Episode 2: Emily Flo, Associate Director of Operations, Executive Education, University of St Thomas

SucceED Podcast by ProEd

In this episode we will learn how Emily brought her skills of managing people in a retail setting to become a manager of operations and customer service at Executive Education unit of the University of St. Thomas in Minneapolis, MN. She will also share some of the “hands on” customer service skills that she learned early on in her career that helped her with imparting those to her team members. For episode notes and transcript download visit http://www.proed.com/emily-flo-podcast/