#16 - Return on Hassle

Stupid Tax

Business is frequently reduced to numbers -- revenues, costs, ratios, and percentages -- but not every aspect of business operations can be described purely numerically. As Mitchell and Scott discuss on today's episode, the hassle of any given business activity has a cost measured in misery and frustration, if you have the wrong clients for your business. The best clients, that is, clients who are easy to work with and don't ask for customization that doesn't fit into your processes, are often the most profitable clients. On the other hand, even clients that offer you a lot of money can end up causing more problems than they are worth with complex, high-touch projects. Every business has it's sweet spot, and a customer avatar that will fit in best with the business model, and as Mitchell says, just do more of that!

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Mitchell Baldridge

Twitter: @baldridgecpa

https://baldridgecpa.ck.page

https://baldridgefinancial.com

Scott Hambrick

Twitter: @hambrickscott

IG: @ogscotthambrick

https://onlinegreatbooks.com

https://scotthambrick.com