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#27 | How To Improve Relations With Suppliers and Build the Procurement Function of the Future
Manage episode 353939459 series 2832129
How to improve relations with suppliers and build the Procurement function of the future
In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD.
The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view.
With Charlotte and Max, we discussed:
- Why suppliers find it challenging to do their best work for their biggest customers
- How relationships with suppliers can be strengthened
- How to avoid the pitfalls of bad procurement practices to improve your supplier relationships
- How to deal with the multitude of systems for completing various workflows
- How self-service and automation enhance supplier relations
- Questions to consider for your own supplier satisfaction survey
- How to separate yourself from other buyers and become customer-of-choice
- How the growing importance of the suppliers’ perspective will affect the evolution of the procurement function
33 פרקים
Manage episode 353939459 series 2832129
How to improve relations with suppliers and build the Procurement function of the future
In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD.
The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view.
With Charlotte and Max, we discussed:
- Why suppliers find it challenging to do their best work for their biggest customers
- How relationships with suppliers can be strengthened
- How to avoid the pitfalls of bad procurement practices to improve your supplier relationships
- How to deal with the multitude of systems for completing various workflows
- How self-service and automation enhance supplier relations
- Questions to consider for your own supplier satisfaction survey
- How to separate yourself from other buyers and become customer-of-choice
- How the growing importance of the suppliers’ perspective will affect the evolution of the procurement function
33 פרקים
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1 #32 | How to Drive Supplier Adoption & Engagement with Supplier Marketing with Anthony Payne 29:36

1 #31 | Supplier Experience: The HEINEKEN Journey with Ruth Bromley (Heineken) 13:37

1 #30 | Building a Twenty-First Century Supply Chain with Dr. Elouise Epstein (Kearney) 19:52

1 #29 | How Current Trends Drive Tech Adoption and Better Ways of Working with Yash Rai 18:35

1 #28 | How to Use Technology to Prepare for Unexpected Disruption with Anand Singh 24:14

1 #27 | How To Improve Relations With Suppliers and Build the Procurement Function of the Future 42:19

1 #26 | An Interview on How Far Procurement Has Come Due to Technological Advancements with Canda Rozier 24:49

1 #25 | An Interview on The Role of Technology in the Future of Procurement with David Yarkin 21:54

1 #24 | What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby 40:03

1 #23 | An Interview on Taking Procurement to the Next Level with Rich Sains 17:56

1 #22 | An Interview on Modern Procurement with Nick Ralphs 26:40

1 #21 | An Interview on the Challenges Facing Procurement Today with Jon Hansen 34:27

1 #20 | An Interview on Digital Procurement with Charlotte de Brabandt and Max Kent 40:25

1 #19 | Retaining and Motivating Procurement Talent with Charlotte de Brabandt 25:31
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