18

Want to know how to handle difficult conversations, when you're not in a room together? Or how to communicate your return-to-the-office policies without triggering people job-hunting? Or how to prevent the conflict that's looming for two of the hottest - and most-ignored - topics that are facing offices? In today's Lockdown Leadership Conference interview with award-winning mediator, Marie Coombes , we're talking about: Creating Change Without Conflict And Handling Difficult Conversations To Deepen Connections What We'll Cover In This Interview: What are difficult conversations? What's the current big topic that workplaces are avoiding, and how will that trigger problems? How can virtual leaders manage those who want to stay home-working vs those who want to come back full time? Strategies for communicating properly to avoid conflict Managing upwards – raising difficult topics with your manager What's the next big topic that we need to proactively handle, to avoid creating a two-tier workforce? Show notes and additional resources: www.clarejosa.com/soulledleaders/20/…

Soultuitive Leaders With Clare Josa

1
Creativity & Innovation With Hybrid Working: Interview With Sue Phillips 39:11

לפני 4 years39:11

39:11

Sue Phillips knows her stuff when it comes to creativity and innovation. As Ipsos MORI's Global Head For Insight, she has needed to lead teams, worldwide, during the pandemic to keep innovating and making a difference for their clients. In this inspirational interview, Sue shares what she has learned about consciously creating innovation in remote meetings, how to design your organisation's hybrid working framework, and how to avoid FOMO (Fear Of Missing Out) making your star performers leave. What you'll learn in this episode: What have you and your teams learned about fostering creativity and innovation during pandemic remote working and how will you be running that with hybrid working? What is your advice for handling hybrid meetings, with some people in the room and some not? How can we be making the most of our time in the office together? (i.e. not just schlepping the laptop into the office to do what we could have done at home) How do we make sure that hybrid working is fair and doesn’t discriminate against any particular group, e.g. working mothers of school-aged children? "You can't build a team on Zoom" - what can we be doing instead? Shownotes here: http://www.clarejosa.com/soulledleaders/19/ Catch each interview in the #MakingHybridWork Lockdown Leadership Conference: www.MakingHybridWork.com…

Soultuitive Leaders With Clare Josa

1
Getting Buy-In For Flexible Working, Even From The Skeptical – Interview With Emma Francis 22:53

לפני 4 years22:53

22:53

Lack of flexible working was found in the 2019 Imposter Syndrome Research Study to be one of three hidden drivers of the gender pay gap. The increased out-of-hours commitment so often required in senior roles and the difficulty in fitting work around family was shown to disproportionately disadvantage women with school-aged children. So Zurich Insurance decided to take bold action. Driven by data and a passion for diversity and inclusion, they have now succeeded in making 80% of their UK roles part time, flexi-time or job-share. And far from having a negative impact on the bottom line, they've seen astonishing results. They're making measurable progress on closing the gender pay gap, and their employee engagement and satisfaction have increased. And all of this was during the challenges of the 2020/21 Covid-19 lockdowns. In this candid and action-inspiring interview, Emma Francis - Head of Diversity & Inclusion for Zurich Insurance - shares: what prompted them to take action how they got buy-in from the key decision-makers what people's concerns or initial objections were how they overcame them the benefits they have seen - it's not just gender equity what advice Emma would give other companies who might be considering this route Shownotes are here and you can catch each interview from the #MakingHybridWork Lockdown Leadership Conference 2021 by registering free here .…

