Revisiting the Top 5 Shared Services and GBS Trends From 2023

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Each year SSON run our Shared Services and GBS State of the Industry Survey. The survey provides crucial benchmarks on everything from people strategy to intelligent automation to what's driving shared services today. In this episode, SSON Research & Analytics, Chief Analyst, Barbara Hodge sits down with Tom Bangemann, Head of Data Development and Insight, to share their top 5 take-aways from last year's report and what to look for in the next.

To take part in the 2024 survey click here https://www.surveymonkey.com/r/38ZFDZ6

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