Soultuitive Leaders With Clare Josa

1
Why Starting With How Gets Hybrid Back-To-Front - Interview With Janet Hitchen 36:48

לפני 4 years36:48

36:48

Janet Hitchen's career has seen her advising leaders at companies from Apple to Nespresso, as a trusted guide in creating best-in-class communications strategies. Known as a 'rebel woman', she asks the questions that create breakthroughs, in ways that get everyone on board. In this inspirational interview, as part of the #MakingHybridWork Lockdown Leadership Conference 2021, she'll be discussing the cultural shifts organisations need to make, to allow their teams to thrive with hybrid working, and how to communicate them in ways that get people excited, instead of scared, about change. Listen now to discover: Why starting with 'how' gets hybrid back-to-front The danger of making decisions from the view of power and control - yet why so many organisations are falling into this trap How gaslighting employees back into the office risks becoming the new epidemic The one core thing that has changed for employees, which means that 'business as usual' risks an exodus The single most valuable thing a manager can do right now, to get their teams on board How to avoid homogenised group-think and bring cognitive diversity into hybrid-working decisions How to communicate our hybrid-working decisions in ways that inspire people to thrive, instead of getting them searching the job-hunting websites Shownotes and access to all of the interviews in the conference are here: www.makinghybridwork.com…

Soultuitive Leaders With Clare Josa

1
How To Put Wellbeing And Preventing Burnout At The Heart Of Hybrid, Without Sacrificing The KPIs 49:39

לפני 4 years49:39

49:39

The second #LockdownLeadershipConference starts today. And this year's theme is #MakingHybridWork . We're kicking off with a fabulous panel discussion on the topic of: Putting wellbeing and preventing burnout at the heart of your culture, without sacrificing the KPIs. I can't wait to talk to: * Nicholas Corrigan of Societé Generale * Susi Fish of Boult Wade Tennant * Liese Lord of The Lightbulb Tree We're going to be talking about: How can you support team members in returning to the office or hybrid working, creating a culture of confidence and wellbeing, without burnout becoming a 'badge of honour'? and How to avoid the most common hybrid / remote working mistakes, which can trigger burnout and anxiety. and What work-life-balance actually means, now the boundaries between home and office are so blurred, and what we can do, as individuals and as leaders, to get it right. To catch each interview and panel discussion during the conference, register free at www.makinghybridwork.com - or subscribe to the Soul Led Leaders podcast! #SoulLedLeaders #LeadershipDevelopment #BurnoutPrevention #MentalHealthAwareness…

Soultuitive Leaders With Clare Josa

1
Why Positive Thinking Can Make Stress Worse – And What You Could Be Doing Instead [Soul Led Leaders Episode 14] 20:06

לפני 4 years20:06

20:06

In today's third episode in our burnout-prevention mini-series, I want to talk about why positive thinking can make stress worse, and what you could be doing instead! This one is for you if you have an inner critic that has been highly resistant to becoming a genuine cheerleader, or you ever find yourself swamped in that negative self-talk that drags you down, that increases your stress levels, that makes you feel overwhelmed, and it holds you back from becoming the leader you were born to be, and making an even bigger difference in the world. What You'll Cover Today On Why Positive Thinking Can Make Stress Worse: Why positive affirmations and positive thinking can make stress worse Why it's not your fault! Hint: it's down to body-chemistry and demystified neuroscience The stress cycle - and how this is at the root of all this How this triggers burnout, without us even realising - and the role of the two types of fear How flip-flops trigger the backfire effect to trigger internal conflict My super-easy sixty-second strategy for burnout prevention Essential resources & show notes: http://www.clarejosa.com/soulledleaders/14/…

Soultuitive Leaders With Clare Josa

1
The Two Types Of Fear – And Which One Feeds Burnout [Soul Led Leaders Episode 13] 16:23

לפני 4 years16:23

16:23

There are two types of fear - and one of them plays a major role in overwhelm, anxiety and burnout. But which is it? And what can you do about it? This episode of the Soul Led Leaders podcast is for you if you ever find yourself feeling exhausted after your inner critic has taken you into the boxing ring, or if your 3am self-talk leaves you feeling far-from-positive about your day. What You'll Cover Today On The Two Types Of Fear: Why knowing the difference between these two types of fear is more important now than ever before What the two types of fear are and how you can tell the difference Why your body doesn't care which type you're running How niggles become worries that turn into super-fears - creating mountains out of molehills The two self-mentoring questions that can bring that mountain back down to size Long-term solutions to set yourself free from the power of these fears Resources: http://www.clarejosa.com/soulledleaders/13/…

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